Smarter Engagement Through an Intelligent Community Platform
Experience next-level community automation powered by intelligent AI systems that simplify engagement, streamline moderation, and foster long-term loyalty. The AI community engagement platform integrates predictive analytics, automation workflows, and behavioral insights to create responsive digital ecosystems. By combining personalization with smart data tracking, it transforms community management into a scalable, self-sustaining process. Trusted by forward-thinking brands, Converiqo delivers measurable engagement, reduced admin load, and authentic interactions that turn audiences into active, growth-driving communities.
Why Community & Forum Automation?
Traditional community management is manual, time-consuming, and expensive. Converiqo's AI-powered automation transforms how you manage and scale your community.
The Challenge
Manual Moderation
Time-consuming content review and community management
Poor Engagement
Low participation rates and inactive community members
Disconnected Systems
Forums isolated from support and knowledge management
The Converiqo Solution
AI-Powered Moderation
Automated content review and spam detection
Gamification & Engagement
Badges, points, and leaderboards drive participation
Unified Integration
Seamless connection with support and knowledge systems
Comprehensive Community Features
Everything you need to build, manage, and scale a thriving community with AI-powered automation
Community Spaces & Structure
Category-based forums, sub-communities, role-based access, and moderation tools
- Category-based forums
- Sub-communities support
- Role-based access control
- Gamification layers
Content Posting & Interaction
Rich content creation, voting systems, and advanced interaction features
- Rich text & media support
- Upvote/downvote systems
- Threaded replies
- Accepted answers highlighting
AI-Powered Features
Intelligent automation and AI assistance for community management
- Duplicate question detection
- Auto-suggest answers
- AI moderation & spam filter
- Topic clustering
Integration & Support
Seamless integration with existing support systems and knowledge bases
- Unified search (KB + Forum)
- Ticket escalation workflows
- Agent participation tools
- Sync to Knowledge Base
User Management
Advanced user profiles, roles, and gamification systems
- Reputation scores
- Badges & leaderboards
- Private messaging
- Member roles & permissions
Analytics & Insights
Comprehensive analytics and community performance insights
- Engagement metrics
- Ticket deflection rates
- Sentiment analysis
- ROI reporting
AI-Powered Community Intelligence
Advanced AI capabilities that differentiate your community experience
Conversational Forum Assistant
AI-powered bot that points users to relevant forum threads and KB articles
Auto-Escalation System
Automatically creates support tickets when forum questions remain unanswered
Reputation AI
Intelligent scoring based on answer quality, not just volume
Sentiment-Driven Alerts
Automatically flags toxic conversations to moderators
AI Community Digest
Weekly summaries auto-generated from trending discussions
Unified Community Experience
Engage your community members wherever they are comfortable
Access Points
Always Connected
Whether on mobile, desktop, or within your product, the community is always accessible.
Cross-Platform Sync
Activities synced in real-time. Start a discussion on mobile, continue on web.
Mobile-First Engagement
Empower members to participate from anywhere with a seamless mobile experience, increasing daily active usage.
How It Works
Launch your automated community in four simple steps
Connect Platforms
Integrate with your forum software, CRM, and support channels
Set Rules
Define moderation guidelines, gamification logic, and routing rules
Train AI
Customize the AI assistant with your knowledge base and tone
Launch
Go live with automated engagement and watch your community grow
Seamless Integrations
Connect your community with the tools you already use for maximum efficiency
API-First Architecture
Built for integration. Connect with any system using our comprehensive APIs and webhooks.
Testimonials
See how brands keep engagement high and communication effortless with automated community workflows.
"Working with Converiqo to build our AI chatbot has revolutionized how BayCabs connects with our customers. Our passengers love booking their rides quickly through a simple chat-no complicated apps or menus. It’s like having a friendly dispatcher available 24/7. The bot handles everything from price quotes to booking confirmations, freeing our team to focus on delivering excellent taxi service. Since launch, we’ve seen faster bookings, happier customers, and smoother operations overall. Converiqo didn’t just build us a tool; they helped us future-proof our service with intelligent automation that truly meets our passengers where they are -online and on WhatsApp."
"Converiqo helped us significantly improve how we engage and qualify website inquiries. The AI chatbot understands visitor intent, explains our services clearly, and captures meaningful project information before handing leads to our team. This has reduced manual back-and-forth and improved the quality of inbound leads we receive. The experience feels professional, intelligent, and aligned with Mobiloitte’s enterprise positioning. Converiqo delivered a practical solution that supports real business outcomes, strong lead qualification, and scalable growth."
Frequently Asked Questions
Get quick answers about AI moderation, engagement, integrations, and ROI.
What is community automation offered by Converiqo?
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Converiqo community automation streamlines member engagement, communication, onboarding, and support using AI-driven workflows. It helps organizations manage large communities efficiently by automating reminders, updates, self-service actions, content sharing, feedback collection, and routine operational tasks without manual intervention.
How does AI improve community engagement quality?
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AI personalizes content, identifies member needs, sends relevant updates, and automates repetitive communication. It ensures every community member receives timely responses, helpful information, and guided support, significantly increasing participation, satisfaction, and long-term loyalty across diverse community groups.
Can Converiqo automate onboarding for new community members?
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Yes. Converiqo automates profile setup, welcome messages, document submissions, training flows, and first-time guidance. This ensures consistent onboarding experiences, reduces administrative effort, and helps new members understand processes, rules, and available resources from their very first interaction.
How does automated communication help community managers?
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Automated communication handles announcements, event reminders, updates, follow-ups, and alerts. This frees community managers from repetitive messaging, allowing them to focus on strategy, member relationships, and growth. Automation also reduces delays and ensures information reaches everyone simultaneously.
What self-service options can communities provide with Converiqo?
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Communities can offer self-service for FAQs, event registrations, document access, support queries, volunteer coordination, task updates, and membership requests. Members complete actions independently while automation ensures accuracy, speed, and seamless interaction across web, apps, and messaging channels.
Can Converiqo support event-driven community workflows easily?
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Yes. Converiqo automates event registrations, attendance confirmations, notifications, reminders, post-event surveys, and feedback workflows. This eliminates manual coordination, ensures smooth event operations, and provides organizers valuable insights into participation, engagement patterns, and improvement opportunities.
How does Converiqo simplify community support operations?
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Converiqo automates ticket creation, routing, self-service troubleshooting, and escalations. Members receive fast, consistent solutions without long wait times. Community teams benefit from reduced workload, centralized information, and better visibility into recurring issues that need structural improvements.
How secure is member data within community automation?
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Member data is protected with encryption, access controls, audit logs, and strict permission settings. Converiqo ensures that sensitive information remains private while maintaining compliance with industry security standards, providing trust and safety for both organizations and community members.
Are automation workflows customizable for different community types?
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Yes. Converiqo allows full customization for NGOs, clubs, housing societies, professional groups, online communities, and associations. Each workflow can match the specific goals, communication styles, approval structures, and operational needs unique to each community environment.
How quickly can communities implement Converiqo automation?
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Most communities launch their first automation within weeks using pre-built templates and guided configuration. They typically begin with communication or onboarding workflows, measure improvements, and gradually expand automation into support, events, coordination, and engagement activities as usage grows.