Orchestrate Your

SaaS Lifecycle with

Agentic AI automates lead capture, trial-to-paid workflows, support routing, and feedback loops. It helps SaaS companies manage high inbound volume, multiple customer segments, and lifecycle journeys while reducing manual work and improving activation, retention, and expansion outcomes.

SaaS teams struggle with leaky funnels, slow trial follow-up, scattered support channels, inconsistent knowledge sharing, and manual campaign operations. Automation centralizes these flows, aligning sales, success, and support teams around a single, measurable customer journey.

Yes. Automation connects marketing, sales, onboarding, and support data into one view. Teams can see where users drop off, which accounts need attention, and how different segments behave making lifecycle management more proactive instead of reactive.

AI-backed workflows qualify leads based on company size, use case, product interest, and buying stage. High-intent prospects are routed to sales, while others get nurtured via automation ensuring faster responses without overwhelming the sales team.

Key SaaS KPIs include MQL-to-SQL conversion, trial-to-paid rate, time-to-first-value, ticket resolution time, customer satisfaction, churn rate, and NRR. Tracking these in an automated system helps teams prioritize revenue-impacting improvements instead of guessing.

Converiqo Sales / Lead Engine captures leads from websites, demos, product sign-ups, and campaigns. It scores and tags them by intent and ICP fit, then routes them to the right owner improving speed to first touch and increasing close rates.

Customer Self-Service lets users access FAQs, product guides, onboarding checklists, and status updates without waiting for an agent. This lowers support load, improves self-resolution rates, and gives users a smoother experience during onboarding and day-to-day usage.

The Ticketing System structures all incoming issues, while Knowledge Management stores playbooks, product answers, and resolution paths. Together, they reduce repeated effort, improve consistency of responses, and help both new and experienced agents handle complex scenarios faster.

Marketing Automation runs nurture sequences, feature adoption campaigns, upsell flows, and win-back programs. Workflow Automation connects these campaigns with sign-ups, usage signals, and support triggers ensuring timely, relevant communication across the entire customer lifecycle.

The Contact Center Module centralizes multichannel interactions, while Feedback / Survey tools collect user sentiment across onboarding, support, and renewals. This combination helps SaaS teams refine product messaging, prioritize roadmap items, and improve customer success outcomes.