AI Agents for
Pharmacy Operations
Converiqo automates prescription processing, medication queries, and delivery coordination so pharmacies deliver exceptional care with zero errors.
72%
Faster Orders
85%
Less Manual Work
6.1x
Response Speed
What is AI for pharmacies?
Agentic AI workflows for pharmacies covering prescription processing, medication management, and patient communication.
How does Converiqo help?
Streamlines pharmacy operations with automated prescription processing, medication dispensing, and inventory coordination.
What are the benefits?
65% reduction in dispensing errors, 85% better medication adherence, and 90% patient satisfaction with 24/7 support.
Orchestrating the Medication Cycle
Discover how pharmacies leverage Converiqo AI for efficient medicine management and patient care excellence.
Prescription Processing
Automated prescription intake, verification, drug interaction checking, and dispensing coordination.
- Automated verification flows
- Drug interaction checks
- Insurance & billing sync
Medication Management
Automated patient medication profiles, refill reminders, dosage tracking, and personalized counseling.
- Refill reminders & tracking
- Dosage guidance automation
- Chronic condition profiles
Inventory & Stock
AI-powered inventory tracking, stock level monitoring, expiration management, and reordering.
- Real-time stock monitoring
- Expiry date alerts
- Automated reorder triggers
Patient Communication
Automated medicine education, health information delivery, and follow-up care coordination.
- WhatsApp order updates
- Medication education guides
- Self-serve availability checks
Why Chemists Choose Unified AI
Leading pharmacies select Converiqo for comprehensive automation that enhances medication safety and growth.
Integrated Pharmacy Management
One platform connects prescription processing, inventory, and patient communication across all branches.
Medication Safety
AI-powered drug interaction checking and dispensing verification significantly reduce clinical errors.
Adherence Excellence
Improved patient medication adherence through automated reminders and personalized counseling.
Operational Analytics
Comprehensive analytics with prescription tracking, inventory optimization, and sales trends.
Regulatory Compliance
Standardized documentation and audit trails for schedule drugs and prescription logs.
Scalable Pharmacy
Easily manage multi-location chains with a centralized AI backend that maintains high service levels.
Closing the Gaps in Pharmacy Ops
Address the operational friction that leads to errors and lost prescriptions.
Fragmented Communication
Patients reach out via WhatsApp, phone, and walk-ins causing delayed medicine checks and missed orders.
Manual Prescription Processing
Staff spend hours checking availability, verifying docs, and billing manually, slowing down fulfillment.
Patient Query Overload
Repeated questions about medicine stock, pricing, and order status consume valuable pharmacist time.
Inventory & Expiry Challenges
Manual stock tracking leads to delays, stock-outs, and increased risk of expired inventory.
Delivery Coordination
Managing last-mile delivery and rider coordination manually causes delays and customer frustration.
Compliance Documentation
Manual prescription verification and audit trail maintenance increase clinical and legal risks.
The Pharmacy Logic Brain
Replace manual order chasing with a proactive AI orchestration layer.
AI Prescription Automation
Automate intake, verification, and refill reminders reducing fulfillment time from hours to minutes.
Always-On Patient Queries
AI assistant answers questions about stock, pricing, and status 24/7 across all digital channels.
Unified Multi-Channel Comms
One AI assistant ensures no prescription request or patient query goes unanswered, ever.
Modules for Pharmacy Mastery
Deploy the modules that fit your pharmacy's growth and clinical complexity.
Prescription & Order Processing
Capture prescriptions from WhatsApp, web, and walk-ins automatically.
Auto-classify by OTC, Chronic Refill, Insurance, or Emergency orders.
AI enriches orders with patient history and prescription patterns.
Automated follow-ups for verification and availability updates.
POS & Inventory integration for seamless processing to dispensing.
Real-time revenue pipeline and conversion tracking across locations.
Customer Self-Service
Patients check stock, order status, and refill schedules via WhatsApp instantly.
AI answers FAQs: "Do you have Paracetamol?", "When will my order arrive?".
Enable self-serve prescription uploads and refill requests in chat.
Provide real-time info on generic alternatives and loyalty benefits.
Self-service portal for billing queries and delivery address updates.
Contextual wellness tips based on purchased medication profiles.
Ticketing & Issue Resolution
Convert every order delay or billing concern into a traceable ticket.
SLA-driven resolution for urgent medication or delivery problems.
Route complex clarifications to pharmacists and disputes to accounts.
Ticket escalation paths for missing stock or vendor discrepancies.
Complete audit trail of all patient interactions and resolutions.
Dashboards highlight fulfillment bottlenecks across the store network.
Marketing & Reactivation
Automated refill reminders based on patient medication cycles.
Personalized wellness campaigns and health tips based on conditions.
Trigger chronic medication alerts and prescription renewal nudges.
A/B test campaign performance for adherence and refill conversion.
Loyalty program integration for points tracking and redemption alerts.
Reactivation flows for lapsed patients who haven't visited in 30+ days.
Impact Across the Value Chain
How unified AI supports the entire pharmacy ecosystem.
Owners & Directors
- Focus on growth instead of routine prescription admin tasks.
- Reduced medicine check time improves revenue and satisfaction.
- Automated handling frees up 40 hours/week for strategy and care.
Pharmacists & Clinical Leads
- Streamlined verification workflows reduce admin by 85%.
- AI interaction checks eliminate manual errors in high-load times.
- Consistent service quality across all shifts with AI guardrails.
Marketing & Operations
- Automated adherence campaigns improve repeat prescription rates.
- Audit-ready logs simplify regulatory compliance and reporting.
- Real-time dashboards provide visibility into popular meds and trends.
Admin, HR & Finance
- Clear ticket logs replace hallway chasers for billing or inventory gaps.
- Payroll-ready attendance and reimbursement visibility for store staff.
- Data-backed insight into staff burnout and cost leakages across sites.
Patients & Caregivers
- 24/7 access to availability and order status via WhatsApp.
- Faster fulfillment and proactive refill reminders build trust.
- Personalized health tips enhance treatment adherence success.
Vendors & Supply Partners
- Structured coordination with wholesalers and logistics vendors.
- Automated tracking of material orders and credit note reconciliations.
- Transparent billing and reconciliation for third-party supplies.
Scaleable for Every Model
Deploy Converiqo across diverse pharmacy and retail formats.
Retail Pharmacies
Automate counter queries and walk-in medicine staging.
Online Pharmacies
Unified intake and standardized experience across delivery apps.
Hospital Pharmacies
Handle high-volume OP/IP prescriptions and insurance flows.
Pharmacy Chains
Centralized inventory coordination and network-wide loyalty.
Specialty Pharmacies
Manage oncology, diabetes, and complex chronic care cycles.
Corporate Networks
Employee health programs and bulk insurance account management.
Leaders on measurable change
72%
Order Processing
85%
Less Manual Work
6.1x
Response Speed
68%
Staff Productivity
“Converiqo transformed our pharmacy operations. The AI assistant handles 94% of routine patient queries and prescription availability checks, freeing up our pharmacists to focus on counseling. Prescription processing time dropped from 2 hours to 15 minutes.”
Dr. Rajesh Kumar
Owner, HealthCare Pharmacy & Medical Store
Frequently Asked Questions
Answers for leaders and ops heads.
Converiqo.ai automates routine coordination between customers, pharmacists, and delivery teams. Tasks move through structured workflows instead of scattered chats, reducing manual follow-ups and improving order fulfillment speed.
Leaders see live availability of high-demand meds, pending prescription orders, and staff levels across all regions. They can rebalance resources early so no patient is left waiting for critical medication.
Non-clinical tasks—refill registration reminders, dosage check-ins, internal status queries—are handled by AI agents. Pharmacists focus on patient counseling instead of chasing operational updates.
Workflows are standardised across all retail and online hubs with site-specific variations. Leadership gets a unified view of refill conversion, order accuracy, and service quality across the entire network.
The platform tracks patterns in stockouts and communication gaps that cause patient frustration. Pharmacies fix these friction points proactively, delivering a more predictable and professional healthcare journey.
Pharmacists and counter staff raise requests, track approvals, and check rosters without chasing the HR office. That transparency cuts daily friction and keeps teams focused on patient care.
Attendance logs, shift-linked leave workflows, and irregularity alerts give managers accurate data to ensure critical consultation counters stay covered during peak hours and holidays.
Scattered emails and messages regarding POS system faults or payroll become structured tickets with owners and SLAs. Departments resolve issues faster with better clarity.
Consumer billings, vendor payouts, and insurance claims are centralized. Finance teams get cleaner data, fewer errors, and faster reconciliation.
ESS, HR, ticketing, and payments run on a single AI-driven backbone. Pharmacy groups gain connected workflows, reduced manual effort, and a scalable core for global retail operations.
Ready to automate your pharmacy workflows?
Join the retailers and chains that use Agentic AI to manage prescriptions and patient loyalty.