Tuition Centres & Coaching Institutes

Automate Every Step from Demo to Admission to Class

Converiqo orchestrates enquiries, fees, schedules, homework, and ticketing so academic journeys stay predictable for every stakeholder.

30% faster enquiry-to-admission
40% fewer repetitive parent queries
25% better batch utilisation

Pressure points

Key Challenges for Tuition Centres & Coaching Institutes

Automation keeps demos, admissions, academics, and parents aligned on one playbook.

Peak Season Enquiry Chaos

WhatsApp, calls, walk-ins, and counsellor callbacks spike during admissions manual juggling leads to missed demos and slow follow-ups.

Batch & Faculty Allocation

Multiple boards, grades, and competitive tracks require precise capacity planning. Spreadsheets cause clashes and under-filled batches.

Homework & Assessment Trail Gaps

Assignments, tests, and results get delayed or lost, leaving parents unsure about student performance.

Parent Communication Silos

Repeated queries on fees, PTMs, exams, and teacher availability crowd counsellor bandwidth and erode trust.

Issue Resolution Bottlenecks

Teacher changes, billing disputes, and academic support requests lack trackable workflows, so critical tickets go unresolved.

Limited KPI Visibility

Owners struggle to track enquiry conversion, attendance consistency, satisfaction, and SLA adherence across centres.

How Converiqo Syncs Admissions & Academic Ops

One agentic assistant handles demo classes, admissions, parent comms, homework, ticketing, and feedback loops.

Sales & Admissions Intelligence

Demo class orchestration, lead scoring, and guided follow-ups keep every enquiry on track.

Parent & Student Self-Service

Schedules, fees, homework, and PTM updates flow through WhatsApp, portals, and widgets 24/7.

Academic & Ops Automation

Batch creation, attendance, tests, ticketing, and SLAs run from a single command centre.

Knowledge & VoC Insights

Curriculum assets and feedback loops stay in sync so teaching quality compounds each term.

Automation Flow

Sales & Admissions – Demo to Batch Confirmation

The following self-service, service, growth, academic, ops, and insight flows extend this journey so every stakeholder sees the full tuition lifecycle.

Automation Flow

Sales & Admissions – Demo to Batch Confirmation

1

Capture enquiries from website, walk-ins, WhatsApp, IVR, agents, and referrals with grade/board/exam tagging.

2

Qualify by intent, budget, and urgency; high-value leads route to senior counsellors with guided scripts.

3

Schedule demos and counselling calls with calendar invites, reminders, and instant rescheduling.

4

Generate fee plans, scholarship offers, and recommended batches with e-sign-ready proposals.

5

Track funnel health enquiry, demo, follow-up, enrolment, payment with SLA alerts for stalled leads.

6

Trigger nurture journeys for no-shows or delayed decisions with targeted offers and success stories.

Self-Service Flow

Customer Self-Service – Parents & Students

1

Parents view batch schedules, class modes, teacher allocations, and change logs instantly.

2

Secure fee links cover instalments, scholarships, dues, and receipts.

3

Students access homework, notes, recordings, and doubt-clearing slots via web or mobile.

4

Automated attendance nudges and low-engagement alerts reach parents proactively.

5

Announcements push PTM invites, exam timetables, transport updates, and policy notices.

6

Learning plans highlight upcoming topics, revision blocks, and personalised recommendations.

Service Flow

Ticketing & Academic Support

1

Standardise intake for teacher changes, batch transfers, billing clarifications, and content issues.

2

Auto-route tickets to academics, finance, ops, or centre heads with SLA timers and escalations.

3

Allow parents/students to attach photos, documents, or voice notes from WhatsApp or portals.

4

Provide live status tracking to reduce repetitive follow-ups.

5

Analyse ticket themes to surface curriculum gaps or policy improvements.

6

Close loops with satisfaction polls to ensure service recovery is felt.

Growth Flow

Marketing & Engagement Automation

1

Segmented admission campaigns by grade, board, neighbourhood, and exam calendar.

2

Drip journeys for warm leads demo reminders, testimonials, scholarship deadlines, and countdown nudges.

3

Parent engagement streams for exam tips, result celebrations, referral drives, and add-on course pitches.

4

Reactivation flows for lapsed learners with targeted offers, new program alerts, and micro-webinars.

5

Campaign analytics show enquiry-to-admission conversion, channel ROI, and cohort LTV.

6

Sync with WhatsApp Business API, SMS, email, and CRM to keep messaging unified.

Academic Stack

Knowledge Management & Curriculum Hub

1

Centralise lesson plans, worksheets, videos, and assessments mapped to boards and levels.

2

Version-control updates and ping faculty whenever pacing guides change.

3

AI recommends remedial or excellence content based on test analytics and concept difficulty.

4

Usage dashboards highlight which assets drive stronger outcomes.

5

Share selected content with parents/students using permissions and expiry controls.

6

Provide onboarding kits, SOPs, and micro-trainings to standardise instruction.

Ops Flow

Operations & Academic Workflows

1

Automate batch creation with guardrails for capacity, subject clashes, and faculty availability.

2

Digitise attendance, substitution requests, and timetable updates with instant notifications.

3

Run test-series workflows paper approvals, evaluation, moderation, analytics, and publishing.

4

Manage faculty onboarding, compliance, training, and appraisals in one place.

5

Give centre heads dashboards on seat utilisation, faculty ratios, and SLA adherence.

6

Integrate with ERP, LMS, HRMS, and finance tools to remove double entry.

Insight Flow

Feedback & VoC Intelligence

1

Collect feedback after demos, PTMs, exams, and term completions from parents and students.

2

Run NPS-style surveys on teaching quality, communication, infrastructure, and outcomes.

3

Trigger recovery playbooks for low scores with actions for academics and counsellors.

4

Translate recurring themes into new courses, support groups, or policy adjustments.

5

Pipe testimonials straight to marketing for campaigns.

6

Provide comparative dashboards across branches for leadership.

Stakeholder outcomes

Benefits Across Owners, Counsellors, Faculty & Parents

Every function from admissions to academics operates with clarity and automation.

Centre Directors & Owners

  • Unified visibility into admissions, batches, revenue, and learning outcomes across locations.
  • Governance guardrails enforce SOPs, compliance, and scholarship policies.
  • Data-backed signals drive expansion, hiring, and pricing decisions.

Academic Heads & Faculty

  • Ready curriculum kits, assessments, and analytics keep delivery consistent.
  • Automation handles attendance, homework, and evaluations so teachers focus on instruction.
  • Early-warning alerts surface at-risk learners before performance dips.

Counsellors & Sales Teams

  • Lead-to-admission visibility prevents leakage during admission spikes.
  • Guided scripts, nudges, and reminders lift conversion rates.
  • Performance dashboards highlight top counsellors and best-performing channels.

Parents & Students

  • Transparent updates on schedules, homework, tests, and payments build trust.
  • Self-service support plus structured ticketing reduces anxiety.
  • Personalised learning journeys keep families confident about outcomes.

Operations & Admin

  • Every checklist, ticket, and approval runs with SLAs and audit trails.
  • Integrations eliminate manual reconciliation across ERP, LMS, and finance stacks.
  • Compliance and documentation stay audit-ready.

Marketing & Growth

  • Admission and reactivation campaigns run on autopilot.
  • Attribution dashboards guide spend toward high-LTV segments.
  • Referral engines and alumni stories keep pipelines healthy.

Deployment fit

Works for Every Tuition Model

From single-centre tuitions to national coaching brands.

K-12 Tuition Chains

Standardise admissions, academics, and parent engagement across every branch.

Competitive Exam Coaching

Coordinate JEE, NEET, UPSC, CAT, and other large-cohort programs with test-series rigour.

After-School & Enrichment Labs

Automate creative, language, arts, and hobby programs with subscription journeys.

Online & Hybrid Platforms

Blend offline centres with live/recorded classes, digital homework, and analytics.

Skill & Corporate Academies

Onboard professionals, manage cohorts, and deliver certification workflows.

Franchise-Based Institutes

Maintain quality and brand consistency across partner-run locations.

Proof of impact

Tuition Leaders on Measurable Change

30% faster

Enquiry→admission speed

40%

Parent query reduction

25%

Batch utilisation improvement

95%

Ticket SLA adherence

Customer voice

Converiqo helped us scale from three to twelve centres without missing demos or upsetting parents. Admissions, academics, and ops finally talk to each other.

Sonia Mehra, Academic Director, LearnEdge Academy

Need-to-know

Frequently Asked Questions

Answers for owners, counsellors, academic heads, and parents.

How can agentic AI support modern tuition centres?

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Agentic AI automates enquiry handling, admissions, and communication, keeping academic batches, competitive prep, and after-school programs running smoothly.

What challenges do tuition centres face operationally today?

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Enquiry overload, batch allocation, attendance tracking, and repeated parent queries drain teams. Automation centralizes workflows and ensures consistency across classes.

Can automation improve admissions and batch allocation efficiency?

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Yes. Converiqo categorizes enquiries, tracks intent, and assigns students to the right batches while respecting capacity and timetable constraints.

How does AI improve parent–student communication in institutes?

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AI sends timely updates on schedules, exams, homework, and teacher availability, reducing manual follow-ups and building trust.

What KPIs should tuition centres track with automation tools?

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Track enquiry-to-admission conversion, attendance consistency, ticket resolution time, parent satisfaction, and academic engagement to spot improvement areas.

How does Converiqo’s Sales Engine increase student admissions?

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It captures academic and competitive exam enquiries, qualifies them, assigns owners, and automates follow-ups so no high-value lead is missed.

How does Converiqo’s CSSE support parent and student self-service?

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Parents access batches, fees, and notices instantly, while students get homework, resources, and doubt sessions without waiting for staff.

Why should institutes use Converiqo’s Ticketing System?

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Teacher issues, batch moves, billing queries, and academic concerns become trackable tickets with clear ownership and SLA timers.

How does Converiqo’s marketing module improve enrolment engagement?

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Seasonal campaigns, exam alerts, and reactivation journeys run automatically across WhatsApp, SMS, and email keeping prospects warm and batches full.

How do Converiqo’s workflows and feedback improve academic quality?

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Workflow automation standardizes delivery, while VoC captures insights from parents and students to refine teaching and support.

Academic excellence

Ready to Automate Demo → Admission → Class?

Plug Converiqo into your tuition operations to orchestrate enquiries, admissions, parent updates, and learning workflows from one intelligent stack.