AMC • Facilities • Repairs

Run Property Operations
with AI That Handles

32% Faster SLAs

Automate AMC queries, service scheduling, technician allocation and client updates for reliable field service.

What is Maintenance AI?

A system that schedules jobs, tracks technicians, and updates clients automatically.

Does it manage AMCs?

Yes, it tracks contracts, schedules preventive visits, and triggers renewal alerts.

Is there an app?

Technicians get mobile job cards and clients get a self-service portal.

Deployment Scope

Built for Maintenance Models

Adaptable to your business type.

Enterprise Facility Management

Integrated orchestration for large-scale commercial complexes and mixed-use developments.

  • Dedicated on-site staff coordination with real-time duty logging.
  • Soft services management including cleaning, security, and landscaping sync.
  • Comprehensive compliance audit logs for medical and food-grade facilities.

AMC & Asset Lifecycle

Recurring maintenance workflows that protect asset uptime and extend machinery life.

  • Automated preventive maintenance scheduling based on manufacturer specs.
  • Contract renewal engines with integrated e-sign and digital payment loops.
  • Detailed asset history tracking with digital multi-media service logs.

On-Demand Home Services

High-speed dispatch for plumbing, electrical, and HVAC repairs in residential zones.

  • AI-prioritized dispatch for critical breakdowns and emergency reports.
  • Integrated digital payment collection via WhatsApp post-service.
  • Real-time technician ETA sharing and professional job card arrivals.

Construction & Fit-Out

Manage renovation projects and site punch-lists with structured construction workflows.

  • Job costing trackers that sync with material procurement and labor logs.
  • Phase-wise milestone tracking with client-facing progress photo galleries.
  • Automated punch-list generation post-inspection for rapid rework fixes.
Unified Advantage

Why Converiqo?

The OS for modern maintenance.

Integrated Ecosystem

One brain connecting field technicians, office operations, and end clients seamlessly.

Unified

Predictive Intelligence

Optimizes routes and schedules while predicting asset failures before they occur.

Smart

Reliability Platform

Ensures 100% of SLAs are met consistently through automated escalation engines.

Trust

Contactless Service

Digital job cards, photo-evidence, and e-signatures for a professional, touchless experience.

Experience

AMC Revenue Growth

Never miss a renewal with automated contract management and payment collection flows.

Revenue

Real-time Field Visibility

Know exactly where your team is and what stage every maintenance task is in, 24/7.

Ops
Common problems

Field Service Bottlenecks

Obstacles to efficient maintenance.

High Volume

Small repairs and emergencies create overwhelming ticket volumes.

Routing Chaos

Manual dispatch leads to long travel times and missed ETAs.

Unclear Scope

Vague requests cause wrong parts to be brought and repeat visits.

Missed SLAs

Urgent jobs slip through cracks without automated tracking.

Preventive Gaps

Missed preventive schedules lead to avoidable asset breakdowns.

Support Noise

Constant "where is the technician?" calls distract ops teams.

Cost Efficiency

Operational Efficiency

Reduce costs and improve uptime.

Faster Service

Dispatch technicians 2.6x faster with automated routing.

Better Quality

Digital checklists reduce repeat visits by 48%.

Revenue Growth

Automated AMC renewals protect recurring revenue.

Core modules

Maintenance Management Suite

End-to-end tools for field service.

Growth Flow

Service Lead & Sales

1

Capture enquiries from all channels.

2

Auto-qualify by urgency and type.

3

Instant calendar booking for visits.

4

AMC proposal generation.

5

Automated follow-ups for quotes.

6

Pipeline dashboards.

Service Flow

Client Portal

1

Book slots and check history.

2

Live technician ETA tracking.

3

Access invoices and AMC docs.

4

Self-scheduling options.

5

Automated notifications.

6

Online payments.

Support Flow

Smart Ticketing

1

Omni-channel ticket capture.

2

Auto-categorization (HVAC, Plumbing).

3

SLA rules and escalations.

4

Spare part requisition linking.

5

Audit trails and timelines.

6

Billing integration.

Field Flow

Field Service

1

Geo-aware dispatch & routing.

2

Mobile job cards with photos.

3

Time tracking and attendance.

4

Remote supervisor approvals.

5

Spare parts logging.

6

Digital customer sign-off.

Process Flow

Workflows

1

Approval flows for extra cost.

2

Recurring preventive schedules.

3

Vendor management steps.

4

Standard repair templates.

5

SLA breach alerts.

6

ERP/Accounting sync.

Stakeholder outcomes

Value for Every Maintenance Leader

Ecosystem-wide benefits that scale from local trades to regional facility giants.

Owners & Societies

  • Predictable asset uptime and extended equipment life through proactive checks.
  • 100% transparency into technician attendance, job costs, and site-wide safety.
  • Simplified renewal cycles for AMCs with integrated digital payment gateways.

Operations Managers

  • Real-time visibility into field technician progress without needed constant check-ins.
  • Significant reduction in "firefighting" through automated scheduling and priority logic.
  • Standardized data for performance reviews and client-facing compliance reports.

Field Technicians

  • Clear digital job cards with site access info, issue history, and required tools list.
  • Route-optimized manifesting that reduces travel stress and fuel costs significantly.
  • Easy mobile reporting for capturing photos, logging materials, and customer sign-offs.

Facility Clients

  • Dedicated portals to track bulk service status, download invoices, and view audit logs.
  • Automated escalation alerts if a critical repair exceeds the agreed-upon SLA window.
  • Total confidence in facility safety through proactive maintenance health certificates.

Finance & Accounts

  • Automated invoicing triggered immediately upon job completion for faster cash flow.
  • Precise tracking of spare parts consumption and technician-wise labor costs.
  • Elimination of manual reconciliation tasks through unified digital payment loops.

End Tenants & Residents

  • Instant booking and 24/7 self-service for common repairs via WhatsApp or App.
  • Transparent real-time updates on technician arrival and repair stage milestones.
  • Dependable, high-quality home service backed by professional digital job cards.
Deployment fit

Deployment Options

Scales with your operations.

Small Teams

Streamline scheduling and invoicing for specialized trades.

FM Companies

Manage multiple sites and contracts with complex SLAs.

Property Managers

Handle tenant requests and vendor coordination efficiently.

Equipment OEMs

Manage warranty services and authorized service partners.

Home Service Aggregators

Orchestrate gig-workers and quality control at scale.

Proof of impact

Leaders on measurable change

32%

Faster SLAs

2.6x

Faster Dispatch

-48%

Less Rework

+25%

Technician Utilization

Converiqo helped us reduce mean time to repair by giving technicians the right data on the first visit. Uptime improved and residents are happier.
A

Anita Rao

Head of Operations, GreenCharge Networks

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Agentic AI automates service enquires, organizes repair schedules and streamlines communication. It helps maintenance teams handle plumbing, electrical, HVAC and civil tasks while giving clients faster updates.

Businesses deal with service delays, unclear job status, technician coordination and repeated client queries. Automation centralizes information for better visibility.

Yes. Automation standardizes task assignment, sends reminders and logs technician updates, reducing idle time and improving SLA compliance.

AI shares real-time updates on technician arrival, job progress, and completion status, reducing frustration.

Resolution time, technician efficiency, repeat requests, job completion accuracy and satisfaction scores.

It captures enquiries, tags urgency, and prioritizes urgent breakdowns for faster conversion.

Clients can book services, check ETA, view FAQs and track status without calling support.

To manage complaints, tasks, and follow-ups with accountability and speed.

It assigns jobs, tracks routes, and logs completion details on mobile, boosting accuracy.

They standardize inspection steps, repair procedures and closure approvals, ensuring quality.

Scale your maintenance ops.

Unified tools for facilities and field service.