Luxury Spas · Wellness Resorts · Med-Spas

Elevate Your
Wellness Hub with

Automate therapist rostering, room allocation, and guest history while keeping your existing spa management and CRM systems intact.

₹10L+

Efficiency Gain

3.2x

Booking Speed

99%

Guest Serenity

What is AI for Spas?

Agentic AI that handles guest inquiries, therapist bookings, room prep, and membership renewals 24/7.

How it helps you?

It eliminates room double-bookings, automates session reminders, and manages therapist commissions, reclaiming 70% of manager bandwidth.

Strategic Outcomes?

Up to 45% higher therapist utilization, optimized room turnover, and a premium digital experience for your guests.

Deployment Scope

How Converiqo is Used in Wellness Spas

Transform your wellness center into a modern, automated sanctuary with seamless agentic workflows.

Booking & Therapist Matching

Capture guest preferences and preferred therapist choice automatically before arrival.

  • Identify aromatherapy preferences and pressure levels via AI consultation
  • Automated booking slots with instant confirmation and prep instructions
  • Digitize guest history for curated treatments every visit

Room & Session Flow

Manage room turnovers and therapist handovers with total precision.

  • Instant "Room Ready" and "Therapist Assigned" alerts for concierge
  • Automated prep-checklists for therapeutic oils and environment setup
  • Record guest feedback and session notes directly onto the profile

Membership & Luxury Perks

Manage recurring wellness plans and exclusive benefits automatically.

  • Automated membership usage tracking and renewal reminders
  • Reward premium guests with priority bookings and exclusive spa events
  • Digital gift card issuance and tracking via WhatsApp and Web

Billing & Serene Checkout

Automate payments and digital receipts for a calm departure.

  • Professional digital invoices with 1-click WhatsApp payment links
  • Automated home-care product recommendations and checkout upsells
  • Real-time dashboard for room revenue and therapist performance
Unified Advantage

Why Spas Choose a Unified BOT Platform

Leading luxury brands select Converiqo for comprehensive automation that builds trust and efficiency.

Unified Guest Context

One cohesive record for every guest, from essential oil allergies to temperature choice.

Personalized wellness

Safety Compliance

Ensuring 100% adherence to health screening and treatment contra-indications.

100% safety audit

Premium Brand Voice

Build an elite brand with serene, professional responses to guest inquiries.

99% guest trust

Operational Precision

Recover up to 70% of administrative bandwidth, allowing focus on actual hospitality.

70% efficiency boost

Service Excellence

Provide an elite digital journey that justifies premium spa treatment pricing.

Luxury brand feel

Scalable Sanctuary

Adopt agentic AI that scales from a single spa to a global wellness network.

Global ready
Common problems

Real Problems Spas Face Every Day

Frontline operational friction that hinders your sanctuary's growth and reputation.

Room Scheduling Chaos

Managing room slots and therapist availability on paper leads to double-bookings and stress.

Guest Inquiry Fatigue

Staff spend hours daily answering repetitive questions about services, prices, and hours.

Therapist Idle Time

Poor scheduling leads to therapists waiting for rooms, reducing daily revenue potential.

Membership Errors

Manual tracking of session usage leads to billing disputes and guest frustration.

Non-Systematic Billing

Collecting for multiple treatments or retail items is slow and prone to errors.

Health Safety Gaps

Missing past health data leads to risky treatment selections for sensitive guests.

Cost Efficiency

How Converiqo Saves Your Spa Money

Measurable impacts on your center's bottom line and operational bandwidth.

AI Spa Concierge

Handle inquiries and bookings 24/7 without hiring extra front-desk staff. Save ₹6L+ annually.

Slot Utilization

Increase room and therapist utilization by 35% through smart slot filling and no-show alerts.

Automated Billing

Quick digital checkout and automated product upsells improve average transaction value by 20%.

Core modules

Everything Your Wellness Hub Needs, Automated

Seamless workflows designed to connect owners, therapists, and guests.

Support Automation

Smart Support for Guest Queries

1

Guests get instant answers to "Is the sauna open?" and "What oils do you use?".

2

AI handles 80% of routine wellness queries across WhatsApp and Web.

3

Reduce phone call load by up to 70% within the first month.

4

Never lose a lead: Instant qualification and spa-tour bookings 24/7.

5

Update wellness packages once; it reflects across all guest channels instantly.

6

Professional, calming tone for guest support across all digital touchpoints.

Admissions Flow

Convert Intake into Spa Bookings

1

Capture leads from social ads and guest referrals directly into a unified dashboard.

2

Automation screens for desired treatment type and preferred therapist immediately.

3

Automated booking for spa slots with instant confirmation and prep instructions.

4

Nurture past guests with seasonal wellness tips and ritual offers.

5

Secure treatment deposits via integrated payment links on WhatsApp.

6

Zero manual data entry from inquiry to room assignment for your admin staff.

Operations Flow

Streamline Room & Therapist Ops

1

Therapists mark room prep; guests get "Your Sanctuary is Ready" alerts via WhatsApp.

2

Automated room turnover tracking based on session finish times.

3

Record guest preference and medical screening directly onto the digital profile.

4

Push after-care rituals and product recommendations automatically after sessions.

5

Identify "missed wellness" guests via automated renewal tracking alerts.

6

Recover 70% of manager bandwidth for pure guest hospitality focus.

Brand Engagement

Elite Guest Experience & Trust

1

Guests access history, points, and digital receipts via a professional bot.

2

Proactive updates about service milestones and membership perks build trust.

3

Ticketing system for guest concerns ensures every issue is tracked to resolution.

4

Automated feedback pulses after every session to monitor service quality.

5

Modern, secure way for guests to interact with your brand on their terms.

6

Integrated loyalty programs that reward regular visits automatically.

Stakeholder outcomes

Everyone Wins with Converiqo

Ecosystem benefits for every role in your wellness business.

Spa Owners

  • Grow your brand with a high-tech, premium identity that guests value.
  • Eliminate booking leakage and manual coordination across branches.
  • Scale your franchise with standardized automated ops and quality controls.

Wellness Managers

  • Manage therapist rosters and room availability without spreadsheet headaches.
  • Ensure 100% adherence to luxury service standards and environment logs.
  • Real-time insights to identify high-performing and at-risk staff.

Therapists & Artists

  • Access guest preferences and contra-indications in seconds on your phone.
  • Focus purely on therapy while AI handles repetitive guest questions.
  • Clear daily schedule and checklist ensure no care step is missed.

Guests

  • Total peace of mind with real-time room alerts and pickup notifications.
  • Self-service access to records and care rituals 24/7 on WhatsApp.
  • Modern way to pay and interact with the sanctuary professionally.

Concierge Teams

  • Stop managing bookings on chaotic registers and messy notes.
  • Automate boring session reminders and instant receipting.
  • Handle complex guest requests through an organized ticketing system.

Franchise Groups

  • Centralized control over center performance and brand standards.
  • Automated calculation of branch-wise metrics and royalty audits.
  • Better data transparency to scale high-performing locations confidently.
Deployment fit

Capabilities for Every Wellness Brand

Scalable deployment options for any size of spa or resort.

Independent Day Spas

Professional-grade automation for solo boutiques to scale their brand.

Wellness Resorts

Coordinate multiple rooms, therapists, and stay activities with integrated workflows.

Med-Spas

Manage clinical treatments and follow-up sequences with medical-grade oversight.

Hotel Spas

Integrate room service and stay bookings into one seamless guest journey.

Franchise Chains

Standardize brand voice and service standards across hundreds of locations.

Luxury Health Clubs

Merge gym activities and spa bookings into one unified membership journey.

Proof of impact

Leaders on measurable change

₹6L+

Annual Admin Savings

45%

Room Utilization

99%

Guest Satisfaction

3.8x

Member Referral Rate

Bookings are now handled automatically, and our guests love the professional touch on WhatsApp. It has reclaimed hours of our team's time and significantly boosted our spa's reputation.
R

Reena D'Souza

Owner, Serenity Wellness Spas

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Many spas struggle with long waits, silent dissatisfaction, and inconsistent therapist behaviour. Converiqo.ai brings structure, visibility, and calm to every guest journey.

Converiqo.ai runs each spa on the same digital service flow, so reception, therapy, and closure feel equally calm, professional, and reliable in every branch.

Converiqo.ai surfaces delays, unresolved issues, and low-scoring visits as they happen, helping spa managers intervene quickly and protect the brand's premium promise.

Converiqo.ai coordinates tasks, handovers, and follow-ups, reducing miscommunication so therapists focus on care while front-desk stays organised and stress-free.

Converiqo.ai links visit history, feedback, and package usage, helping teams spot loyal guests, personalise experiences, and design retention journeys that feel thoughtful.

With Converiqo.ai, guests can confirm visits, share preferences, and raise small requests digitally, easing reception pressure and making waiting time feel more controlled.

Converiqo.ai surveys capture post-session feedback on ambience, therapist skill, privacy, and hygiene, turning quiet opinions into clear patterns spa leaders can act on.

The Converiqo.ai business panel highlights CX scores, recurring issues, and outlet trends in one view, helping spa leaders see where to coach, invest, or redesign flows.

Lead enrichment in Converiqo.ai tags intent and history, helping teams prioritise guests likely to buy memberships, wellness plans, or higher-value therapy bundles.

Converiqo.ai unifies self-service, surveys, dashboards, and lead flows into one calm CX stack, letting spa chains scale without operational clutter or tool chaos.

Ready to Upgrade Your Wellness Sanctuary?

Join 300+ luxury spas scaling with Converiqo.AI.