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ConveriqoEnterprise AIWorkflow Automation Platform

Unify lead generation, customer & employee self-service, voice, and support in one governed AI platform - built for your industry, your systems, and your region's data-residency and compliance rules.

Secure workflows • Enterprise integrations • 24/7 automation

What You Can Automate With Converiqo

Start with one high-friction workflow and expand from there. Converiqo can capture a request, understand its context, apply your business rules, take action in connected systems and involve people when judgement or approval is required.

Lead Generation and Sales Workflows

Capture inbound enquiries across web, messaging and email, ask qualifying questions, route opportunities using your sales rules, create or update CRM records and trigger approved follow-up workflows.

Capture
Qualify
Route
CRM
Follow Up

Customer Service and Ticket Workflows

Answer common questions from approved knowledge, collect case context, create or update support tickets, route exceptions, send status notifications and transfer conversations to human agents when needed.

Answer
Triage
Ticket
Escalate
Handoff

Employee Self-Service and Internal Requests

Handle HR, IT and administrative questions and requests through a governed workflow-from knowledge-based answers and request intake to approvals, task assignment and status updates.

Ask
Request
Approve
Assign
Update

Scheduling, Feedback and Operational Workflows

Coordinate appointment booking, reminders, survey and feedback workflows, recurring requests and cross-team follow-ups using configured business rules, notifications and escalation paths.

Trigger
Validate
Schedule or Route
Notify
Escalate

12 AI Automation Workflows. Start With One.

Pick the workflow that hurts most today. Scale to the rest when you're ready.

Leads Generation & Management

AI-powered lead scoring, automated nurturing, and intelligent CRM integration for maximum conversion rates.

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Customer Self-Service (CSS)

Omnichannel AI chatbots, automated workflows, and seamless human handoff for exceptional customer experience.

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Employee Self-Service (ESS)

HR automation, payroll management, attendance tracking, and benefits administration with AI intelligence.

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Ticketing System

Intelligent ticket routing, automated resolution, and comprehensive support analytics with AI assistance.

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Vendor Self-Service

Automated vendor onboarding, invoice processing, and supplier relationship management with AI insights.

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Procurement Automation

Smart procurement workflows, automated approvals, and spend analytics with predictive insights.

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Survey & Poll Automation

AI-powered survey design, automated distribution, and intelligent response analysis for actionable insights.

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Field Force Automation

Mobile workforce management, route optimization, and real-time field operations with AI-driven insights.

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Community/Forum Automation

AI-moderated communities, automated content curation, and intelligent engagement management.

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Contact/Call Center Automation

Intelligent call routing, automated response systems, and AI-powered customer service optimization.

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Marketing Automation

AI-driven campaign orchestration, personalized messaging, and automated customer journey optimization.

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Hiring/Talent Acquisition

AI-powered recruitment, resume parsing, candidate scoring, and interview automation for faster, better hiring.

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Ready to automate your business workflows?

How Converiqo works

Start small, scale big. Get started quickly with a streamlined implementation process.

01
Start small

Choose a module or workflow

Pick one high-impact workflow that delivers immediate value. Whether it's lead qualification, customer support, or employee requests - we help you identify the best starting point.

02
CRM/helpdesk/etc.

Connect your tools

Integrate with your existing business systems. Our pre-built connectors make it easy to link CRM, helpdesk, HR, and other tools without complex development.

03
Set up your logic

Configure routing rules, steps, and approvals

Design intelligent workflows with conditional routing, approval hierarchies, and automated decision-making. No coding required - just visual configuration.

04
Go live

Deploy on your preferred channels

Launch across web forms, chat, email, social media, and internal portals. Your automation works consistently across all customer and employee touchpoints.

05
Scale & optimize

Monitor performance and expand to additional workflows

Track ROI, analyze performance, and systematically add more workflows. Our platform grows with your business while maintaining governance and compliance.

Ready to unify your business operations?

Join forward-thinking companies already automating with Converiqo. Our implementation experts ensure direct setup and clear configuration from day one.

Streamlined workflow implementationStart with high-impact workflowsScale with your business growth

No credit card required to start your trial • Free onboarding assistance for initial workflow setup • Flexible cancellation options depending on plan

Enterprise AI Workflow Orchestration

Converiqo AI represents a new generation of enterprise business process automation platforms. By leveraging autonomous agentic AI models, Converiqo automates operations including ticket routing, customer support self-service, IT service desk management, lead generation, and omnichannel communications. Unifying fragmented SaaS tools under a single intelligent workflow orchestrator allows large organizations to improve first-response times, drive down operational costs, and maintain robust data compliance controls. Explore our Knowledge Hub for guides on agentic AI bot architecture, or view our AI Comparisons to evaluate unified platforms against traditional chatbots.

Healthcare & Life Sciences

Transform patient care with AI-powered automation. Streamline workflows, enhance diagnostics, and improve healthcare delivery across hospitals, clinics, and research institutions.

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Financial Services

Secure, compliant financial automation for banks, insurance, and fintech companies. Enhance customer experience, fraud detection, and regulatory reporting with enterprise-grade security.

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IT/ITeS & SaaS

Transform IT and SaaS operations with intelligent automation. Optimize cloud operations, enhance customer support, streamline service delivery, and accelerate software development with AI-powered solutions.

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Retail & E-commerce

Revolutionize customer journeys with AI-driven retail automation. Personalize shopping experiences, optimize inventory management, and streamline order fulfillment for omnichannel success.

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Manufacturing & Industrial

Drive Industry 4.0 with smart manufacturing automation. Optimize production lines, implement predictive maintenance, and enhance quality control for operational excellence.

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Education & EdTech

Modernize learning with AI-powered education solutions. Automate administrative tasks, personalize learning paths, and enhance student engagement for K-12, higher ed, and EdTech platforms.

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Auto Components & Industrial Suppliers

Transform automotive supply chain with AI automation. Streamline auto parts production, OEM coordination, quality control, and just-in-time delivery for automotive component manufacturers.

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Electrical & Electronics Manufacturing

Automate electronics manufacturing workflows. Streamline PCB assembly, component testing, quality control, and supply chain coordination for electronics manufacturers.

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Engineering, Machinery & Industrial Vendors

Automate engineering projects and industrial equipment sales. Streamline project management, vendor coordination, maintenance scheduling, and industrial supplier relationships.

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Printing & Packaging Industry

Transform print and packaging operations with AI automation. Streamline order management, production workflows, quality control, and delivery coordination for print shops and packaging manufacturers.

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Textiles, Apparel & Leather Manufacturing

Automate textile and apparel manufacturing workflows. Streamline fabric production, garment manufacturing, quality control, and fashion supply chain coordination.

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Real Estate & Construction

Build smarter with AI automation for real estate and construction. Streamline property management, project workflows, tenant services, and facility operations with intelligent automation.

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Government & Public Sector

Modernize public services with secure, compliant automation. Enhance citizen engagement, streamline administrative processes, and improve operational efficiency for government agencies.

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Energy & Utilities

Power the future with AI-driven energy and utility automation. Optimize grid management, enhance customer service, and implement predictive maintenance for sustainable operations.

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Transportation & Logistics

Navigate efficiency with AI automation for transportation and logistics. Optimize route planning, fleet management, and supply chain visibility for seamless operations.

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Media & Entertainment

Captivate audiences with AI-powered media and entertainment automation. Streamline content creation, distribution, and audience engagement for broadcasters, studios, and digital platforms.

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Professional Services

Elevate client success with AI automation for professional services. Optimize project management, client onboarding, and resource allocation for consulting, legal, and accounting firms.

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Need a Custom Solution?

We create custom AI solutions for any business vertical. Our team specializes in building tailored automation that fits your unique requirements.

A governed platform, not a conversational interface.

Design, deploy, manage, and govern end-to-end workflows across channels, teams, and systems.

Module 1Flows to Governance →

Unified workflow engine

One platform managing every automation module, channel, and governance layer with centralized control.

Module 2← Integrates to Mesh

Unified governance layer

Centralized control plane to monitor, audit, and secure all AI-driven workflows - enterprise compliance at high velocity.

Module 3Powers Intelligence →

Adaptive integration mesh

Connect securely to CBS, CRM, ERP, and custom APIs. Real-time, event-driven orchestration across data silos.

Module 4End-to-End Orchestrated

AI-powered intelligence

Agents that understand context, learn patterns, and make intelligent routing decisions - RAG-grounded, anti-hallucination.

Enterprise-grade by default.

01

High-availability platform architecture

02

Designed for GDPR, DPDP & regional data protection alignment

03

Measure automation ROI with workflow-level reporting

04

Serving customers across India, UAE, UK, US and Singapore

05

24×7 support & dedicated success management available with Enterprise plans

06

Enterprise-grade security & compliance

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Forward-thinking teams already scaling with Converiqo.

01
BI & Analytics

Converiqo has transformed the way we approach account research and business intelligence. Its AI-driven insights and workflow automation deliver fast, relevant, and actionable intelligence, making strategic outreach far more efficient and impactful for our team.

Navigant Technologies
Operations Director
Use case: Account Research & Business Intelligence
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02
Lifestyle & Art

As a growing brand, we constantly look for innovative solutions that help us stay connected with our customers and operate more efficiently. Converiqo has exceeded our expectations with its AI-driven intelligence, workflow automation, and customer engagement capabilities. It enables our team to focus more on creativity and client experience while the platform handles the heavy lifting behind the scenes.

Aura Creative Studio
Creative Director
Use case: Customer Engagement & Workflow Automation
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03
Coworking & Real Estate

Converiqo did an outstanding job building my chatbot agent. They were professional, responsive, and delivered exactly what I needed. Very effective and better than I expected. Really happy with the results and would definitely work with them again!

UrbanCabin
Operations Manager
Use case: Chatbot & Customer Automation
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04
Healthcare & Diagnostics

Implementing Converiqo has been one of the most valuable technology decisions for our laboratory. The platform streamlines patient communication, automates routine queries, and ensures that patients receive timely information about tests, appointments, and reports. Its intelligent automation has helped us improve efficiency, strengthen patient trust, and deliver a modern diagnostic experience.

Bikaner Laboratory
Center Director
Use case: Patient Communication & Routine Query Automation
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05
Community & Culture

Our vision has always been to unite the community through knowledge, culture, and shared values. Converiqo has provided us with a modern digital platform that makes communication effortless and meaningful. From distributing monthly publications to engaging with community members, the platform has strengthened our ability to preserve traditions, celebrate achievements, and foster a sense of belonging across generations.

All India Pushkar Seva Parishad
General Secretary
Use case: Community Communication & Digital Engagement
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Frequently asked questions

Quick answers on how Converiqo delivers AI automation across your business.

Converiqo is an AI-powered workflow automation platform that helps organizations unify common business workflows such as lead handling, customer support processes, and employee request workflows into a single system. Instead of running separate tools for every function, Converiqo enables teams to design workflows, connect business systems, and deploy automation consistently across teams and channels. It operates as a unified platform allowing organizations to start with one workflow, measure outcomes, and then expand safely to additional modules as needs grow.

Converiqo is not just a chatbot. A basic chatbot focuses on messaging responses, while Converiqo executes end-to-end workflows-capturing inputs, applying routing and business rules, triggering actions in connected tools, and handing off to teams when needed. The platform automates structured processes such as lead qualification, service routing, scheduling, internal requests, and operational tasks, while keeping workflows manageable and scalable as usage expands across departments.

Most teams start with one high-impact workflow where results are easy to measure. Common starting points include lead capture and qualification, customer support routing, appointment scheduling, or an internal employee request workflow (HR/IT/admin). Starting with a single module helps validate fit, confirm integration needs, and establish a baseline for performance before expanding to additional workflows. After the first workflow proves value, teams extend automation to adjacent processes that share data sources and routing logic.

Converiqo features native enterprise integrations so workflows connect directly to existing systems and eliminate manual updates. Supported integrations include CRM tools, helpdesk/ticketing tools, HR systems, and enterprise databases. Integrations allow workflows to read context, trigger actions, and update backends consistently. If a required tool is not available out of the box, teams deploy custom integration options tailored to the target system.

Start by defining the outcome you want (e.g., faster lead response, fewer support backlogs, reduced internal request time). Then map which systems supply inputs (CRM, helpdesk, forms) and which teams need routing rules (sales, support, HR). A practical approach is to pilot one module for a short period, measure impact, and then expand to adjacent modules once the workflow design and integration model are validated. This keeps rollout controlled and eliminates operational disruption.

Timelines depend on workflow complexity and integration scope. A lightweight pilot deploys in days when the workflow is well-defined and integrations are straightforward. More advanced rollouts-multiple departments, multiple tools, multi-step routing-follow a structured plan covering field mapping, permissions, and validation. A proven best practice is to go live in phases: pilot one workflow, stabilize, then expand module-by-module and team-by-team to maintain quality.

Converiqo is a no-code workflow automation platform, enabling business teams to configure workflows directly without engineering involvement for standard use cases. For complex custom integrations or advanced API mapping, dedicated technical support assists with setup and authentication. Business users own workflow logic and outcomes, while technical teams manage security governance and data pipelines.

Scaling automation requires structure: defined workflows, controlled routing logic, and consistent integration handling. Governance enforces clear ownership of each workflow, controlled change management, performance monitoring, and phased rollouts. The platform approach standardizes modules across departments, eliminating tool fragmentation and ensuring measurable operational ROI.

Yes-Converiqo provides live architectural demonstrations and structured trials so teams evaluate capabilities prior to enterprise deployment. Evaluate your specific workflow scenarios, validate bi-directional API triggers, confirm integration depth, and verify performance metrics against your SLAs.

Pricing features a transparent plan and module structure, enabling organizations to start with specific operational modules and scale as automation requirements grow. Choose a base plan, select required functional modules, and expand capacity seamlessly. For custom enterprise environments, tailored packages provide dedicated infrastructure and SLA guarantees.

Converiqo is industry-flexible, providing pre-built vertical playbooks across manufacturing, logistics, healthcare, retail, BFSI, and technology. Industry templates serve as starting points, customized to your specific data architecture, routing rules, and back-office systems.

Roll out in structured phases. Start with one workflow and one operational team, stabilize execution, and expand to adjacent workflows sharing common data schemas. Phased deployment minimizes operational risk, streamlines user onboarding, and demonstrates clear ROI to executive leadership.

Ready to see it on your workflows?

Start with a live demo tailored to your industry - or a scoped POC on your real data.

Free trial available - explore core workflows before upgrading

Enterprise AI Workflow Automation Platform | Converiqo AI