Global Pharmaceutical Companies & R&D Units

Agentic AI Layer for
Pharma Companies

Converiqo.ai automates medical inquiries, MR self-service, ticketing, and pharmacovigilance so you run global operations without chaos.

45%

faster HCP inquiry response

25%

lift in MR field productivity

100%

compliant medical reporting

What is AI for pharma?

Agentic AI workflows for pharmaceutical companies covering drug development, clinical trials, regulatory compliance, and supply chain management.

How does Converiqo help?

Streamlines pharmaceutical operations with automated regulatory monitoring, clinical trial management, drug development tracking, and compliance reporting.

What are the benefits?

70% faster regulatory submissions, 85% clinical trial efficiency, 95% compliance accuracy, and 24/7 automated pharma operations.

Deployment Scope

How Converiqo is Used in Pharma

Discover how pharmaceutical companies leverage Converiqo AI for efficient drug development and regulatory compliance.

Clinical Trial Management

Automated clinical trial coordination, patient recruitment, data collection, and regulatory compliance monitoring.

  • Automated patient recruitment
  • Trial data monitoring
  • Compliance monitoring & alerts

Regulatory Compliance

AI-powered regulatory monitoring, document management, submission preparation, and compliance tracking.

  • Document preparation
  • FDA/EMA submission coordination
  • Compliance tracking

Drug Development & R&D

Automated research data analysis, compound screening, development pipeline management, and IP tracking.

  • Research data analysis
  • Pipeline optimization
  • IP management

Supply Chain & Manufacturing

AI-powered supply chain optimization, manufacturing process monitoring, quality control, and distribution management.

  • Supply chain optimization
  • Manufacturing monitoring
  • Quality control & compliance
Unified Advantage

Why Pharma Companies Choose a Unified BOT Platform

Leading pharmaceutical companies select Converiqo for comprehensive automation that accelerates drug development and ensures regulatory compliance.

Integrated Pharma Platform

One comprehensive platform connects drug development, clinical trials, regulatory compliance, and supply chain management.

Complete pharma automation

HCP & Medical Engagement

Automate physician inquiries, sample requests, and event registrations across WhatsApp, Phone, and Web.

Instant HCP support

Field Force Orchestration

Empower MRs with digital playbooks, geo-tagged reporting, and instant access to medical knowledge.

MR productivity boost

Regulatory & PV Guardrails

Automate Adverse Event reporting, promotional material approval, and compliance audit trails.

Zero-error reporting

Supply Chain Visibility

Real-time alerts for stock movement, logistical bottlenecks, and cold-chain monitoring.

Inventory precision

Operational Excellence

Unified ticketing and finance automation for Head Office, MRs, and manufacturing units.

Seamless back-office
Common problems

Pharma Operations Challenges

Overcome the complexities of manual coordination, regulatory risks, and field force disconnects.

Field Force & MR Disconnect

Medical Reps often lack real-time access to latest medical literature, sample stocks, and personalized HCP preference profiles.

HCP Engagement Delays

Physician inquiries about drug interactions or clinical data take hours or days to resolve through manual HO coordination.

Regulatory & PV Gaps

Capturing Adverse Events (AEs) and maintaining 21 CFR Part 11 compliance across distributed teams leads to reporting risks.

Supply Chain Blindness

Inaccurate visibility of stock at distributor and pharmacy levels leads to stock-outs during critical treatment cycles.

Clinical Trial Chaos

Juggling patient recruitment, site monitoring reports, and investigator payments manually slows down the drug development lifecycle.

Market Access Hurdles

Delayed responses to government and hospital tenders due to fragmented data results in lost commercial opportunities.

Cost Efficiency

How Converiqo Orchestrates Pharma

One automation layer for sales, medical, compliance, and back-office operations.

Omnichannel HCP Sales Desk

Automate physician inquiries, sample requests, and event registrations across WhatsApp, Phone, and Web.

Field Force Orchestration

Empower MRs with digital playbooks, geo-tagged reporting, and instant access to medical knowledge.

Regulatory & PV Guardrails

Automate Adverse Event reporting, promotional material approval, and compliance audit trails.

Core modules

Operational Modules for Pharma

Unified automation for every touchpoint in the pharmaceutical lifecycle.

Medical Flow

HCP & Medical Engagement

1

Instant answers for HCPs on drug dosage, indications, and clinical study data.

2

Automated sample request tracking and fulfillment alerts for medical reps.

3

One-click event and webinar registration for physician groups via WhatsApp.

4

NPS and physician sentiment capture after every clinical interaction.

5

Capture medical information requests (MIRs) into a structured compliance queue.

6

Automated distribution of latest e-detailing medical literature to HCPs.

MR Flow

Field Force & MR Operations

1

Geo-tagged MR visit reporting and call plan execution tracking.

2

Instant stock and sample availability checks at local distributor levels.

3

Digital feedback capture from doctor meetings synced to central CRM.

4

Attendance and expense management via automated mobile workflows.

5

Roster management for cycle meetings and specialized training modules.

6

Incentive and payout visibility dashboards for field staff motivation.

Support Flow

Ticketing for IT, HR & Accounts

1

Unified intake converts scattered chats into structured tickets with owners and due dates.

2

Auto-classification routes laptop, payroll, compliance, and expense queries to the right queue.

3

SLA dashboards spotlight ageing tickets so delivery managers can escalate quickly.

4

Audit trails prove compliance during client reviews or ISO assessments.

5

Embedded comment threads keep ticket context intact during hand-offs.

6

Closure CSAT pulses track satisfaction scores for every shared-service queue.

Ops Flow

Supply Chain & Manufacturing

1

Automated alerts for stock thresholds at distributor and retail pharma levels.

2

Real-time tracking of cold-chain logistics and temperature-sensitive shipments.

3

Work order and batch release orchestration within the manufacturing floor.

4

Vendor and raw material supplier audit tracking and coordination.

5

Ticketing for distribution bottlenecks and logistical quality issues.

6

Automated reconciliation of bills and settlements for supply chain partners.

Stakeholder outcomes

Pharma Ecosystem Benefits

Accelerating results for leadership, field teams, HCPs, and compliance units.

Commercial & Sales Leadership

  • Live visibility into market coverage, HCP engagement, and revenue goals.
  • Data-backed strategy for product launches and geographical expansion.
  • Reduced cost of field sales coordination and operational firefighting.

Medical Representatives (MRs)

  • Instant access to latest medical data and stock visibility on their phones.
  • Automated reporting and expense logging saves 4-6 hours weekly.
  • Better motivated with clear visibility into targets and incentives.

Healthcare Professionals (HCPs)

  • Frictionless access to drug data and indication support 24/7.
  • Professional, organized sample requests and technical support.
  • Timely invites to relevant medical events and clinical studies.

Compliance & PV Teams

  • Standardized Adverse Event (AE) reporting workflows for zero errors.
  • Audit-ready logs for all medical interactions and e-detailing.
  • Faster approval of promotional materials with version control.
Deployment fit

Pharma-Grade Connectivity

Secure, compliant, and multi-channel engagement for the pharmaceutical industry.

Field Force & MRs

WhatsApp, mobile apps, and geo-tagged reporting portals.

HCP Engagement

WhatsApp bots, SMS, and medical information portals.

Manufacturing Floor

Terminal kiosks, barcode scanners, and tablet interfaces.

Head Office & R&D

Desktop command center, browser extensions, and Teams/Slack.

Cold Chain & Logistics

IoT sensor integration and automated WhatsApp alerts.

Admin & Support

Unified ticketing console and HR self-service dashboard.

Proof of impact

Leaders on measurable change

45%

Faster HCP Inquiry Response

25%

Lift in MR Field Productivity

100%

Compliant Medical Reporting

4-6h

Time Saved per MR Weekly

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Converiqo.ai helps pharma teams coordinate tasks across sales, medical, compliance, and back office without relying on manual follow-ups. Workflows move automatically from one team to another, so approvals, clarifications, and routine actions don't stall in inboxes.

Converiqo.ai gives leaders a live view of pending tasks, escalations, and operational gaps across geographies and business units. This makes it easier to spot bottlenecks early, support overloaded teams, and maintain consistency in how processes are executed.

Converiqo.ai routes requests, queries, and internal follow-ups through structured workflows instead of scattered chats. Sales teams get quicker responses from HO and support, while central teams gain clearer context and traceability for every action taken.

Converiqo.ai analyses patterns in tickets, HR data, and operational flows to show where processes break or slow down. Pharma leaders can use these insights to refine SOPs, redesign handoffs, and support growing field forces without losing control of execution.

Converiqo.ai surfaces friction points where staff frequently get stuck such as slow approvals, unclear ownership, or repeated manual tasks. By fixing those areas, pharma companies make everyday work smoother, which supports morale and long-term retention.

With Converiqo.ai Employee Self Service, field reps and HO staff can raise HR requests, track approvals, and maintain their information without chasing people on calls. This reduces noise for HR and gives employees a clearer, more transparent experience.

Converiqo.ai automates attendance and leave workflows for both on-field and in-office roles, capturing patterns accurately. Managers can plan coverage better, especially around key launches or cycle meetings, while HR gets reliable data without manual collation.

Converiqo.ai turns ad-hoc emails and messages into structured tickets assigned to IT, HR, or finance with clear SLAs. Each issue has an owner and status, helping support teams respond faster and leadership understand where internal service is lagging.

Converiqo.ai centralises internal payments such as reimbursements, vendor invoices, and service-related bills in one platform. Finance teams gain better visibility, fewer manual errors, and smoother reconciliation across brands, regions, and cost centres.

Converiqo.ai connects Employee Self Service, HR/attendance, ticketing, and payments on a single AI-driven backbone. This gives pharma organisations consistent processes, cleaner data, and an operations layer that can scale with new divisions, products, and teams.

Ready to build the future of pharmaceuticals?

Join leading pharma organizations that have eliminated operational friction with Converiqo.AI.