BFSI Automation Solutions for Smarter Banking & Insurance Operations
Deliver secure onboarding, compliance, and service automation for banks and fintechs.
What is BFSI automation?
AI-powered automation for banking, financial services, and fintech operations including onboarding, compliance, fraud detection, and customer service.
How does Converiqo help BFSI?
Streamlines secure onboarding, ensures regulatory compliance, automates service workflows, and enhances customer experience across all BFSI operations.
What are the benefits?
70% faster processing, 99.7% fraud detection accuracy, 24/7 customer service, and 100% regulatory compliance with significant cost savings.
How Converiqo is Used in BFSI
Discover how leading banks and fintech companies leverage Converiqo AI for secure, compliant, and efficient operations.
Secure Onboarding
Banks use Converiqo for automated KYC, document verification, and AML screening, reducing onboarding time by 70% while ensuring 100% compliance.
- AI-powered document extraction and validation
- Real-time AML and sanction list checking
- Automated compliance workflows
Fraud Prevention
Fintechs deploy Converiqo for real-time fraud detection, achieving 99.7% accuracy in identifying suspicious transactions and preventing financial losses.
- AI anomaly detection and risk scoring
- Automated transaction monitoring
- Instant alerts for suspicious activities
Customer Service
Banks automate customer inquiries, account management, and support tickets with 24/7 AI agents, improving response times and customer satisfaction.
- Automated account balance and transaction queries
- Multi-channel support (voice, chat, email)
- Intelligent escalation to human agents
Compliance Automation
Regulatory compliance teams use Converiqo to automate reporting, audit trails, and risk assessments, ensuring adherence to RBI, SEBI, and IRDAI requirements.
- Automated regulatory reporting
- Complete audit trail generation
- Risk assessment and monitoring
Why Enterprises Choose a Unified BOT Platform
Leading BFSI organizations select Converiqo for comprehensive automation that integrates seamlessly across all operations.
Single Platform Integration
One unified system connects all BFSI operations - from onboarding to customer service, eliminating integration complexity and maintenance overhead.
Enterprise-Grade Security
Built-in compliance with financial regulations, end-to-end encryption, and advanced security features protect sensitive financial data and transactions.
Rapid Deployment & Scaling
Pre-built templates and APIs enable quick deployment across branches and business units, with automatic scaling to handle peak transaction volumes.
AI-Powered Intelligence
Advanced AI capabilities provide predictive insights, personalized customer experiences, and automated decision-making across all BFSI workflows.
Comprehensive Analytics
Detailed dashboards and reporting provide real-time insights into operations, customer behavior, compliance status, and business performance metrics.
Measurable ROI
Quantifiable cost savings, efficiency gains, and revenue growth through automated operations, reduced errors, and improved customer experiences.
Comprehensive BFSI Solutions
End-to-end automation for banking, insurance, and financial services with AI-powered customer experience and regulatory compliance.
Customer Onboarding & KYC
Streamlined digital account opening with AI-powered verification
- Conversational KYC bot for document collection
- OCR extraction from ID proofs and utility bills
- Video KYC with face match and liveness detection
- Automated AML and sanction list screening
- Compliance checklists and audit trails
Account & Policy Management
Intelligent account and policy administration with real-time insights
- Balance and statement inquiries via chat/voice
- Transaction history and loan balance tracking
- Policy details and renewal management
- Premium payment reminders and one-click payments
- AI-powered loan calculators and eligibility checks
Claims & Service Requests
Automated claims processing with intelligent fraud detection
- Conversational claim initiation across all product lines
- Document upload with automated validation
- Real-time claim status tracking and updates
- AI-powered fraud detection and anomaly analysis
- Smart triage with auto-processing for low-value claims
Payments & Transactions
Secure payment processing with voice authentication
- Multi-channel payment support (UPI, cards, wallets)
- Secure voice authentication for transactions
- Automated payment receipts and invoice generation
- Failed transaction auto-resolution
- Real-time payment status updates
Advanced AI Capabilities
Cutting-edge AI technology designed specifically for the financial services industry with enterprise-grade security and compliance.
AI-Powered Fraud Detection
Real-time anomaly detection and risk assessment
Regulatory Compliance
Automated compliance with RBI, IRDAI, SEBI regulations
Instant Processing
Real-time decision making and automated workflows
Customer Experience
Personalized financial coaching and recommendations
Real-World Applications
Discover how leading banks and insurance companies are transforming their operations with Converiqo AI across key business functions.
Digital Banking Transformation
Complete digital transformation of banking operations with AI-powered customer onboarding, account management, and transaction processing.
Insurance Claims Automation
Streamlined claims processing with intelligent document verification, fraud detection, and automated settlement workflows.
Regulatory Compliance Management
Automated compliance monitoring and reporting to meet RBI, IRDAI, and SEBI regulatory requirements.
Customer Experience Enhancement
Personalized financial services with AI-powered recommendations, proactive support, and omnichannel engagement.
Seamless Integrations
Connect with your existing BFSI ecosystem. Pre-built integrations with leading banking, insurance, and fintech platforms.
Core Banking & Insurance
Payments & Processing
Compliance & Risk
Document Management
Communication
CRM & Sales
Measurable Results
See the real impact of AI automation on your BFSI operations with quantifiable improvements and efficiency gains.
Enterprise-Grade Security & Compliance
Built with financial services security standards and regulatory compliance requirements at its core.
Regulatory Compliance
- RBI, IRDAI, SEBI aligned workflows
- Automated audit trail generation
- DPDP, GDPR, HIPAA compliance
Data Security
- AES-256 encryption at rest
- TLS encryption in transit
- Multi-factor authentication
Risk Management
- Real-time AML monitoring
- Role-based access controls
- SIEM integration
Frequently Asked Questions
Key questions on BFSI automation, compliance, integrations, and rollout.
What BFSI and fintech challenges does Converiqo address?
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Converiqo automates onboarding, KYC, loan processing, customer service, collections, fraud checks, and support workflows. It reduces manual verification, accelerates approvals, lowers operational costs, and improves compliance while providing faster, more transparent banking and fintech experiences.
How do AI agents support financial customer service?
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AI agents handle balance queries, account updates, loan status, card issues, and transaction questions instantly. They reduce call center load, improve turnaround time, and offer 24/7 multilingual assistance, helping BFSI organizations deliver consistent and secure customer interactions.
Can Converiqo automate KYC and document verification workflows?
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Yes. Converiqo automates ID extraction, validation, fraud detection, and compliance checks. It guides customers through scanning documents, applies AI validations, and routes exceptions to compliance teams, drastically reducing onboarding delays and maintaining full regulatory adherence.
How does automation accelerate loan and credit approvals?
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Automation collects documents, checks eligibility, validates profiles, and routes applications through approval hierarchies. It performs risk scoring and notifies customers automatically, significantly shortening loan processing cycles while maintaining accuracy and compliance across the entire credit journey.
Does Converiqo support automated collections and reminders?
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Yes. Converiqo triggers personalized payment reminders, follow-up flows, and escalation actions based on customer behavior and risk categories. Automated communication helps lenders improve recovery rates, reduce delinquency, and maintain positive customer relationships during sensitive financial interactions.
How does fraud detection benefit from automation?
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AI flags anomalies, mismatched data, suspicious activities, and high-risk patterns during onboarding or transactions. Automated alerts reach risk teams instantly, enabling faster investigation and prevention. This strengthens security while reducing losses tied to manual oversight limitations.
Can BFSI teams integrate automation with legacy systems?
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Yes. Converiqo connects with core banking, loan management, CRM, and payment systems via APIs. It syncs customer data, transactions, and approval updates, enabling automation without replacing existing bank infrastructure or disrupting ongoing operational workflows.
How does automation improve regulatory compliance management?
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Automation ensures standardized workflows, audit trails, access controls, and automatic documentation. It checks compliance requirements at every step, prevents unauthorized actions, and stores evidence, helping BFSI teams meet regulatory expectations consistently with minimal manual intervention.
How does Converiqo support financial product upsell opportunities?
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AI analyzes customer profiles, behaviors, and financial patterns to recommend relevant products like loans, cards, or investments. Automated journeys deliver personalized offers at the right time, improving conversion rates and enabling more contextual, data-driven cross-sell and upsell strategies.
How quickly can BFSI firms deploy automation?
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Most BFSI teams launch within weeks using secure templates tailored for banking and fintech. They begin with onboarding or service automation, validate compliance, and gradually scale into lending, risk, fraud, and collections as measurable benefits become clear.
Transform Your BFSI Operations Today
Join leading banks and insurance companies already using Converiqo AI to automate their operations, reduce costs, and deliver exceptional customer experiences.