Retail & E-commerce Solutions

Transform RetailWith AI-PoweredOmnichannel Commerce

Revolutionize your retail operations with Converiqo AI. From personalized product discovery and intelligent checkout optimization to omnichannel customer experience - deliver exceptional shopping experiences with intelligent automation.

35%
Conversion Boost
With AI recommendations
28%
Cart Recovery
Rate improvement
45%
Customer Satisfaction
Increase
40%
Cost Reduction
In operations

Comprehensive Retail Solutions

End-to-end automation for retail and e-commerce with AI-powered customer experience, inventory management, and omnichannel commerce integration.

Product Discovery & Shopping Assistance

AI-powered product search and personalized recommendations for enhanced shopping experience

  • Conversational product search via chat and voice
  • AI product recommendations based on browsing and purchase history
  • Personalized promotions and dynamic discounts
  • Visual search with image upload and similar product finding
  • Virtual try-on with AR for apparel, eyewear, and furniture
  • Intelligent product comparison and recommendation assistant

Cart & Checkout Optimization

Streamlined checkout process with intelligent cart recovery and conversion optimization

  • Abandoned cart reminders across email, WhatsApp, SMS, and push
  • Conversational checkout with bot-guided payment and shipping
  • One-click reordering for repeat purchases
  • Automatic coupon and loyalty points application
  • Intelligent cross-sell and upsell nudges during checkout
  • Multi-step checkout optimization with progress indicators

Order Management & Tracking

Complete order lifecycle management with real-time tracking and customer updates

  • Multi-channel order confirmation and status updates
  • Live shipment tracking with interactive map view
  • Delivery rescheduling and rerouting capabilities
  • Self-service returns and exchanges processing
  • Automated refund status tracking and notifications
  • Warranty registration and claim management

Customer Support & Self-Service

24/7 omnichannel customer support with AI-powered assistance and escalation

  • 24/7 retail chatbot with comprehensive FAQ handling
  • Escalation to live agents with full order context
  • Omnichannel support across web, app, WhatsApp, and social media
  • Multilingual support for global retail operations
  • Sentiment detection with priority routing for angry customers
  • AI auto-drafted responses and agent assistance tools

Extended Retail Modules

Additional functionality for comprehensive retail management with specialized modules for payments, loyalty, returns, marketing, and omnichannel operations.

Payments & Billing

Comprehensive payment processing with multiple payment methods and automated billing

  • Payment status updates
  • Multi-method support (UPI, wallets, BNPL)
  • Invoice retrieval
  • Failed payment resolution

Loyalty & Rewards

Advanced loyalty program management with gamification and personalized rewards

  • Points balance checks
  • Redemption flows
  • Personalized rewards
  • Gamification features

Returns & Refunds

Streamlined returns processing with automated workflows and reverse logistics

  • Return initiation
  • QR-based scanning
  • Reverse logistics
  • Automated refunds

Marketing & Engagement

AI-powered marketing campaigns with personalized content and omnichannel engagement

  • AI recommendations
  • Personalized campaigns
  • Push notifications
  • Social media integration

Omnichannel Experience

Seamless integration between online and offline channels for unified customer experience

  • BOPIS flows
  • Curbside pickup
  • In-store kiosks
  • Unified profiles

Employee & Vendor Assist

Back-office automation with employee self-service and vendor portal management

  • Agent dashboards
  • AI suggestions
  • Vendor portals
  • Employee ESS

Complete Customer Journey

End-to-end customer experience optimization from discovery to retention with AI-powered touchpoints at every stage.

Discovery

AI-powered product search and personalized recommendations

  • Visual search
  • Voice search
  • Personalized recommendations
  • Product comparisons

Shopping

Streamlined shopping experience with intelligent assistance

  • Cart optimization
  • Cross-sell suggestions
  • Price alerts
  • Wishlist management

Purchase

Secure and convenient checkout with multiple payment options

  • One-click checkout
  • Payment options
  • Loyalty integration
  • Order confirmation

Fulfillment

Real-time order tracking and delivery management

  • Live tracking
  • Delivery updates
  • Rescheduling
  • Pickup options

Support

24/7 customer support with AI-powered assistance

  • Chatbot support
  • Live agents
  • FAQ automation
  • Issue resolution

Retention

Loyalty programs and personalized engagement

  • Loyalty points
  • Personalized offers
  • Referral programs
  • Feedback collection

Industry Use Cases

Specialized solutions for different retail verticals with industry-specific features and optimized customer experiences.

Fashion & Apparel Retail

Complete fashion retail automation with virtual try-on, size recommendations, and style matching.

Virtual try-on
Size recommendations
Style matching
Seasonal campaigns

Electronics & Gadgets

Technical product support with detailed specifications, compatibility checks, and warranty management.

Product comparisons
Technical support
Warranty tracking
Accessory recommendations

Home & Furniture

Visual commerce with AR room visualization, furniture placement, and home decor recommendations.

AR visualization
Room planning
Furniture placement
Style coordination

Beauty & Cosmetics

Personalized beauty recommendations with skin tone matching and virtual makeup try-on.

Skin analysis
Virtual makeup
Shade matching
Routine recommendations

Grocery & Food

Smart grocery management with meal planning, recipe suggestions, and automated reordering.

Meal planning
Recipe suggestions
Auto reordering
Nutrition tracking

Automotive Parts

Vehicle-specific part recommendations with compatibility checking and installation guides.

Vehicle matching
Compatibility checks
Installation guides
Maintenance reminders

Advanced AI Capabilities

Cutting-edge AI technology designed specifically for retail and e-commerce with personalization and predictive analytics.

AI Product Recommendations

Personalized product suggestions with machine learning algorithms

35% increase in conversion rates

Cart Recovery Automation

Intelligent abandoned cart recovery with personalized messaging

28% recovery rate improvement

Omnichannel Integration

Seamless experience across all customer touchpoints

45% increase in customer satisfaction

Predictive Analytics

AI-powered demand forecasting and inventory optimization

30% reduction in stockouts

Advanced Analytics & Insights

Comprehensive analytics and business intelligence with AI-powered insights for data-driven retail decision making.

Conversion Analytics

Track customer journey from discovery to purchase with detailed funnel analysis

Revenue Optimization

AI-powered pricing strategies and dynamic discount recommendations

Customer Segmentation

RFM analysis and behavioral segmentation for targeted marketing

Predictive Insights

Demand forecasting and inventory optimization with machine learning

Comprehensive Integrations

Connect with your existing retail ecosystem. Pre-built integrations with leading e-commerce platforms, payment processors, and retail tools.

E-commerce Platforms

ShopifyMagentoWooCommerceBigCommerceShopify PlusSalesforce Commerce Cloud

CRM & Marketing

Salesforce Marketing CloudHubSpotZoho CRMKlaviyoMailchimpActiveCampaign

Logistics & Shipping

ShiprocketFedExDHLDelhiveryUPSBlue DartEcom Express

Payment Processing

StripeRazorpayPayPalAdyenPaytmBharatPePhonePe

Loyalty & Rewards

Smile.ioLoyaltyLionZinreloYotpoSwellAntavo

Communication

TwilioVonageInfobipWhatsApp BSPsGupshup360dialog

Analytics & BI

Google AnalyticsMixpanelAmplitudeSegmentHotjarFullStory

Inventory Management

TradeGeckoCin7Zoho InventoryQuickBooks CommerceinFlowDEAR Systems

Measurable Results

See the real impact of AI automation on your retail operations with quantifiable improvements and efficiency gains.

35% Increase
In conversion rates through AI recommendations
28% Improvement
In cart recovery rates with automation
45% Increase
In customer satisfaction scores
40% Reduction
In customer service costs through automation

Retail Compliance & Security

Built with retail industry compliance requirements and customer data protection standards at its core.

PCI-DSS Compliance

Secure payment processing with industry-standard security protocols

  • Secure payment handling
  • Data encryption
  • Tokenization
  • Audit trails

Data Protection

GDPR, DPDP, and CCPA compliance for customer data protection

  • Consent management
  • Data minimization
  • Right to deletion
  • Cross-border transfers

Age Verification

Compliance with age-restricted product regulations and ID verification

  • Age verification
  • ID validation
  • Restricted product handling
  • Compliance reporting

Transform Your Retail Business Today

Join leading retailers and e-commerce brands already using Converiqo AI to automate their operations, boost conversions, and deliver exceptional customer experiences.

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