Scale Your Resort with
AI That Saves
Cut operational costs by up to 25%, boost guest engagement by 65%, and automate resort coordination and HR while keeping your existing PMS intact.
Up
to ₹45L Annual Savings
65%
Higher Engagement
35%
Faster Service
What is AI automation for resorts?
Agentic AI workflows for resort businesses covering guest itineraries, employee self-service, excursion docs, villa reconciliation, and ticketing systems.
How does Converiqo help?
Streamlines resort operations with automated inquiry handling, ESS workflows, guest engagement, payout reconciliation, and maintenance ticketing.
What are the benefits?
Up to 25% reduction in admin tasks, 65% guest engagement growth, 98% billing accuracy, and 24/7 automated support for resort operations.
How Converiqo is Used in Resorts
Discover how resort brands leverage Converiqo AI for streamlined operations and enhanced guest building.
Activity & Excursion Mgmt
Resorts use Converiqo for automated activity inquiries, digital itinerary planning, and guest follow-up workflows via WhatsApp.
- Automated inquiry and activity handlers
- Interactive excursion selection workflows
- Stay milestone and event alerts
Employee Self-Service
Butler and recreation staff access automated ESS portals for shift management, tip tracking, SOP access, and safety training.
- Real-time shift and roster management
- Instant tip and incentive visibility
- Service SOP and safety checklist logs
Guest Communication
Automated guest engagement through WhatsApp and SMS for feedback capture, stay updates, and post-checkout follow-ups.
- Automated post-stay feedback loops
- Stay detail and activity reminders
- Referral and seasonal promo alerts
Villa & Resource Ops
Automated ticket creation for maintenance issues and villa task status tracking with integrated staff support.
- Automated maintenance/Villa ticketing
- Task completion and SLA monitoring
- Multi-department status dashboards
Why Resorts Choose a Unified BOT Platform
Leading resort brands select Converiqo for comprehensive automation that enhances property performance and guest loyalty.
Unified Resort Ecosystem
One integrated platform connects concierges, butlers, recreation, and finance, eliminating data silos in resort management.
Safety & Data Compliance
Built-in support for safety documentation, data protection regulations, and operational audit logs for secure service.
Stakeholder Engagement
Enhanced communication with Guests, Staff, and Vendors through personalized, automated interactions that build a resort brand.
Operational Efficiency
Streamline resort tasks with automated workflows, reducing manual effort by up to 25% while improving guest response.
Service Excellence
Support premium service with automated feedback loops, butler performance tracking, and personalized guest learning.
Future-Ready Technology
AI-powered automation prepares resorts for the future with predictive analytics, personalized marketing, and scalable digital ops.
Real Problems Resorts Face Every Day
See if any of these challenges sound familiar. Our AI bot solves all of them.
WhatsApp Ringing During Activity Rush
Concierge teams waste 2-3 hours daily answering "What time is the trek?", "Can I see the spa menu?" or "Do you have buggies?". This distracts from key service.
Lost Destination Event Leads Due to Delay
Planners contact 5 resorts for a retreat. Delayed responses mean losing ₹10-50 lakhs in booking revenue to competitors who reply faster.
High Admin Costs Squeezing Your Margins
Hiring multiple staff for coordination, order entry, and HR costs ₹30-40 lakhs annually. This capital is better used for estate maintenance.
Cash & Vendor Reconciliation Headache
Manual matching of guest folios and vendor payouts results in 2-3% revenue leakage and daily staff frustration at closing time.
Guests Missing Milestone & Event Alerts
Critical info about excursion timings or dinner readiness gets lost, leading to guest complaints and wasted staff effort.
Managers Buried in Manual Paperwork
Your best managers spend 20% of their time on roster logs, safety checklists, and buggy counts instead of hosting VIPs.
How Converiqo Saves You Money & Time
Three powerful ways our AI bot transforms your resort operations and cuts costs.
One AI Bot Replaces 1-2 Admin Staff
Handle unlimited activity inquiries, order entries, and guest feedback 24/7 without hiring more desk staff. Save ₹30-40 lakhs annually.
Instant Responses = More Destination Events
Respond to retreat and wedding inquiries in seconds. Convert 40% more leads by being the first resort to provide a clear quote.
Automated Cash Audit Boosts Accuracy
Smart reconciliation and vendor tracking increase billing accuracy by 98%, plugging leakage and reducing administrative time by 70%.
Everything Your Resort Business Needs, Automated
From answering guest questions to managing activity details and staff shifts, see how our AI handles it all.
Smart AI That Answers Guest Questions
1. Guests get instant answers to "Is the pool open?" "Can I book a private dinner?" "What's your shuttle time to airport?" via WhatsApp.
2. Your AI bot handles 250+ guest queries daily, reducing lobby noise and phone calls by up to 60% during peak check-in rushes.
3. Boost repeat visits by 40%: AI automatically sends stay invites and "exclusive retreat" offers to guests who visited recently.
4. Never lose a destination lead: Instant responses for weddings or corporate retreats mean clients book with you before even googling others.
5. One-time setup, instant updates: Update your villa pricing or activity menu once and it reflects across all conversational channels instantly.
6. Guests love the speed: 85% satisfaction rate because they get plan-ready alerts or villa info without waiting on a busy host.
Convert More Events & Stays
1. Capture every activity inquiry automatically: Whether guests contact via WhatsApp or Web, no excursion lead ever falls through the cracks.
2. Respond in 30 seconds, not 3 hours: Instant replies mean you beat competitor resorts and convert 45% more destination inquiries.
3. Smart follow-ups that close deals: AI automatically reminds clients about villa selection, check-in approval, and payment links.
4. Save ₹15-20 lakhs on sales staff: One AI bot does the work of an activity coordinator, handling unlimited leads and follow-ups simultaneously.
5. Track stay engagement: See which event or channel brings the most room-nights and where guests drop off in the booking journey.
6. Zero data entry: All guest preferences, event types, and payment details automatically sync with your resort PMS or CRM.
Free Your Managers by Automating HR & Admin
1. Staff apply for shift swaps via chat in 30 seconds: No more chaotic rosters or manual trackers for property managers.
2. Save 4-6 hours weekly per manager: Automated attendance, tips tracking, and safety logs mean managers focus on guest quality.
3. Reduce HR workload by 60%: Resort staff get instant answers to salary, tips, and shift questions without disturbing the owners.
4. Cut admin costs by up to ₹8-12 lakhs annually: AI handles routine staff queries, letting you run with a leaner management team.
5. Happier crews = better retreats: Transparency in tips and rosters improves staff satisfaction and reduces high industry turnover.
6. Instant SOP access: Staff can check activity SOPs, safety checklists, or service steps via chat, ensuring 100% stay consistency.
Keep Guests Happy & Boost Referrals
1. Guests track everything instantly: Stay schedule, villa status, digital receipts. All available 24/7 on their phone.
2. Reduce bad reviews by up to 80%: Proactive feedback capture during stay allows you to fix issues before the guest leaves.
3. Save ₹5-8 lakhs on feedback staff: AI handles routine surveys and review requests, reducing the need for manual follow-ups.
4. Faster issue resolution: Guests report villa or quality issues via chat and get instant ticket tracking or manager apologies.
5. Build a premium reputation: 90% guest satisfaction because they feel remembered and their favorite activity is known.
6. Stay alerts in seconds: Send urgent updates (buggy change, excursion slot, holiday hours) to all active bookings instantly.
Everyone Wins with Converiqo
See how our AI bot makes life easier for owners, managers, staff, and guests.
Owners & Investors
- Instant visibility into property yield, labor costs, and guest sentiment across the entire chain.
- Automatic alerts when activity bookings drop or guest complaints exceed the threshold.
- Audit-ready records for financial transparency, food safety compliance, and licensing.
Property & Activity Managers
- Automated activity prioritization and coordination reduce peak-hour stress and increase throughput.
- Self-service shift management eliminates the headache of manual roster planning and calling staff.
- Unified feedback dashboards reveal service gaps and training needs in real-time.
Butlers & Recreation Staff
- Digital access to activity SOPs and prep checklists ensures consistency even during high-pressure rushes.
- Self-service HR frees up time for hosting and guest management instead of paperwork.
- Instant visibility into shift incentives and tips boosts motivation and work-life balance.
Accounts & Finance Teams
- Automated daily cash reconciliation and vendor auditing prevent revenue leakage.
- Integrated billing flows reduce manual data entry and end-of-day discrepancy searches.
- Clear audit trails for comps, discounts, and group bookings ensure financial control.
Logistics & Security Teams
- Mobile-first access to guest folios and villa preferences enables personalized, high-quality service.
- Instant communication with the desk and manager reduces redundant steps and safety delays.
- Clear visibility into rosters and incentives improves work-life balance and motivation.
Guests & Retreat Seekers
- Frictionless booking, transparent activity rules, and instant feedback build trust and repeat business.
- Personalized stay anniversary surprises and new villa alerts reached via their preferred channels.
- Digital receipts and documented preferences ensure every stay meets their specific expectations.
Capabilities for every resort network
Configure once, scale across properties.
Independent Luxury Retreats
Digitize stay inquiries, VIP guest notes, and billing audits without replacing your existing PMS.
Multi-Location Villa Chains
Standardize sales scripts, feedback loops, and HR workflows across 30+ properties instantly.
Beach & Island Hideaways
Configure custom guest journeys, weather-adjusted alerts, and automated stock reconciliation.
Mountain & Forest Lodges
Manage quick queues, automated activity rotation, and group billing with minimal staff effort.
Franchise-Operated Formats
Roll out central governance, brand standards, and real-time performance audits across partners.
Destination Wedding Clubs
Configure custom guest lists, property promo journeys, and experiential guest communication.
Leaders on measurable change
₹40-45L
Annual cost savings
25%
Reduction in admin workload
98%
Billing reconciliation accuracy
65%
Direct engagement conversion
“With Converiqo, we automated our activity inquiries and villa checks. We saw a 35% jump in ancillary revenue just because we started replying to excursion leads within 60 seconds. It's the best ROI we've seen in our resort portfolio.”
Rahul Batra
Founder, Royal Resort & Retreat Hubs
Frequently Asked Questions
Answers for leaders and ops heads.
Converiqo.ai uses agentic AI to automate repetitive activity inquiries, excursion documents, and routing of tasks between concierge and villas, freeing teams to focus on guest delight instead of paperwork.
Leaders get live insight into villa status, activity SLAs, and guest sentiment across the estate so managers can act early, not after losing a high-value holiday or destination wedding rush.
Workflows are standardised across villas with flexible local overrides for site-specific needs, giving management a unified view of staff performance, service quality, and revenue for every location.
Yes. Converiqo.ai connects butlers, activity leads, and engineers through shared workflows so everyone sees the same guest status and turnarounds happen faster.
AI aggregates shift rotations, tip distribution, and activity completion speed to surface burnout points, helping managers fix bottlenecks and design healthier work environments.
Staff submit shift swaps, track tips/payroll, and access SOPs without chasing owners, creating transparency and reducing friction in daily HR interactions.
Automated attendance logs, roster approvals, and exception alerts keep leaders informed so hygiene and operational discipline stays consistent and data-backed.
Buggy breakdowns and outdoor lighting issues convert into structured tickets routed to maintenance or IT queues so nothing is lost and downtime stays minimal.
Guest folios, digital payouts, and vendor costs live in one ledger for accounts and store teams, reducing manual tracking and revenue leakage.
A unified stack brings Employee Self Service, HR, ticketing, and payments under one AI layer so resorts gain control, lower overhead, and scale across the region effortlessly.
Ready to build the future of retreats?
Join 70+ luxury resorts that have eliminated operational friction with Converiqo.AI.