Printing Presses · Commercial Print · Packaging · Digital Production

Scale Your
Print Operation with an

Automate print orders, quotations, design approvals, production scheduling, and delivery timelines so every job moves on one track—without replacing your existing MIS or shop-floor tools.

65%

faster quote-to-delivery

58%

fewer revision cycles

42%

more repeat orders

What is Press AI?

An agentic AI layer that connects your sales desk, pre-press, production floor, and dispatch so every print job moves on a single, traceable workflow instead of scattered WhatsApp chats and spreadsheets.

How does it fit into my shop?

Converiqo layers on top of your existing MIS, DTP tools, and machines. It captures enquiries, drives approvals, standardises checklists, and feeds status updates to teams and clients automatically.

What outcomes can I expect?

Faster quote-to-delivery cycles, fewer reprints and disputes, higher machine utilisation, and more repeat work from key accounts who finally see predictable turnaround times.

Deployment Scope

How Converiqo is Used in Printing Presses

Scalable across digital centres, offset presses, packaging units, and commercial print shops.

Digital Centers

High-mix, short-run digital print centres handling photo prints, marketing collateral, and on-demand work.

  • Instant short-run quote generation for walk-in and online customers.
  • Capture artwork, contact details, and delivery preferences in one unified job card.
  • Live job tracking from file receipt to finished output at the counter.

Offset Presses

High-volume offset units that need disciplined planning, makeready, and utilisation control.

  • Plan plate-making, make-ready, and long-run batches in one production schedule.
  • Track approvals, proofs, and CTP readiness before committing machine time.
  • Balance hot jobs against base-load work to protect SLAs and plate costs.

Packaging

Carton, label, and flexible packaging workflows with strict quality and compliance requirements.

  • Capture complex packaging specs including dielines, substrates, and finishing steps.
  • Link QC checklists and approvals to each stage of the packaging job.
  • Track brand approvals and regulatory sign-offs alongside production progress.

Commercial

General commercial print – books, flyers, POS, catalogues – across corporate and agency accounts.

  • Support mixed work types and recurring corporate programs in one console.
  • Offer branded ordering and artwork portals for regular B2B customers.
  • Unify sales, production, and accounts for reliable pricing and repeat orders.
Unified Advantage

Why Converiqo?

The operations OS built for commercial printing, packaging, and digital production floors.

Connected Floor

Syncs sales, pre-press, production, and dispatch so every job moves on one track instead of four disconnected tools.

Unified

Automation-First

Reduces manual chasing for proofs, approvals, and delivery confirmations with structured reminders and SLAs.

Efficient

Production-Grade

Handles complex specs, multi-part jobs, and high-volume batches without losing version control or quality checks.

Reliable

Configurable

Adapts to your existing MIS, DTP, and machine layout instead of forcing a rip-and-replace or rigid template.

Flexible

Insightful

Surfaces trends in reprint reasons, utilisation, and client behaviour with dashboards your team can act on.

Data-led

Client-Ready

Gives customers branded portals, professional notifications, and predictable SLAs that feel enterprise-grade.

Premium CX
Common problems

Real Problems Printing Presses Face Every Day

Frontline friction that slows delivery, burns margin, and frustrates clients—until you unify enquiry, production, and dispatch.

Enquiry Fragments

Leads from web, walk-ins, marketplaces, and email land in different inboxes. Ownership is unclear, follow-ups slip, and hot jobs go cold before anyone quotes.

Approval Lag

Waiting for client design approvals and signed proofs halts production planning. Jobs sit in limbo while the shop floor and dispatch teams have no visibility.

Production Blindspots

Limited real-time visibility into machine status, WIP, and job progress forces constant chasing. Bottlenecks and at-risk delivery dates surface too late.

Repetitive Queries

Staff waste hours answering "when will it be ready?", "is my proof approved?", and "where is my order?" instead of focusing on high-value tasks.

Knowledge Silos

SOPs, specs, and press profiles live in heads or scattered files. New hires and backup operators struggle, and errors spike when key people are away.

Margin Leaks

Poor tracking of job costs, rework, and profitability per client or product type makes it hard to price right and invest in the right capacity.

Cost Efficiency

How Converiqo Saves You Money & Time

Quantifiable impacts on throughput, rework, and repeat business with agentic automation.

Faster Quote-to-Delivery

Process orders 65% faster from first enquiry to final delivery by unifying enquiry capture, approvals, production, and dispatch in one workflow.

Fewer Revision Cycles

Reduce design revision rounds by 58% with clear briefs, versioned artwork, and structured proofing so clients approve faster and reprints drop.

More Repeat Business

Drive 42% more repeat orders from key accounts through predictable turnaround times, proactive updates, and professional self-service that builds trust.

Core modules

Print & Production Ops, Perfected

Modular automation for enquiries, production, quality, and dispatch.

Order Flow

Sales Desk

1

Capture enquiries from website, email, marketplaces, and walk-ins in a single queue.

2

Auto-classify jobs by print type (offset, digital, packaging) and urgency.

3

Use AI-assisted questioning to capture missing specs, quantities, and finishing needs.

4

Generate professional quotes with standardised rate cards and discount rules.

5

Allocate hot enquiries to sales reps with clear next steps and follow-up timers.

6

Sync accepted jobs into CRM and production planning without duplicate data entry.

Client Flow

Self-Service

1

Clients log in to see job status, proofs, invoices, and delivery history 24/7.

2

AI answers common questions on artwork formats, timelines, and payment terms.

3

Automated notifications for proof ready, approved, in production, and out for delivery.

4

Secure file upload, versioning, and comments for artwork revisions.

5

Real-time pricing checks for standard SKUs and repeat jobs.

6

Create tickets for special handling, complaints, or last-minute changes.

Issue Flow

Ticketing

1

Track quality issues, delays, and reprint requests by job, machine, and client.

2

Route tickets to pre-press, production, sales, or dispatch based on type.

3

Attach photos, PDFs, and notes for clear context during investigation.

4

Escalate high-priority jobs to leadership with SLA-based alerts.

5

Keep clients updated automatically as tickets move through resolution stages.

6

Analyze trends in defect rates, root causes, and resolution time.

Shop Floor Flow

Production Ops

1

Convert approved quotes into structured production jobs with all specs intact.

2

Track proofing, plate-making, printing, finishing, and packing in one workflow.

3

Schedule machines and operators based on capacity, skills, and deadlines.

4

Integrate with ERP/MIS for inventory usage, costing, and billing triggers.

5

Use a visual workflow builder to mirror your actual production process.

6

View live dashboards of WIP, bottlenecks, and at-risk delivery dates.

Delivery Flow

Dispatch & Logistics

1

Plan daily dispatch windows by route, vehicle, courier, or pickup slot.

2

Track consignments from gate-out to final delivery with status updates.

3

Capture proof of delivery, damages, and re-delivery requests in structured forms.

4

Send proactive ETA and delivered notifications to end clients.

5

Analyze on-time performance by route, partner, and client segment.

6

Feed delivery data back into CRM, finance, and customer success dashboards.

Insight Flow

Costing & Quality Intelligence

1

Maintain standardised costing templates for substrates, inks, plates, and finishing.

2

Compare estimated vs actual costs after each job to protect margins.

3

Segment jobs by profitability, client, and product type.

4

Aggregate reprint and complaint reasons into actionable root causes.

5

Highlight top performers and chronic issues across machines and teams.

6

Export insight packs for management reviews and continuous improvement.

Asset Flow

Knowledge Base

1

Centralise specs, press profiles, substrate guides, and finishing SOPs.

2

Auto-surface relevant templates and checklists inside workflows.

3

Store client brand guidelines and historical job references.

4

Keep operator manuals, safety protocols, and training content in one place.

5

Track acknowledgements for critical updates and compliance notices.

6

Provide a shared workspace so new team members ramp up faster.

Stakeholder outcomes

Wins for the Team

Value for owners, teams, and customers across the press.

Owners

  • Real-time visibility into enquiries, WIP, and dispatch across all lines of business.
  • Predictable delivery and fewer escalations from key accounts.
  • Data-backed decisions on pricing, investments, and capacity expansion.

Sales

  • No dropped leads from website, email, marketplaces, or walk-ins.
  • Fast, accurate quotes with clear margin visibility.
  • Structured follow-up flows that keep large deals moving.

Production

  • Scheduled machine uptime with fewer last-minute surprises.
  • Clear job specs, proofs, and approvals before print.
  • Less coordination noise between pre-press, press, and finishing.

Design & Pre-Press

  • Clean briefs and version history reduce back-and-forth with sales and clients.
  • Centralised asset and template library speeds up layout work.
  • Structured proofing and approval flows mean fewer last-minute redesigns.

Dispatch & Logistics

  • Consolidated dispatch plans across routes, vehicles, and courier partners.
  • Automatic alerts for ready-to-ship, delayed, or rescheduled jobs.
  • Accurate delivery promises improve relationships with key accounts.

Clients

  • 24/7 access to job status, proofs, and historical orders.
  • Transparent process with proactive notifications at every stage.
  • Fast, reliable service that feels enterprise-grade even for smaller runs.
Deployment fit

Capabilities for Every Print Format

Tailored automation for quick print, commercial offset, packaging, and multi-location operations.

Quick Print Shops

Automate walk-in and web enquiries, instant quotes, and job tracking so short-run work turns around fast without dropped jobs.

Commercial Offset

Manage complex jobs, multi-stage proofs, plate planning, and production schedules with full visibility from estimate to gate-out.

Label & Packaging

Stringent quality controls, specification management, and brand approval workflows for carton, label, and flexible packaging.

Digital Production Centers

High-mix, on-demand digital print with unified job queues, client portals, and delivery tracking across photo, collateral, and variable data.

Multi-Location Chains

Centralized control with local execution visibility, shared rate cards, and consistent client experience across every site.

Online Print Stores

Seamless integration with e-commerce and marketplaces so online orders flow straight into production and dispatch without re-keying.

Proof of impact

Leaders on measurable change

65%

Faster quote-to-delivery

58%

Fewer revision cycles

42%

More repeat orders

4.7/5

Client satisfaction

We went from missed deadlines and constant phone tag to predictable schedules and happy clients. Enquiries no longer slip through the cracks, and our production team finally has one place to see every job from quote to dispatch. It transformed our operation.
R

Rajesh Kumar

Owner, Metro Print Solutions

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Agentic AI automates client inquiries, organizes job requests, and improves coordination across design, production, and delivery teams. It captures enquiries from all channels, drives approval workflows, and keeps clients and internal teams updated so nothing gets lost and delivery stays predictable.

They struggle with missed approvals, unclear job specifications, repeated follow-ups, quality disputes, and production delays. Enquiries fragment across email, web, and walk-ins; proof approvals block the floor; and visibility into WIP and dispatch is limited. Automation reduces manual tracking and unifies the path from quote to delivery.

Yes. Automation categorizes print jobs, tracks revision cycles, triggers reminders for approvals, and updates clients on progress. It keeps specs, versions, and checklists in one place so production runs with fewer errors, less rework, and clearer accountability.

AI sends automated updates on proof readiness, approval status, production progress, and dispatch timelines. Clients get clear, timely information without repeatedly calling or emailing, and your team spends less time on status queries and more on high-value work.

Important KPIs include job turnaround time, revision frequency, proof approval speed, machine utilization, defect rate, on-time delivery, and customer satisfaction. Converiqo surfaces these in dashboards so you can spot bottlenecks, protect margins, and improve service over time.

The Lead Engine captures enquiries from website, email, marketplaces, and walk-ins in one queue, qualifies them by print type and urgency, and ensures fast, accurate quotes. It allocates hot leads to sales and syncs accepted jobs into production so no opportunity is dropped.

Customer Self-Service lets clients check job status, view proofs, upload artwork, and track delivery 24/7. They get instant answers to common questions on formats, timelines, and payment, and can raise tickets for special requests—reducing repetitive calls and giving your team more time for complex jobs.

The Ticketing System ensures every quality issue, delay, or complaint is logged, routed to the right team, and tracked to resolution. It protects your reputation, gives you analytics on defect and reprint causes, and keeps clients updated so trust stays high.

Workflow automation standardizes the path from enquiry to delivery—quote, approval, production, and dispatch—so every job follows the same process. It reduces coordination noise, keeps specs and instructions in one place, and gives the floor live visibility into WIP and at-risk dates.

Knowledge Management keeps your SOPs, press profiles, substrate guides, and machine manuals in one searchable place. Templates and checklists surface inside workflows, and new or backup operators can ramp up faster without depending on a single expert.

Ready to Optimize Your Print Production?

Join commercial printers and packaging units using Converiqo to unify sales, production, and dispatch on one agentic AI stack.