AI for Home Visit Bookings, Therapy Plans & Patient Support
Converiqo automates appointment enquiries, home-visit scheduling, treatment workflows, reminders and patient support so physiotherapy freelancers run a structured, predictable practice without extra staff.
Pressure points
Key Challenges for Physiotherapy Freelancers & Home-Visit Physios
Automation centralizes enquiries, schedules, treatment plans and communication into one simple layer.
Irregular Scheduling & Missed Follow-Ups
Independent physiotherapists manually manage slots, reschedules and follow-ups, leading to missed visits, gaps in care and revenue leakage.
Scattered Patient History & Treatment Plans
Assessments, exercise prescriptions and progress notes live in paper files and chats, making it hard to track improvement or standardize care.
Manual Reminders & Repetitive Queries
Patients keep messaging for session timings, home-exercise routines, precautions and payment links, therapists spend hours replying instead of treating.
Route Planning for Home Visits
Coordinating multiple home visits across neighbourhoods and time windows is a daily puzzle, increasing travel time and reducing effective session hours.
Unstructured Issues & Post-Session Concerns
Pain flare-ups, dissatisfaction, doubts about exercises and billing issues are handled in fragmented chats without clear tracking or resolution.
Limited View of Outcomes & Practice Health
Freelancers lack structured KPIs across adherence, recovery progress, satisfaction and repeat cycles, making it tough to grow as a serious practice.
How Converiqo Transforms Physio Freelancer Operations
Automation & AI synchronize every step from enquiry and assessment to home visits, follow-ups and discharge.
AI-Powered Lead & Appointment Engine
Capture and qualify therapy enquiries from referrals, clinics, websites and campaigns, then convert them into structured assessment and treatment bookings.
Patient Self-Service & Care Companion
Give patients a single interface to manage appointments, see exercise plans, upload reports and ask non-emergency questions without flooding your inbox.
Ticketing, Home-Visit Routing & Field Service
Standardize reschedules, complaints and home visits with ticket IDs, route-aware planning and real-time status tracking for on-site sessions.
Workflow Automation & Outcome Feedback
Automate assessment-to-discharge workflows, reminders and feedback so you improve both patient outcomes and practice stability over time.
Core module
Modules Tailored for Physiotherapy Freelancers
Automated lead capture, triage and appointment booking for physiotherapy freelancers.
Automation Flow
Sales / Lead Engine – Enquiries, Assessments & Therapy Bookings
Capture physiotherapy enquiries from referrals, clinics, hospitals, wellness partners, websites, social media and WhatsApp with automatic tagging by source and condition type.
Qualify leads by pain area, severity, chronicity, age group, mobility level, location, preferred time windows and urgency to prioritize high-risk or high-intent patients.
Offer guided triage flows that determine whether the first session should be an assessment-only visit, tele-consult or full treatment session.
Auto-suggest available slots across the week based on your calendar, travel radius and buffer time between home visits or online sessions.
Convert accepted slots into confirmed appointments with automated confirmations, pre-visit instructions and payment link options where applicable.
Track every lead across stages: new enquiry, contacted, assessment booked, active plan, on-hold and completed so no patient falls through the cracks.
Automation Flow
Customer Self-Service – Appointments, Exercises & Patient Support
Allow patients to view upcoming appointments, request reschedules, update address details and share access instructions for home visits via WhatsApp or web.
Provide always-on access to prescribed exercise routines, videos, recommended repetitions and safety notes so patients do not depend on remembering verbal instructions.
Enable patients to upload prescriptions, investigation reports, imaging, discharge summaries and progress videos into a single, structured record.
Offer a guided symptom check-in between sessions, capturing pain levels, mobility changes and adherence to home exercises to fine-tune the therapy plan.
Centralize FAQs on what to bring, when to stop exercising, red-flag symptoms, payment policies and cancellation rules to reduce repetitive questions.
Allow patients and caregivers to raise non-emergency clarifications which are routed as tickets with expected response windows instead of ad-hoc chats.
Automation Flow
Feedback / Survey – Clinical Progress & Experience Insights
Trigger feedback surveys after key milestones: first week, mid-plan review, discharge and after resuming therapy post a break.
Capture scores for pain reduction, functional improvement, ability to perform ADLs (activities of daily living), adherence to home exercises and overall satisfaction.
Track therapist behaviour, punctuality, clarity of explanation and perceived professionalism for each case.
Use simple NPS-style questions to identify promoters, neutrals and detractors across different patient segments and conditions.
Collect open-ended comments on exercise difficulty, session comfort, communication and suggestions for future care.
Feed insights back into assessment templates, exercise prescription patterns and patient education materials to strengthen outcomes and reputation.
Automation Flow
Ticketing & Field Service Management – Home Visits & Issues
Convert all patient concerns such as reschedule requests, pain flare-ups, dissatisfaction, clarification needs and billing questions into structured tickets with clear owners.
Assign home visits and follow-up checks to therapists based on proximity, expertise (neuro, ortho, sports, post-op, geriatrics) and availability.
Optimize daily travel routes for home visits to reduce commute time and increase effective treatment hours per day.
Track session start/end times, quick notes and exceptions (patient not available, unsafe environment, sudden deterioration) from mobile-friendly interfaces.
Escalate serious clinical red flags or unresolved issues to predefined clinical supervisors or referring doctors when required.
Provide patients and caregivers with real-time ticket and visit status so they know what is happening next and whom to expect at home.
Automation Flow
Workflow Automation – From Assessment to Discharge & Recall
Standardize assessment flows by condition type with prompts for history, red flags, baseline measurements and goal setting.
Automate creation of treatment plans with defined frequency, duration, reassessment checkpoints and exercise bundles.
Trigger reminders for upcoming sessions, exercise adherence check-ins and when patients miss scheduled visits.
Set rules to automatically follow up on patients who abruptly stop sessions, showing relapse risk and recall opportunities.
Generate simple progress summaries to share with patients, caregivers and referring doctors at agreed intervals.
Maintain a digital journey for each patient from first enquiry to discharge and follow-up so you can audit quality and refine protocols.
Stakeholder outcomes
Benefits Across Physios, Patients, Partners & Support Teams
Freelancers, small teams, referring doctors and families operate on one coherent therapy journey.
Physiotherapy Freelancers & Solo Practitioners
- Run your practice like a structured clinic without needing a full-time coordinator or receptionist.
- Spend more time delivering care and less on chasing confirmations, reschedules and payment follow-ups.
- Get visibility into active patients, plans, adherence and satisfaction so you can grow sustainably.
Small Physio Teams & Collaborating Therapists
- Coordinate home visits and shared patients across multiple therapists with clear ownership and schedules.
- Route condition-specific cases to the right therapist based on specialization and location.
- Standardize documentation so care does not depend on one individual’s memory.
Referring Doctors, Clinics & Wellness Partners
- Gain confidence that referred patients receive structured, trackable therapy and timely follow-ups.
- Receive simple outcome summaries and adherence indicators without chasing therapists.
- Strengthen referral relationships through transparent, evidence-backed rehab journeys.
Patients & Family Caregivers
- Know exactly when the therapist is arriving, what to expect in each session and how to do exercises safely.
- Access instructions, notes and progress updates anytime, without relying on memory or scattered chats.
- Raise concerns and get organized responses instead of feeling lost between sessions.
Operations & Coordination Support (When Present)
- Handle more therapists and patients with fewer manual calls and spreadsheets.
- See all appointments, routes, issues and escalations in one operational dashboard.
- Use alerts to act early on no-shows, repeated reschedules or dissatisfaction signals.
Finance & Billing (Independent or Shared Services)
- Link sessions completed to invoices, receipts and outstanding payments without manual reconciliation.
- Automate reminders for due payments, package renewals and follow-up consults.
- Reduce leakages from missed charges, forgotten revisits and untracked concessions.
Deployment fit
Capabilities for Every Physiotherapy Freelancer Setup
From solo home-visit physios to small collaborative practices.
Home-Visit Physiotherapy Freelancers
Automate end-to-end workflows for independent home-visit physios from enquiry and triage to daily route planning, sessions and feedback.
Micro & Small Physio Collaboratives
Support small groups of therapists who share patients or geographies with standardized documentation, routing and follow-up rules.
Clinic-Attached Freelance Physios
Connect freelance therapists working with clinics, hospitals or wellness centres into a single workflow layer while respecting current systems.
Tele-Physio & Hybrid Care Providers
Blend video sessions, digital exercise programs and selective home visits into one coherent patient journey with consistent reminders.
Corporate Wellness & Rehab Partnerships
Manage corporate rehab engagements with structured assessments, regular reporting, adherence tracking and recall programs.
Sports, Neuro & Specialized Physio Practices
Handle high-complexity cases with richer assessments, specialized exercise libraries, multi-therapist coordination and outcome monitoring.
Proof of impact
Physio Freelancers on Predictable, Patient-Friendly Workflows
Physiotherapy Practices Run Smoother on Converiqo
30–40%
Reduction in missed or late-cancelled sessions
2.5x
Faster response to new therapy enquiries
25%+
Improvement in follow-up adherence
15–20%
Increase in repeat / extended therapy cycles
Customer voice
“Converiqo helped me move from scattered WhatsApp chats to a structured physio practice. Patients now get reminders, exercise guidance and clear follow-ups while I focus on treatment instead of admin work.”
Dr. Aditi Mehta, Independent Home-Visit Physiotherapist
Need-to-know
Frequently Asked Questions
Answers for physiotherapy freelancers, home-visit physios and rehab partners.
How can agentic AI support physiotherapy freelancers?
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Agentic AI automates appointment inquiries, organizes home-visit schedules, and improves coordination between patients and therapists. It helps freelancers manage treatment plans, follow-ups, service reminders, and communication more efficiently.
What challenges do physiotherapists face while working independently?
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Freelancers struggle with irregular scheduling, missed follow-ups, unclear patient history, payment delays, repetitive queries, and coordination issues. Automation centralizes operations and reduces daily administrative load.
Can automation improve treatment planning and session scheduling?
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Yes. Automation assigns slots, sends reminders, tracks treatment progress, manages revisit cycles, and escalates delays. It ensures smoother continuity of care for patients with acute or long-term mobility issues.
How does AI enhance communication with physiotherapy patients?
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AI sends automated reminders about session timings, exercise routines, follow-up plans, progress updates, and ticket responses. Patients stay informed without needing constant manual communication.
Which KPIs should physiotherapists track using automation tools?
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Key KPIs include appointment adherence rate, treatment progress, patient response time, ticket resolution speed, satisfaction scores, and repeat therapy cycles. These metrics help freelancers improve clinical and service consistency.
How does Converiqo’s Lead Engine boost physiotherapy bookings?
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The Lead Engine captures inquiries from referrals, clinics, websites, and wellness campaigns. It tags condition type, pain severity, location, urgency, and treatment preference, helping freelancers convert more high-intent patients into active sessions.
How does Customer Self-Service support physiotherapy clients?
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Customer Self-Service allows patients to track appointments, review exercise instructions, upload medical details, check policies, and raise concerns anytime. It reduces repetitive questions and improves treatment transparency.
Why should physiotherapists use Converiqo’s Ticketing System?
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The Ticketing System handles issues like rescheduling, dissatisfaction, pain recurrence queries, billing concerns, or treatment clarification. It ensures organized communication and timely patient support.
How does Field Service Management improve home-visit physiotherapy workflows?
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Field Service Management assigns therapists based on proximity, expertise, and availability. It tracks travel, session progress, delays, and completion, ensuring reliable on-site treatment delivery.
How does workflow automation and feedback improve physiotherapy outcomes?
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Workflow Automation standardizes assessment steps, treatment follow-ups, escalation rules, and recovery tracking. Feedback insights highlight patient experience, therapist performance, and treatment effectiveness, helping freelancers refine service quality.
Physiotherapy practice
Ready to Automate Home Visit Bookings, Therapy Plans & Patient Support?
Plug Converiqo into your physiotherapy freelancer practice to streamline enquiries, appointments, home visits, treatment workflows, reminders and feedback without losing the personal touch patients value.