Agentic AI for Print Orders, Quotes & Production
Converiqo automates print orders, quotations, design approvals, and delivery timelines so printing presses handle high volumes, reduce revisions, and deliver consistent quality.
Pressure points
Key Challenges for Printing Presses & Print Shops
Automation brings structure to design-to-delivery processes and improves client communication.
Fragmented Print Job Enquiries
Leads arrive via websites, walk-ins, referrals, and social media, causing missed follow-ups and unclear job specifications.
Manual Design & Proof Coordination
Designers chase clients for artwork approvals, revisions, and feedback while production teams wait on final proofs.
Production & Delivery Delays
Printing presses juggle machine scheduling, quality checks, and logistics coordination with limited visibility and manual tracking.
Inconsistent Customer Communication
Clients repeat the same questions about quotes, timelines, or revisions, while internal coordination lacks structure.
Knowledge Base Locked in Files
Printing guidelines, templates, and SOPs live in PDFs or individual expertise, not accessible workflows.
Low Visibility into Job Profitability
Marketing spends on campaigns and referrals without a connected loop from enquiry to delivery and repeat business.
How Converiqo Transforms Printing Operations
Automation + AI synchronize every step from enquiry capture to production, delivery, and repeat business.
AI Sales Desk for Print Orders & Quotes
Capture, qualify, and quote every enquiry from websites, walk-ins, referrals, or campaigns with automated estimates and follow-ups.
Design Approval & Production Orchestration
Streamline artwork intake, proofing, revisions, and production workflows with clear communication and timeline tracking.
Customer Communication & Knowledge Hub
Arm estimators and operators with automated updates, FAQs, and customer portals so every enquiry and job is handled efficiently.
Core module
Modules Tailored for Printing Presses
Comprehensive automation for enquiry-to-delivery workflows that scale printing operations.
Automation Flow
Sales / Lead Engine
Capture enquiries from websites, walk-ins, referrals, social media, and partner networks automatically.
Auto-classify leads by print type: offset, digital, packaging, labels, brochures, banners, or custom jobs.
AI profiling enriches leads with job specifications, quantity requirements, timeline expectations, and budget ranges.
Automated follow-ups, quote generation, sample requests, and appointment scheduling based on lead priority.
Sales teams get instant lead allocation, performance dashboards, conversion tracking, and deal-stage nudges.
Integration with CRM and MIS systems ensures seamless handoff from enquiry to quote to order confirmation.
Automation Flow
Customer Self-Service
Customers check order status, download proofs, track delivery, and access billing information via WhatsApp, website widget, or email.
AI assistant answers common queries: "When will my order be ready?", "Can I change the artwork?", "What are your printing specifications?".
Automated responses for standard requests: quote updates, proof approvals, delivery tracking, payment reminders, and reprint policies.
Enable customers to upload artwork files, request revisions, submit approval confirmations, and raise support tickets through conversational interfaces.
Provide real-time information on job progress, quality standards, delivery options, and pricing updates.
Handle service requests—design consultations, rush orders, bulk discounts, delivery changes—with automatic ticket creation and SLA tracking.
Automation Flow
Ticketing System
Internal ticketing for design revisions, production delays, quality issues, and customer complaints with SLA tracking and escalation rules.
Customer service requests—proof corrections, delivery changes, billing disputes, quality concerns—automatically create tickets with priority assignment.
Automated routing ensures tickets reach the right team: design, production, quality control, or dispatch based on issue type and urgency.
Status tracking and notifications keep customers informed about resolution progress via WhatsApp, email, or SMS with real-time updates.
Integration with MIS and DTP systems ensures ticket resolution updates are reflected across all platforms and customer records.
Analytics dashboard shows ticket volume, resolution times, customer satisfaction scores, team performance metrics, and first-response rates.
Automation Flow
Knowledge Management
Centralize printing guidelines, material specifications, color standards, and quality checklists into a searchable knowledge base.
Auto-surface relevant templates, pricing guides, and SOPs during job intake, design review, and production stages.
Store client preferences, past job details, and approval workflows for faster repeat orders and consistent quality.
Provide operators and designers with contextual access to machine manuals, maintenance schedules, and troubleshooting guides.
Integrate with MIS and DTP systems to pull real-time data and update knowledge assets automatically.
Enable team collaboration with shared workspaces for design standards, client feedback, and process improvements.
Automation Flow
Feedback / Survey
Send satisfaction surveys after job completion, proof approval, and delivery to capture client feedback while the experience is fresh.
Collect ratings for design quality, production accuracy, delivery timeliness, and overall service to identify improvement areas.
Track client preferences for materials, finishes, and special requirements to enhance future job proposals.
Monitor quality metrics like color accuracy, finishing standards, and defect rates across different print types and machines.
Generate automated reports on client satisfaction trends, common complaints, and service recovery effectiveness.
Feed structured feedback data into quality improvement workflows and team performance evaluations.
Automation Flow
Workflow Automation
Automated enquiry-to-quote workflows: lead capture → job specification → estimate generation → approval → order confirmation.
Artwork and proofing workflows: file upload → design review → proof generation → client approval → production release.
Production workflows: job scheduling → machine assignment → operator instructions → quality checks → finishing and dispatch.
Integration with MIS, DTP, and ERP systems ensures seamless data flow and process automation across the printing value chain.
Customizable workflow builder allows printing presses to create firm-specific processes for unique business requirements and quality standards.
Real-time dashboards provide visibility into job pipelines, production bottlenecks, deadline tracking, and resource utilization.
Stakeholder outcomes
Benefits Across Printing Press Teams & Clients
Directors, counsellors, surgeons, and patients operate on one AI-powered playbook.
Printing Press Owners & Directors
- Real-time view of job pipelines, production efficiency, and profit margins across machines and teams.
- Predictable workflows reduce revision cycles and improve delivery reliability for repeat business.
- Data-backed decisions on equipment upgrades, staffing needs, and market expansion opportunities.
Sales & Estimation Teams
- Automated quote generation ensures no enquiry drops after initial contact and specification gathering.
- Track lead source profitability—websites, walk-ins, referrals, or bulk accounts.
- Standardized pricing and specification workflows for consistent quotes and better margins.
Design & Pre-Press Teams
- Unified workflow for artwork intake, proofing, and client approvals with clear deadlines.
- AI-guided checklists and knowledge base reduce revision cycles and improve quality.
- Automatic routing to specialists when complex designs or tight deadlines require additional support.
Production & Operators
- Automated job scheduling prevents machine downtime and optimizes production flow.
- Structured workflows ensure all specifications are clear before starting jobs.
- Real-time updates on job status and requirements reduce coordination overhead.
Customers & Clients
- 24/7 self-service for order tracking, proof approvals, and delivery updates.
- Clear communication on timelines, specifications, and quality standards builds trust.
- Faster response times and transparent processes lead to higher satisfaction and repeat business.
IT & Operations Teams
- API-first platform integrates with MIS, DTP, ERP, and existing printing software stacks.
- Role-based access and audit logs ensure data security and compliance.
- Configurable workflows reduce dependency on custom development and vendor changes.
Deployment fit
Capabilities for Every Printing Press Type
From single-site clinics to multi-city eye care networks.
Digital Printing Centers
Automate enquiry capture, quote generation, and job tracking for short-run digital printing operations.
Offset Printing Presses
Streamline large-volume offset jobs with automated plate making, proofing, and production scheduling.
Packaging & Label Printers
Manage complex packaging specifications, artwork approvals, and quality control for food, pharma, and retail clients.
Commercial Print Shops
Handle diverse print jobs from business cards to banners with unified workflows and customer portals.
Quick Print & Copy Centers
Convert walk-in enquiries to completed jobs with automated pricing, production, and delivery tracking.
Specialty Printing Units
Coordinate specialized processes like foil stamping, embossing, and custom finishes with clear workflows.
Proof of impact
Printing Press Owners on Measurable Operational Gains
Printing Presses Scale Faster on Converiqo
65%
Faster print order processing cycle
58%
Reduction in design revision cycles
42%
Increase in repeat order rate
4.7/5.0
Higher client satisfaction score
Customer voice
“Converiqo transformed our printing operations. Enquiries, quotes, design approvals, and production tracking now run on one unified workflow. We went from missed deadlines and constant revisions to predictable delivery schedules and happy clients.”
Rajesh Kumar, Owner, Metro Print Solutions
Need-to-know
Frequently Asked Questions
Answers for hospital directors, counsellors, operations, and contact center leaders.
How can agentic AI support printing press operations?
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Agentic AI automates client inquiries, organizes job requests, and improves coordination across design, production, and delivery teams. It helps printing presses manage revisions, approvals, timelines, and communication with consistent accuracy.
What challenges do printing presses face in daily workflows?
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They struggle with missed approvals, unclear job specifications, repeated follow-ups, quality disputes, and production delays. Automation reduces dependency on manual tracking and brings structure to design-to-delivery processes.
Can automation improve job management and production accuracy?
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Yes. Automation categorizes print jobs, tracks revision cycles, triggers reminders for approvals, and updates clients on progress. It ensures fewer errors and helps maintain predictable delivery timelines for bulk and custom print orders.
How does AI improve customer communication for printing clients?
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AI sends automated updates on proof approvals, revision requirements, printing progress, dispatch timelines, and delivery tracking. Clients receive timely, clear communication without constant calls or message follow-ups.
What KPIs should printing presses monitor using automation tools?
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Important KPIs include job turnaround time, revision frequency, proof approval speed, machine utilization, defect rate, customer satisfaction, and repeat order percentage. These metrics help optimize efficiency and operational quality.
How does Converiqo Lead Engine improve print job conversions?
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Converiqo Sales / Lead Engine captures enquiries for audio systems, LEDs, cameras, seat covers, and detailing. It tags interest levels and routes leads instantly—improving conversion for both walk-in and online customers.
How does Customer Self-Service improve print order transparency?
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Customer Self-Service allows clients to track order updates, upload files, review proofs, check policies, and raise questions anytime. It reduces store call load and enhances the shopping experience.
Why should printing presses use Converiqo Ticketing System?
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Converiqo Ticketing System manages installation delays, warranties, defects, or compatibility issues. It ensures structured tracking and faster resolution across sales, technicians, and support teams.
How does workflow automation streamline printing and approval processes?
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Workflow Automation standardizes proof approvals, revision handling, production sequencing, and dispatch workflows. It reduces delays, improves production accuracy, and ensures consistent communication between departments.
How do knowledge tools and feedback improve printing operations?
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Knowledge Management stores guidelines, templates, and SOPs, while Feedback / Survey captures customer opinions on service and quality. Together, they help printing presses refine processes, reduce errors, and consistently improve output quality.
Printing excellence
Ready to Automate Print Orders, Quotes & Production?
Plug Converiqo into your printing press to streamline enquiries, design approvals, production workflows, and delivery tracking.