Agentic AI Orchestration for Tyre Shops
Converiqo keeps enquiries, appointments, service jobs, inventory, and billing in one agentic command centre so tyre shops focus on serving customers, not chasing updates.
Operational friction
Tyre Shops Need Automation Across Enquiries, Service & Customer Communication
Remove scattered requests, delayed updates, and service confusion with a single agentic layer.
Scattered Customer Requests & Delayed Updates
Tyre enquiries arrive via calls, walk-ins, WhatsApp, and web forms without automation, tyre shops miss follow-ups and lose sales opportunities.
Service Confusion & Inconsistent Follow-Ups
Customers ask about tyre sizes, brands, alignment, balancing, and pricing across multiple channels. Teams lack a unified view to provide consistent information.
Manual Stock & Availability Checks
Staff manually check inventory for tyre sizes, brands, and availability. This slows response times and causes missed sales during peak hours.
Unclear Service Status & Job Tracking
Owners cannot see where jobs are stuck: inspection, fitment, alignment, or billing, hurting customer satisfaction and operational efficiency.
Limited Coordination Across Sales & Service Teams
Sales, service technicians, and stock managers operate in silos. Manual handoffs cause delays in tyre replacement, alignment, and billing workflows.
Warranty Claims & Customer Retention Gaps
Warranty registrations, claim tracking, and post-service follow-ups lack structure. Without automation, tyre shops miss retention opportunities and customer satisfaction suffers.
Agentic AI Spine for Enquiry-to-Service Tyre Shop Ops
Machine-assisted enquiry capture, customer communication, ticketing, workflows, and feedback keep sales advisors, technicians, and owners in sync.
Sales & Lead Engine
Capture, qualify, and route tyre enquiries from calls, walk-ins, web forms, WhatsApp, and aggregator platforms with intelligent tagging.
Always-On Customer Self-Service
Customers get instant answers on tyre brands, sizes, availability, alignment packages, pricing, and booking status across channels.
Workflow & Ticket Command Centre
Standardize service journeys, inspection, fitment, alignment, billing, and feedback flows with live job tracking.
Growth module
Lead & Sales Engine Automation
Capture, score, and convert every tyre enquiry with AI-powered qualification and nurture journeys.
Automation Flow
Sales / Lead Engine Tyre Enquiry & Fitment Conversion
Capture tyre enquiries from website, phone, WhatsApp, and walk-ins with automatic vehicle type, tyre size, and requirement tagging.
AI-powered qualification based on vehicle model, tyre condition, budget range, and service preferences.
Automated appointment scheduling with real-time slot availability, technician assignment, and confirmation reminders.
Follow-ups for tyre recommendations, price quotes, availability checks, and fitment scheduling.
Service team gets instant lead allocation, performance dashboards, conversion tracking, and pipeline visibility.
Integration with inventory systems and service scheduling for seamless handoff.
Automation Flow
Customer Self-Service Tyre Info & Booking Support
Customers access tyre recommendations, pricing, availability, and booking status 24/7 via website widget, WhatsApp, or phone.
AI assistant answers queries instantly: "What tyres do I need?", "Are they in stock?", "How much will it cost?", "When can I book?".
Self-service portals show tyre options, pricing comparisons, fitment schedules, and booking confirmations.
Automated reminders for service due dates, appointment confirmations, and tyre replacement recommendations.
Multi-channel support ensures customers get answers on WhatsApp, email, web widget, or phone - all unified in one history.
Log tickets for complex tyre queries, availability issues, and service concerns with automatic routing.
Automation Flow
Tyre Shop Operations & Team Coordination
Manage tyre inventory, fitment schedules, technician assignments, and customer communications across multiple bays.
Standardize tyre service processes for inspection, recommendations, fitting, balancing, and quality checks.
Track service progress, tyre requirements, labor hours, and completion status in real-time.
Automate customer notifications, status updates, and follow-up sequences to improve satisfaction.
Centralize customer data, vehicle information, and service history for personalized recommendations.
Integrate with tyre suppliers, manufacturer systems, and accounting software.
Automation Flow
End-to-End Tyre Service Orchestration
Connect tyre enquiry to inspection to recommendation to purchase to fitment to follow-up in one measurable customer journey.
Auto-trigger tasks when tyre requests arrive, appointments are booked, or services are completed.
Sync with inventory systems, service management, and customer databases through APIs.
Maintain audit-ready logs for service interactions, tyre sales, and customer communications.
Link customer satisfaction scores, service quality, and technician performance to workflow completion.
Collect feedback after tyre fitment and periodic maintenance to understand customer sentiment.
Stakeholder outcomes
Benefits Across Owners, Sales, Techs, Inventory, Marketing & Customers
One automation spine aligns tyre recommendations, fitment bays, loyalty campaigns, and customer communication.
Tyre Shop Owners & Management
- Single view of enquiries, appointments, service jobs, inventory, and billing across teams and locations.
- Forecast-ready sales analytics with conversion rates, appointment arrival rates, and service revenue tracking.
- Improved customer satisfaction through transparent service tracking, structured communication, and timely follow-ups.
Sales Advisors & Service Technicians
- Automated reminders, tyre recommendations, and service checklists reduce prep time for customer interactions.
- One console for customer history, service records, tickets, and inventory status boosts productivity.
- Mobile-ready workflows ensure updates happen from anywhere without chasing internal teams or customers.
Stock Managers & Service Coordinators
- Real-time inventory dashboards show tyre availability, low-stock alerts, and purchase approvals.
- Structured workflows for stock management, service coordination, and warranty tracking improve operational efficiency.
- Automated alerts for low stock, service due dates, and warranty expirations help teams stay proactive.
Customers & Vehicle Owners
- Transparent service timelines, tyre recommendations, pricing, and booking status reduce confusion.
- Faster responses on tyre availability, alignment packages, and pricing builds trust and loyalty.
- Structured ticketing ensures every concern has ownership and a clear resolution path.
Marketing & Loyalty Teams
- Always-on drip journeys promote rotations, safety checks, alignment packages, and seasonal offers without manual effort.
- Campaign analytics show which vehicle segments convert best, informing bundle creation and manufacturer collaborations.
- Unified messaging across WhatsApp, SMS, and email keeps repeat customers engaged and reduces dormant lists.
Franchise & Network Operations
- Network-wide dashboards compare enquiry velocity, stock turns, and service KPIs across outlets.
- Standardized workflows and templates keep pricing, offers, and service promises consistent across locations.
- Exception alerts flag outlets with SLA breaches, low CSI, or chronic stock-outs so HQ can intervene quickly.
Deployment fit
Works for Every Tyre Shop
From single-location shops to multi-outlet tyre networks.
Multi-Brand Tyre Shops & Dealers
Manage enquiries, fitment bookings, alignment services, and inventory across multiple tyre brands and vehicle types.
Wheel Alignment & Balancing Centers
Coordinate alignment, balancing, puncture repair, and wheel care services with appointment scheduling and job tracking.
Car & Bike Tyre Retailers
Handle tyre replacements, recommendations, warranty claims, and service workflows for passenger cars, bikes, and commercial vehicles.
Tyre & Alloy Wheel Dealers
Automate enquiries, fitment, alloy wheel services, inventory management, and customer communication workflows.
Franchise & Network Tyre Outlets
Track enquiries, appointments, service jobs, and inventory across distributed locations with centralized visibility.
Specialized Tyre Service Centers
Standardize SOPs, service workflows, warranty tracking, and customer retention across specialized tyre service operations.
Proof of impact
Tyre Shops Serve Better on Converiqo
36%
Enquiry response acceleration
40%
Appointment booking increase
28%
Service confusion reduction
+0.7 NPS
Customer satisfaction uplift
Customer voice
“Our tyre enquiries and service jobs now move in a single console from enquiry to billing. Sales advisors know exactly what to do next, and management sees real numbers daily.”
Vikram Singh, Owner, Premium Tyres & Wheels
“Customer communication, appointment bookings, and warranty claims were the hardest to track. Converiqo automated workflows, tickets, and customer dashboards. No more missed follow-ups.”
Priya Sharma, Manager, City Wheel Alignment Center
Need-to-know
Frequently Asked Questions
Answers for tyre shop owners, service managers, and sales teams.
How can agentic AI improve tyre shop operations?
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Agentic AI automates enquiries, manages service requests, and streamlines communication. It helps tyre shops handle high customer flow for replacements, balancing, alignment, and repairs while improving response speed and operational accuracy.
What challenges do tyre shops face in daily workflows?
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Tyre shops struggle with scattered customer requests, delayed updates, service confusion, and inconsistent follow-ups. Automation helps centralize job details and ensures faster coordination across sales, stock, and service teams.
Can automation increase sales for tyre replacements and services?
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Yes. Automation sends pricing options, brand comparisons, service details, and reminders. It helps tyre shops convert more enquiries into confirmed appointments for tyre replacement, alignment, or periodic service packages.
How does AI enhance customer communication at tyre shops?
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AI instantly answers queries about tyre brands, sizes, warranties, pricing, and availability. It ensures customers receive accurate information quickly, reducing the dependency on staff during rush hours.
What KPIs should tyre shops track using automation?
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Key KPIs include enquiry-to-sale conversion, appointment arrival rate, ticket resolution time, repeat service rate, and customer satisfaction. Platforms like Converiqo help tyre shops measure and optimize these metrics.
How does Converiqo Lead Engine increase tyre sales?
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Converiqo Sales / Lead Engine captures enquiries from calls, web forms, and walk-ins. It tags tyre size, brand preference, and urgency, helping tyre shops respond faster and close more sales.
How does Converiqo CSSE improve customer self-service access?
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Converiqo Customer Self-Service lets customers check tyre options, FAQs, availability, alignment packages, and booking status. It reduces repeated queries and improves digital convenience for vehicle owners.
Why should tyre shops use Converiqo Ticketing System?
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Converiqo Ticketing System manages issues like warranty claims, wrong tyre size, alignment complaints, or billing disputes. It ensures structured issue handling and faster resolutions across sales and service teams.
How does Converiqo Marketing Module improve service engagement?
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Converiqo Marketing Module automates seasonal offers, safety-check reminders, rotation alerts, and reactivation flows. It helps tyre shops increase repeat visits and boost service revenue over time.
How do Converiqo workflows and feedback improve customer experience?
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Workflow Automation streamlines inspection, fitment, alignment, and billing steps. Combined with Converiqo Feedback Module, tyre shops gather customer insights and continuously improve service quality and turnaround time.
Tyre shop excellence
Ready to Orchestrate Every Tyre Journey?
Plug Converiqo into your tyre shop network to streamline enquiries, fitments, and customer satisfaction without disrupting operations.