Privacy Policy
Your privacy and data protection matters to us
Who We Are
At Converiqo AI, a product of Mobiloitte AI IT Solutions, UAE, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you use our platform, services, and website. By accessing Converiqo AI, you agree to the practices described in this policy.
Converiqo AI is an AI-powered workflow automation platform designed to simplify, automate, and optimize business processes across industries. Converiqo is owned and operated by Mobiloitte AI IT Solutions, UAE.
Information We Collect
We may collect and process the following types of information:
a. Information You Provide Directly
- Name, email address, phone number, and company details.
- Account login credentials and authentication information.
- Billing details (for subscription or payment purposes).
- Content you upload, share, or integrate with Converiqo.
b. Information Collected Automatically
- IP address, browser type, operating system, device identifiers.
- Usage logs, interactions, and clickstream data.
- AI interactions, support requests, and workflow execution data.
c. Information from Integrations
If you connect third-party services (e.g., CRM, ERP, HRMS, communication apps), we may collect data from those integrations, as authorized by you.
How We Use Your Information
Your data helps us:
- Provide, maintain, and improve Converiqo modules and services.
- Personalize workflows and deliver AI-powered insights.
- Process payments and manage subscriptions.
- Ensure security, detect fraud, and comply with legal requirements.
- Send service updates, feature enhancements, and marketing communications (you may opt out at any time).
Sharing of Information
We do not sell or rent your data. Information may be shared in these cases:
- Service Providers: With trusted partners that provide hosting, analytics, payment, or support services.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transactions: In case of merger, acquisition, or restructuring of Mobiloitte AI IT Solutions.
Data Retention
We retain personal data only as long as necessary:
- To fulfill the purpose it was collected for.
- To comply with legal obligations under UAE, GDPR, and other applicable laws.
- To enforce agreements and resolve disputes.
Data Security
We employ industry-standard practices to protect your data, including:
- Encryption (in transit and at rest).
- Role-based access controls.
- Regular audits and penetration testing.
- Secure data centers located in compliance with UAE and global data protection laws.
International Data Transfers
As a global platform, Converiqo AI may transfer and store your data in multiple regions. We ensure that all transfers comply with UAE Data Protection Law, GDPR (Europe), PDPL (UAE), DPDP (India) and other regional regulations.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Portability of data (where applicable).
- Withdraw consent for marketing at any time.
Requests can be made by contacting us at [email protected].
Cookies & Tracking
Converiqo AI uses cookies and similar technologies to:
- Improve user experience.
- Analyze platform performance.
- Personalize workflows and dashboards.
You can manage cookie preferences through your browser settings.
Children's Privacy
Converiqo AI is intended for business users. We do not knowingly collect personal information from children under 16. If discovered, such data will be deleted promptly.
Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be reflected with a "Last Updated" date at the top of this page.
Contact Us
For questions, concerns, or data rights requests: