Transform Your Fleet with
AI That Dispatches
Cut operational costs by 55%, boost rider satisfaction by 85%, and automate dispatch, driver coordination, and customer support while keeping your existing fleet management tools intact.
55%
Operational Savings
85%
Rider Satisfaction
34%
Faster Dispatch
What is AI for taxi operators?
Agentic AI workflows designed for cab fleets to automate ride bookings, instant dispatching, driver notifications, and 24/7 rider support.
How does Converiqo help?
Streamlines taxi operations with automated inquiry handling, location-based dispatching, proactive rider updates, and intelligent grievance handling.
What are the key benefits?
55% reduction in manual admin, zero missed ride inquiries, 34% faster driver assignment, and a significant boost in traveler trust through real-time communication.
Taxi Use Cases
Discover how taxi businesses leverage Converiqo AI for streamlined operations and enhanced rider engagement across all journeys.
Ride Booking & Inquiries
Operators use Converiqo to capture and qualify every ride request from WhatsApp, website, and phone, ensuring zero missed bookings even during peak hours.
- Automated gathering of pickup, drop, and vehicle type preferences
- Instant fare estimation and booking confirmation via WhatsApp
- 24/7 handling of 'I need a cab to the airport now' style queries
Automated Dispatch & Tracking
Streamline driver assignments by automating the matching process based on proximity, duty status, and specific vehicle requirements.
- Intelligent nearest-driver searching and assignment triggers
- Automated driver notification with pickup details and maps
- Real-time trip tracking and ETA updates sent to the rider
Rider Support & Service
Automate the tedious task of answering ETAs, driver details, and lost item queries with smart, instant AI responses.
- Instant retrieval of driver name and vehicle number for riders
- Automated lost-and-found ticketing and tracking system
- Proactive notifications about delays or route changes
Fleet & Driver Admin
Provide drivers with self-service tools for duty login, payment tracking, and feedback, reducing the load on your dispatch office.
- Digital duty rosters and login/logout via simple AI chat
- Instant tracking of daily earnings and incentives for drivers
- Automated feedback collection from riders for every trip
Why Unified Platform?
Leading transport companies select Converiqo for comprehensive automation that simplifies fleet operations and builds rider loyalty.
Unified Fleet Ecosystem
One integrated platform connects your bookings, dispatch, tracking, and billing, eliminating data silos and operational gaps.
Agentic Dispatch Intelligence
AI that doesn't just display data but actively assigns duties and fixes routing lapses to ensure your fleet never sits idle.
Rider Safety & Trust
Enhanced safety features with real-time monitoring and instant alerts for deviations, building long-term rider confidence.
Operational Efficiency
Streamline dispatch tasks with automated workflows, reducing manual effort by 55% and speeding up assignment times by 34%.
Corporate Excellence
Support corporate contracts with automated billing, transparent duty logs, and reliable SLA tracking for staff transport.
Future-Ready Mobility
AI-powered mobility platform that adapts to dynamic demand patterns and prepares your fleet for the future of transport.
Fleet Challenges
See if any of these challenges sound familiar. Our AI bot solves all of them.
Missed Riders Due to Busy Lines
When all your phone lines are busy, potential riders don't wait; they switch to another app or service. You lose revenue every second a call goes unpicked.
Slow & Manual Driver Dispatch
Manually calling drivers to check availability or location is slow, prone to errors, and results in long wait times for your customers.
Constant Call Center Noise
Your staff spends 70% of their time answering repetitive questions: "Where is my cab?", "How much is the fare?", "Send me driver details again".
Routing & Coordination Gaps
Drivers and dispatchers often get out of sync on pickup locations or timings, leading to missed pickups and frustrated travelers.
Inefficient Outstation Bookings
Managing multi-day outstation trips, driver allowances, and kilometer tracking manually leads to billing disputes and lost margins.
Lost Item & Billing Stress
Handling complaints about billing or lost-and-found via phone is chaotic, tracks nothing, and leaves riders feeling ignored.
Efficiency & Savings
Three powerful ways our AI bot transforms your taxi operations and cuts costs.
One AI Bot Replaces 2-3 Dispatchers
Handle unlimited ride bookings, driver notifications, and status updates 24/7 without hiring more staff. Save ₹12-18 lakhs annually.
34% Faster Dispatch = More Trips
Automated driver assignment means cabs move faster. Complete more trips per day with the same fleet by reducing idle wait times.
Reduced Support Overhead
Self-service AI tools handle 80% of routine rider queries, allowing you to run a 24/7 operation with a leaner, more efficient support team.
Taxi Automation Suite
From answering rider questions to managing dispatch and billing, see how our AI handles it all.
Omnichannel Booking Lead Engine
Riders book via WhatsApp, Web, or Phone: All inquiries are captured instantly in one central AI dashboard with zero manual entry.
Instant fare quotes and availability: The AI calculates the fare based on distance and vehicle type, providing immediate transparency to the rider.
Reduce missed bookings by 100%: Even at 3 AM or during peak rains, the AI answers every rider immediately, ensuring you never lose a customer.
Automated trip categorization: AI identifies if it's a local drop, an outstation round-trip, or an airport transfer, applying the right rules automatically.
Lead-to-ride tracking: See exactly where your riders are coming from and which marketing channels bring the most confirmed bookings.
Return-customer recognition: AI recognizes frequent riders, suggesting their habitual pickup points and offering a faster booking experience.
Smart AI Dispatch & Driver Sync
Intelligent nearest-driver finding: AI identifies the best driver based on real-time GPS location, vehicle suitability, and current duty status.
Instant driver notifications: Send pickup details, rider mobile number, and navigation pins directly to the driver's WhatsApp or app.
Automatic arrival monitoring: AI tracks the driver's progress and notifies the rider when the cab is 2 minutes away, reducing phone calls.
Scalable fleet management: Handle 3x more rides during rush hours with the same team by automating the repetitive driver assignment work.
Duty roster & login/logout: Drivers manage their availability via a simple AI chat interface, updating the central dashboard in real-time.
Deviation & delay alerts: AI flags trips that haven't started on time or have veered off-route, allowing dispatchers to take prompt action.
24/7 Rider Support & Communication
Instant driver and vehicle info: Riders get the driver's name, photo, and car number on their WhatsApp the moment the ride is assigned.
Lost-and-found self-service: Riders can report lost items via the AI bot, which instantly identifies the driver and creates a support ticket.
Automated ETA and status updates: Riders get regular, proactive notifications about their ride status without ever having to call the office.
Reduce support calls by 75%: AI handles all routine queries about fares, wait charges, and toll policies 24/7 without human help.
Rider history and invoices: Customers can download their past trip receipts and GST invoices instantly through the chat interface.
Language-flexible interactions: Serve riders in their preferred local language, making your service accessible and user-friendly for everyone.
Corporate Billing & Internal Admin
Automated corporate trip logs: Generate precise, transparent logs for B2B clients, reducing billing disputes and speeding up payments.
Driver payment self-service: Drivers check their daily trip count, earnings, and incentive status via the AI agent, improving transparency.
Shift and duty management: Dispatchers coordinate city-wide duty rosters and driver schedules effortlessly through automated internal workflows.
Feedback & performance analytics: AI collects rider ratings after every trip, creating weekly driver performance leaderboards for you.
Reduce billing team workload by 60%: Automated invoice generation and reconciliation for contract-based corporate staff transport.
Internal policy hub: Centralized repository for drivers to check company rules, insurance coverage, and vehicle maintenance schedules.
Everyone Wins with Converiqo
See how our AI bot makes life easier for fleet owners, dispatchers, drivers, and riders.
Fleet Owners & Managers
- Single-screen visibility into fleet utilization, revenue, and support performance.
- Higher profit margins through reduced overheads and maximized car utilization.
- Consistent service quality and audit-ready records for safety and compliance.
Dispatchers & Controllers
- Focus on handling complex exceptions instead of repetitive driver sync calls.
- Automated assignment tools reduce the stress of rush-hour booking spikes.
- Clear dashboard view of all active trips and any operational delays.
Drivers & Fleet Staff
- Transparent and fair duty assignment based on logic, not dispatcher favoritism.
- Easy access to trip details, earnings, and target tracking via a simple interface.
- Instant communication for help, breakdowns, or reporting route issues.
Corporate Clients (B2B)
- 100% accurate trip logs and transparent billing for staff transport contracts.
- Real-time monitoring of safety SLAs and employee transport arrival times.
- Dedicated self-service for managers to schedule or modify group bookings.
Riders & Passengers
- Instant 24/7 booking and support availability without waiting on phone lines.
- Reliable status updates, driver info, and effortless billing access.
- Faster problem resolution for complaints, lost items, or fare queries.
Maintenance & Vendor Teams
- Automated scheduling of car service based on mileage or duty hours.
- Structured tracking of vehicle health reports and driver feedback on fleet status.
- Clear communication for repairs, insurance renewals, and document updates.
Fits Any Fleet Size
Configure once, scale across your transport business.
Local Taxi Fleets
Modernize city-wide dispatch and rider communication for 50-500 car fleets.
Airport Transfer Specialists
Automate flight-tracking and pre-booked pickups with zero-wait coordination.
Employee Transport Services
Manage complex rosters and corporate billing for large-scale staff transport contracts.
Outstation Rental Companies
Automate multi-day trip tracking, kilometer logs, and outstation driver allowances.
Taxi Aggregators
Unified quality control and dispatch logic across multiple partner car providers.
Boutique Chauffeur Services
Premium 24/7 AI-concierge support for high-end corporate and luxury travelers.
Leaders on measurable change
55%
Admin cost savings
34%
Faster driver dispatch
85%
Rider satisfaction rate
+29%
Repeat booking growth
“Plugged Converiqo into our dispatch desk and saw immediate results. We used to struggle with missed calls during peak hours, but now the AI handles every booking and dispatch notification. Our riders love the instant WhatsApp updates.”
Sanjay Rao
Director, MetroRide Fleet Services
Frequently Asked Questions
Answers for leaders and ops heads.
Converiqo centralizes all trip data in a live dashboard, so when a new dispatcher takes over, they see every ride status, note, and driver assignment instantly.
Yes, our API-first approach allows us to sync data with most transport management systems or even simple Google Sheets.
Absolutely. Drivers can receive pickup pins, update duty status, and check daily logs directly through our official WhatsApp business integration.
We integrate with Google Maps API and your specific fare rules (tolls, waiting, night charges) to provide a transparent estimate to the rider.
The rider can message the AI bot, which instantly alerts your duty dispatcher and logs a priority ticket with the live trip location.
Yes, we help smaller operators compete with big apps by providing professional 24/7 automation at a fraction of the cost.
Yes, our AI-driven day sheets capture start-km and end-km, calculating final bills automatically based on your outstation policies.
We can sync with flight status APIs to automatically adjust pickup times, notifying both the driver and the traveler of the update.
Standard dispatch and booking flows can be live in 10-14 days for most fleet operators.
We use bank-grade encryption and follow strict data privacy laws (like GDPR) to ensure all PII and location data is fully protected.
Ready to optimize your fleet operations?
Join the leading transport operators who have eliminated manual dispatch friction and doubled their booking capacity with Converiqo.AI.