Skill Development & Vocational Centers

Agentic AI for Admissions, Training & Placement

Converiqo unifies mobilisation, academic, support, and placement teams so every learner moves from enquiry to employment with clarity.

37% faster lead-to-enrolment decisions
2.8x quicker document & assessment verification
45% boost in placement coordination turnaround

Pressure points

Challenges Skill Development Centers Must Solve

Automation keeps enquiries, batches, compliance, and placements predictable across every center.

Mobilization & Enquiry Spikes

Outreach drives and government mandates generate thousands of leads at once, overwhelming counsellors and delaying responses.

Batch & Timetable Complexity

Multi-trade centers juggle rolling admissions, shifting trainers, and limited labs, creating clashes and underutilized seats.

Compliance & Documentation Gaps

NSDC, CSR and skill-mission paperwork lives in email trails, making audits, reimbursements, and stipend releases painful.

Learner Support Overload

Queries about attendance, assessments, certifications, and allowances hit every channel, stretching coordinators thin.

Trainer & Curriculum Updates

New modules, assessments, and industry inputs struggle to reach every trainer and center on time.

Placement & Employer Follow-Ups

Tracking interview readiness, offer letters, and alumni success across employers needs more than shared spreadsheets.

How Converiqo Runs Skill Development Operations

Agentic workflows bring mobilisation, academics, compliance, and placement teams together so admissions, training, and jobs stay in sync.

Integrated Growth & Counselling Desk

Capture and qualify every enquiry, guide learners to the right trade, and orchestrate admissions across center networks.

Learner Self-Service Studio

Provide trainees and parents a 24/7 portal for courses, schedules, attendance, assessments, and placement milestones.

Support & Compliance Command Center

Centralize trainer, facility, stipend, and platform issues with routing, SLAs, and scheme-ready evidence.

Skill Intelligence & Placement Radar

Fuse attendance, assessment, and employer feedback to predict outcomes and trigger timely interventions.

Core module

Admissions & Counselling Engine

Mobilisation funnels, counselling cadences, and scheme-linked admissions run from one intelligent playbook.

Automation Flow

Sales / Lead Engine – Counselling & Batch Pipelines

1

Capture enquiries from mobilization drives, job fairs, call centers, web, WhatsApp, and referrals with course, scheme, and location tags.

2

Score prospects by eligibility, skill interest, funding option, and readiness so counsellors prioritise the right conversations.

3

Book counselling slots, send reminders, and share program packs automatically for IT, vocational, and soft-skill tracks.

4

Track every learner from enquiry → counselling → documents → enrolment with SLA alerts and collaboration tasks.

5

Auto-flag stagnant leads, batch underfills, and regions needing fresh outreach.

6

Trigger nurture sequences for deferred or dropout leads with scholarships, new cohorts, or placement success stories.

Automation Flow

Customer Self-Service – Students, Parents & Sponsors

1

Give learners instant access to course outlines, duration, prerequisites, fees, and scheme benefits via chat or portal.

2

Allow students to manage counselling slots, upload documents, and track application status without visiting centers repeatedly.

3

Publish dynamic timetables, trainer info, project briefs, and study resources synced from the LMS.

4

Expose attendance and assessment dashboards so learners understand risk of dropout or stipend loss.

5

Provide parents and CSR partners transparent updates on progress, certification, and placement milestones.

6

Serve invoices, receipts, and allowance notifications automatically to reduce finance escalations.

Automation Flow

Ticketing System – Trainers, Facilities & Platforms

1

Convert trainer substitutions, lab outages, hostel issues, and stipend delays into tickets with clear ownership.

2

Route academic questions to faculty leads, LMS glitches to tech support, and stipend escalations to finance/compliance.

3

Capture evidence (photos, docs, call notes) against each ticket for audits and scheme reporting.

4

Provide escalation ladders for high-priority cases such as harassment complaints or government inspections.

5

Auto-close FAQs with knowledge snippets while surfacing complex cases to center heads.

6

Collect satisfaction signals after every ticket to monitor learner trust and center performance.

Automation Flow

Knowledge Management – Curriculum, Schemes & Placement Playbooks

1

Centralise curriculum guides, trainer SOPs, safety norms, and assessment rubrics with version control.

2

Maintain scheme documentation (NSDC, CSR, PMKVY, state missions) with eligibility rules and report templates.

3

Store counselling scripts, objection handlers, and finance explainer decks for quick reuse.

4

Publish employer briefs, interview tips, and placement partner requirements so students arrive prepared.

5

Surface contextual articles inside counsellor and support workflows to ensure consistent answers.

6

Track content usage, feedback, and gaps to continuously enrich the institutional knowledge base.

Automation Flow

Marketing Module – Mobilization & Placement Journeys

1

Automate SMS/WhatsApp/email campaigns for mobilization drives, scholarship windows, and government scheme awareness.

2

Segment outreach by course, geography, demographic, and funding source for higher conversion.

3

Send reminders for assessment dates, certification exams, and placement interviews.

4

Reactivate dormant learners with advanced courses, bridge programs, or upskilling pathways.

5

Share success stories, salary snapshots, and alumni testimonials to inspire new batches.

6

Feed campaign performance back into mobilization teams to focus spend where interest is strongest.

Automation Flow

Workflow Automation – Admissions to Placement

1

Standardise admissions, document verification, and scheme mapping with automated approvals.

2

Automate batch creation, trainer allocation, and timetable updates across centers and trades.

3

Trigger attendance, assignment, and assessment workflows tied to learner risk alerts.

4

Connect certification, stipend, and MIS reporting steps with evidence capture for audits.

5

Coordinate placement drives, employer MoUs, interview tracking, and joining confirmations with reusable templates.

6

Map every workflow to dashboards so leaders see intake health, completion, and placement velocity in real time.

Automation Flow

Feedback / VoC – Learners, Trainers & Employers

1

Launch surveys after counselling, mid-course, certification, and placement to capture learner sentiment.

2

Gauge trainer satisfaction on infrastructure, curriculum, and support to improve retention.

3

Collect employer feedback on hires, skill gaps, and soft-skill readiness for curriculum updates.

4

Link NPS/CSAT to batches, centers, and schemes to prioritise interventions.

5

Convert promoters into testimonials, referrals, and mentor loops automatically.

6

Pipe detractor insights into ticketing and workflow backlogs for rapid fixes.

Stakeholder outcomes

Benefits Across Skill Development Teams

Revenue, product, academic, and support teams share one automation foundation and one source of truth.

Founders & Skill Mission Leads

  • Command-center visibility into leads, batches, attendance, outcomes, and scheme compliance.
  • Audit-ready trails for NSDC/SSC, CSR sponsors, and government inspections.
  • Faster scaling to new trades or regions with reusable workflows and playbooks.

Counsellors & Mobilization Teams

  • Prioritised lead queues, scripts, and next-best actions in one workspace.
  • Automated reminders ensure no enquiry or document request slips.
  • Integrated view of learner history, scheme eligibility, and counselling notes.

Academic Operations & Trainers

  • Timetable, roster, and resource updates sync instantly across centers.
  • Attendance and assessment alerts spotlight at-risk learners early.
  • Access to up-to-date curricula, SOPs, and safety protocols.

Support, Finance & Compliance

  • Ticketing plus workflow automation reduces manual chasing.
  • Scheme documentation, stipend tracking, and MIS exports stay accurate.
  • Dashboards reveal bottlenecks before audits or partner reviews.

Placement & Employer Relations

  • Structured pipelines for drives, interviews, offers, and joining confirmations.
  • Employer intelligence and feedback stored centrally for future cohorts.
  • Automated alumni and referral programs extend the talent network.

Learners & Parents

  • Transparent updates on admissions, coursework, assessments, and jobs.
  • Faster responses to support queries around stipends, devices, or travel.
  • Confidence that training leads to tangible certifications and opportunities.

Deployment fit

Capabilities for Diverse Skill Ecosystems

From NSDC missions and CSR academies to private bootcamps and apprenticeship hubs.

NSDC & SSC Training Partners

Manage multi-center government-linked programs with compliance guardrails.

Corporate & CSR Skill Academies

Deliver white-labeled training for employers with transparent reporting.

Apprenticeship & ITI Extensions

Coordinate vocational labs, industry mentors, and hybrid cohorts.

Bootcamps & Employability Programs

Blend online/offline delivery with placement-backed workflows.

University & Polytechnic Skill Hubs

Layer AI workflows over existing ERPs and LMS stacks.

Online + Hybrid Skill Platforms

Run digital cohorts, assessments, and placement support at scale.

Proof of impact

Skill Networks See Real Momentum

Digital cohorts stay full and supported with Converiqo

31%

Improvement in enquiry-to-admission conversion

46%

Reduction in attendance/compliance escalations

2.7x

Faster turnaround on support + placement tickets

+28 pts

Increase in learner/parent satisfaction

Customer voice

Converiqo unified our mobilization, training, and placement cells. Counsellors never miss a lead, trainers get real-time updates, and placement partners finally trust our data. Completion and job outcomes have never been clearer.

Rashmi Kulkarni, COO, Aspire Skill Network

Need-to-know

Frequently Asked Questions

Answers for skill mission leaders, center heads, and placement teams.

How can agentic AI improve skill development center operations?

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Agentic AI automates enquiries, organizes batch scheduling, and streamlines communication with students. It helps centers manage large-scale admissions while improving clarity around courses, certifications, and upskilling pathways.

What challenges do skill development centers face operationally?

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They often struggle with enquiry overload, batch allocation, scheduling conflicts, and repeated student queries. Automation centralizes these workflows, reducing confusion for both staff and students across multiple vocational programs.

Can automation improve admissions and course enrolment rates?

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Yes. Automation categorizes leads, manages counselor follow-ups, and sends reminders. It improves enrolment consistency across IT courses, vocational programs, soft-skill training, and government-funded skill initiatives.

How does AI enhance communication with students and trainees?

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AI shares updates on schedules, assignments, assessments, and attendance. It reduces back-and-forth queries and ensures learners stay informed throughout their training and placement journey.

Which KPIs should centers track using automation tools?

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Key KPIs include lead conversion, attendance rate, assignment completion, ticket resolution, satisfaction scores, and placement readiness. Platforms like Converiqo help centers track and optimize these performance indicators.

How does Converiqo’s Lead Engine improve student enrolment?

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Converiqo’s Lead Engine captures enquiries for technical, vocational, and soft-skill programs. It qualifies interest levels and routes leads to counselors, enabling faster conversions and more predictable batch filling.

How does Converiqo’s CSSE support student self-service needs?

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Converiqo’s Customer Self-Service allows students to view course details, schedules, FAQs, fees, and project requirements anytime. It reduces administrative workload and improves transparency across learning pathways.

Why should centers use Converiqo’s Ticketing System?

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Converiqo’s Ticketing System manages issues related to trainers, assignments, scheduling, or platform access. It ensures faster resolution and supports a smoother learning experience for students.

How does Converiqo’s marketing module enhance learner engagement?

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Converiqo’s Marketing Module automates placement drives, assessment reminders, reactivation flows, and skill campaigns. It helps centers boost engagement and maintain communication across both short-term and long-term programs.

How do Converiqo’s workflows and feedback improve training outcomes?

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Workflow Automation standardizes academic and operational processes, while Converiqo’s Feedback Module gathers student insights. Combined with Knowledge Management, centers refine course quality and improve learner success rates.

Skill development excellence

Ready to Run Admissions-to-Placement on One Stack?

Plug Converiqo into your skill stack to unify mobilisation, admissions, training, support, and placements without rebuilding your CRM, LMS, or MIS tools.