Fine Dining · Casual Dining · Multi-Outlet Chains · Buffet Restaurants

Transform Your Restaurant with
AI That Saves

Cut operational costs by up to 30%, boost guest satisfaction by 90%, and automate reservations, feedback, and HR while keeping your existing POS intact.

Up

to ₹20L Annual Savings

90%

Guest Satisfaction

SOP

Compliance

What is AI automation for restaurants?

Agentic AI workflows for dining businesses covering reservations, employee self-service, guest feedback, billing reconciliation, and ticketing systems.

How does Converiqo help?

Streamlines restaurant operations with automated booking handling, ESS workflows, guest engagement, payout reconciliation, and maintenance ticketing.

What are the benefits?

Up to 30% reduction in admin tasks, 90% guest satisfaction, 95% billing accuracy, and 24/7 automated support for restaurant operations.

Deployment Scope

How Converiqo is Used in Restaurants

Discover how dining brands leverage Converiqo AI for streamlined operations and enhanced guest engagement.

Reservation & Lead Mgmt

Restaurants use Converiqo for automated table bookings, group event inquiries, and party planning workflows across WhatsApp and web.

  • Automated booking and waitlist management
  • Group inquiry and banquet lead tracking
  • Reservation status and reminder alerts

Employee Self-Service

Chefs and captains access automated ESS portals for shift management, payroll queries, training and SOP updates, and performance tracking.

  • Shift swap and leave approval workflows
  • Real-time payroll and incentive tracking
  • SOP and recipe knowledge base access

Guest Communication

Automated guest engagement through WhatsApp and SMS for feedback capture, table-ready alerts, and loyalty reward notifications.

  • Automated feedback and review capture
  • Table-ready and queue status alerts
  • Loyalty and promotional push alerts

Finance & Billing Ops

Automated daily sales reconciliation, commission tracking for aggregators, and financial reporting with integrated POS support.

  • Automated daily cash/digital reconciliation
  • Aggregator payout auditing
  • Financial performance analytics
Unified Advantage

Why Restaurants Choose a Unified BOT Platform

Leading hospitality brands select Converiqo for comprehensive automation that enhances dining operations and guest loyalty.

Unified Dining Ecosystem

One integrated platform connects front-of-house, kitchen, finance, and guest service, eliminating data silos in restaurant management.

Complete dining automation

FSSAI & Data Compliance

Built-in compliance with food safety documentation, data protection regulations, and operational audit logs for secure service.

Compliance-ready automation

Stakeholder Engagement

Enhanced communication with guests, staff, and vendors through personalized, automated interactions that build long-term loyalty.

90% guest satisfaction

Operational Efficiency

Streamline restaurant tasks with automated workflows, reducing manual effort by up to 30% while improving response times.

30% operational efficiency

Service Excellence

Support high-quality service with automated table turn tracking, guest preference alerts, and personalized learning insights for staff.

Enhanced service ratings

Future-Ready Technology

AI-powered automation prepares restaurants for the future with predictive analytics, personalized marketing, and scalable digital ops.

Future-proof dining
Common problems

Real Problems Restaurants Face Every Day

See if any of these challenges sound familiar. Our AI bot solves all of them.

Overwhelmed Staff Answering Same Questions

Your team wastes 3-4 hours daily answering "Do you have a table?", "Is there parking?" or "Whats the menu?". This time should be spent on service.

Lost Banquet Leads Due to Slow Response

Corporate clients contact 5 venues. Delayed responses mean losing ₹2-5 lakhs in event revenue to competitors who reply faster.

High Admin Costs Eating Your Profits

Hiring multiple staff for reservations, feedback coordination, and HR costs ₹10-15 lakhs annually. This money is better spent on ingredients and decor.

Billing & Payout Reconciliation Delays

Manual matching of digital payments and aggregator payouts results in 2-3% leakage and staff burnout during month-end.

Guests Missing Specials & Updates

Critical info about festivals or menu changes gets lost in social media, leading to low attendance and wasted marketing spend.

Managers Buried in Non-Service Tasks

Outlet managers spend 30% of their time on attendance, roster management, and maintenance follow-ups instead of guest engagement.

Cost Efficiency

How Converiqo Saves You Money & Time

Three powerful ways our AI bot transforms your restaurant operations and cuts costs.

One AI Bot Replaces 2-3 Admin Staff

Handle unlimited table inquiries, banquet leads, and guest feedback 24/7 without hiring more staff. Save ₹10-15 lakhs annually.

Instant Responses = More Bookings

Respond to booking inquiries within seconds, not hours. Convert 35% more leads by being the first restaurant to answer guest questions.

Automated Billing Audit Boosts Margins

Smart reconciliation and error detection increase billing accuracy by 95%, plugging leaks and reducing manual counting by 80%.

Core modules

Everything Your Restaurant Needs, Automated

From answering guest questions to managing table bookings and staff rosters, see how our AI handles it all.

Guest Interaction Flow

Smart AI That Answers Guest Questions

1

1. Guests get instant answers to "Is there a table for 4 today?" "What are the happy hours?" "Is the roof-top open?" across WhatsApp and Web.

2

2. Your AI bot handles 250+ guest queries daily, reducing phone calls and walk-in confusion by up to 70% during peak hours.

3

3. Reduce no-shows by 40%: AI automatically sends confirmation links and nudge reminders to guests 2 hours before their booking.

4

4. Never lose a banquet lead: Instant responses for group event queries mean clients book with you before even checking other venues.

5

5. One-time setup, lifetime consistency: Update your menu or special hours once and it reflects across all conversational channels instantly.

6

6. Guests love the speed: 90% satisfaction rate because they get table-ready alerts or menu info without waiting for a busy host.

Growth Flow

Convert More Events & Group Bookings

1

1. Capture every event inquiry automatically: Whether guests contact via WhatsApp or Web, no group booking lead ever falls through the cracks.

2

2. Respond in 30 seconds, not 3 hours: Instant replies mean you beat competitor restaurants and convert 45% more group inquiries.

3

3. Smart follow-ups that close deals: AI automatically reminds clients about menu selection, guest counts, and deposit links.

4

4. Save ₹5-8 lakhs on sales staff: One AI bot does the work of an event coordinator, handling unlimited inquiries and follow-ups.

5

5. Track conversion by channel: See which social platform brings the most corporate bookings and where leads drop off.

6

6. Zero data entry: All guest preferences, event dates, and deposit details automatically sync with your restaurant CRM or ERP.

Employee Flow

Free Your Managers by Automating HR & Admin

1

1. Staff apply for leave or shift swaps via chat in 30 seconds: No more chaotic rosters or manual trackers for outlet managers.

2

2. Save 5-6 hours weekly per manager: Automated attendance, roster generation, and tips tracking mean managers focus on hospitality.

3

3. Reduce HR workload by 60%: Service staff get instant answers to salary, incentives, and shift questions without disturbing the MD.

4

4. Cut admin costs by up to ₹4-6 lakhs annually: AI handles routine staff queries, letting you run with leaner management.

5

5. Happier staff = better service: Transparency in rosters and tips improves staff satisfaction and reduces high industry turnover.

6

6. Instant training access: New staff can check recipes, bar SOPs, or hygiene steps via chat, ensuring brand consistency.

Engagement Flow

Keep Guests Happy & Boost Reviews

1

1. Guests track everything instantly: Table status, loyalty points, digital receipts. All available 24/7 on their phone.

2

2. Reduce bad reviews by up to 80%: Proactive feedback capture at the table allows you to fix issues before the guest leaves.

3

3. Save ₹3-5 lakhs on feedback staff: AI handles routine surveys and review requests, reducing the need for manual follow-ups.

4

4. Faster issue resolution: Guests report hygiene or service issues via chat and get instant ticket tracking or manager apologies.

5

5. Build a premium reputation: 90% guest satisfaction because they feel heard and their preferences are remembered on every visit.

6

6. Crisis alerts in seconds: Send urgent updates (outlet closed, water issue, special celeb visit) to all active bookings instantly.

Stakeholder outcomes

Everyone Wins with Converiqo

See how our AI bot makes life easier for owners, managers, chefs, and guests.

Owners & MDs

  • Instant visibility into outlet sales, labor costs, and guest sentiment across the entire chain.
  • Automatic alerts when table turnover drops or customer complaints exceed the threshold.
  • Audit-ready records for financial transparency, food safety audits, and licensing.

Outlet & Floor Managers

  • Automated table rotation and waitlist management reduce peak-hour stress and increase revenue.
  • Self-service shift management eliminates the headache of manual roster planning and calling staff.
  • Unified feedback dashboards reveal service gaps and training needs in real-time.

Chefs & Kitchen Teams

  • Digital access to guest preferences and allergies prevents errors and reduces food waste.
  • Self-service HR frees up time for menu innovation and kitchen management instead of paperwork.
  • Instant alerts for equipment maintenance ensure kitchen operations never stop during rush moments.

Accounts & Finance Teams

  • Automated daily sales reconciliation and aggregator payout audits prevent revenue leakage.
  • Integrated billing flows reduce manual data entry and end-of-day discrepancy searches.
  • Clear audit trails for comps, discounts, and cancellations ensure financial control.

Service Staff & Captains

  • Mobile-first access to guest history and loyalty status enables personalized, high-tip service.
  • Instant communication with the kitchen and bar reduces redundant steps and service delays.
  • Clear visibility into rosters and incentives improves work-life balance and motivation.

Guests

  • Frictionless booking, transparent wait times, and instant feedback build trust and repeat visits.
  • Personalized birthday/anniversary surprises and loyalty rewards reached via their preferred channels.
  • Digital receipts and documented preferences ensure every visit meets their specific needs.
Deployment fit

Capabilities for every restaurant network

Configure once, scale across outlets.

Single-Outlet Fine Dining

Digitize reservations, VIP guest notes, and billing audits without replacing your existing POS.

Multi-Location Casual Chains

Standardize service scripts, feedback loops, and HR workflows across 20+ outlets instantly.

Banquet & Group Venues

Configure custom lead-to-booking journeys, deposit tracking, and automated event reminders.

Buffet & High-Volume Outlets

Manage large waitlists, automated table rotation, and group billing with minimal staff effort.

Franchise-Operated Networks

Roll out central governance, brand standards, and real-time performance audits across partners.

Themed & Specialty Dining

Configure custom knowledge bases for complex menus, beverage pairings, and experiential guest journeys.

Proof of impact

Leaders on measurable change

₹10-20L

Annual cost savings

30%

Reduction in admin workload

95%

Billing reconciliation accuracy

90%

Guest satisfaction rate

Using Converiqo, we increased our table turns by 25% and reduced our night-end reconciliation time from 3 hours to 15 minutes. Our Managers are now on the floor with guests instead of their desks. It's been a game-changer for our multi-city outlets.
S

Sanjay Puri

Director of Operations, Indigo Hospitality Group

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Casual dining chains face long waits, uneven service, and slow issue handling. Converiqo.ai fixes this with predictable, digital CX.

Converiqo.ai runs every outlet on the same digital playbook, so guests get consistent service even when teams or managers change.

By orchestrating tasks and alerts, Converiqo.ai cuts dead time between seating, serving, billing, and reset, lifting both turns and CSAT.

Real-time views from Converiqo.ai show queues, delays, and open issues so leaders coach outlets early and protect brand reputation.

Converiqo.ai captures and tracks every enquiry, flags high-value groups and events, and nudges teams to follow up before interest drops.

Guests raise requests and track status on self-service journeys, while Converiqo.ai routes work to staff so floors stay calm at rush hour.

Converiqo surveys trigger after visits and resolutions, turning scattered comments into outlet-wise insights leaders can act on quickly.

The business panel shows live CX scores, SLAs, and outlet trends in one place, so CX and ops teams finally work from the same reality.

Lead enrichment adds context and history to enquiries, helping restaurants focus on the guests most likely to book parties and events.

Yes. Converiqo.ai unifies self-service, surveys, dashboards, and lead flows so casual dining brands grow without adding tool chaos.

Ready to build the future of dining?

Join 300+ restaurant outlets that have eliminated operational friction with Converiqo.AI.