Agentic AI Layer for
Hospital
Converiqo.ai keeps admissions, HR, IT, finance, and support teams synced so clinicians focus on care, not chasing approvals.
38%
Ticket Closure
55%
Drop in Walk-ins
99%
SLA Visibility
What is AI for hospitals?
Agentic AI workflows for multispeciality hospitals covering departmental triage, patient routing, specialist coordination, and complex care management.
How does Converiqo help?
Streamlines complex hospital operations with automated patient routing, specialist coordination, departmental workflows, and comprehensive care management.
What are the benefits?
38% faster ticket closure, 55% reduction in manual HR queries, and 99% visibility across payments and SLAs for Multispeciality Networks.
How Converiqo is Used in Hospitals
Discover how multispeciality hospitals leverage Converiqo AI for efficient patient care and departmental coordination.
Departmental Triage
Intelligent patient triage and routing to appropriate specialties based on symptoms, medical history, and urgency levels.
- AI-powered symptom assessment
- Automatic specialist routing
- Priority-based queue management
Appointment Coordination
Automated scheduling and coordination of appointments across multiple specialties and healthcare providers for comprehensive care.
- Cross-specialty scheduling
- Specialist coordination
- Treatment plan updates
Integrated Records
Unified patient record management across all specialties with automated updates, sharing, and medical history tracking.
- Cross-departmental sharing
- Automated record updates
- Comprehensive medical timeline
Inter-Departmental Comms
Seamless communication and coordination between different specialties, departments, and healthcare teams for collaborative care.
- Automated consultations
- Care team coordination
- Real-time status tracking
Why Hospitals Choose a Unified BOT Platform
Leading healthcare networks select Converiqo for comprehensive automation that enhances patient care and departmental coordination.
Integrated Network Platform
One comprehensive platform connects all specialties, departments, and care teams for seamless multispeciality healthcare delivery.
Patient Journey Optimization
Streamlined patient journeys across multiple specialties with intelligent routing, reduced wait times, and coordinated care plans.
Specialist Collaboration
Enhanced collaboration between specialists through automated communication, shared insights, and coordinated treatment approaches.
Quality & Compliance
Ensured healthcare quality and compliance across all specialties with automated monitoring, quality checks, and regulatory compliance.
Advanced Analytics
Comprehensive healthcare analytics across specialties with performance insights, resource optimization, and data-driven improvements.
Scalable Operations
Scale multispeciality operations with automated departmental workflows, expanding specialty services, and growing patient capacity.
Critical Problems Large Hospitals Face
Map every non-clinical workflow so ops stop relying on memory and ad-hoc escalations.
Operations Run on Chats & Memory
Approvals, shift swaps, and vendor questions get buried in WhatsApp threads, delaying critical patient-facing work.
No Single View of Load & Backlogs
Leadership only hears of escalations after patients complain because cross-department status visibility is missing.
Non-Clinical Tasks Exhaust Clinicians
Doctors and nurses chase porters, HR, IT, and finance for routine asks, adding to burnout and stretching turnarounds.
Finance & Vendor Blind Spots
Invoices, reimbursements, and service payments sit in mailboxes, creating reconciliation delays and compliance risk.
Bottleneck Identification Gaps
Hospitals struggle to identify which departments or shifts are consistently breaching SLAs until it impacts patient flow.
Compliance Audit Stress
Manual tracking of SOPs and approvals makes preparing for NABH, JCI, or internal audits a frantic, error-prone process.
How Converiqo Orchestrates Hospitals
One automation fabric listens across channels, assigns ownership, enforces SLAs, and gives leaders real-time control.
Agentic AI Command Centre
One brain listens on WhatsApp, portals, and kiosks, classifies every request, and routes it with intelligent SLA mapping.
Workflow Library for Hospital Ops
Admissions, HR, IT, finance, and vendor flows run on pre-built templates tuned for multispeciality networks.
Enterprise Governance
Role-based access, audit logs, and data residency controls keep hospital leadership comfortable and compliant.
Every Department, Automated
From HR to finance, see how Converiqo handles complex hospital operations.
Employee Self Service Hub
Staff submit leave, shift changes, and updates from mobile or desktop without visiting HR in person.
Role-based dashboards show pending approvals, roster gaps, and new policy acknowledgements per unit.
Employees download payslips, experience letters, and HR circulars instantly for audits or loan purposes.
Broadcast urgent alerts to specific units (ICU, ER, OT) with read receipts for compliance teams.
Knowledge base answers questions on allowances, accommodation, uniforms, or infection-control SOPs.
Biometric or ID updates sync automatically with ESS so records stay accurate without IT manual entry.
Attendance & Roster Intelligence
Shift-linked attendance syncs with biometrics; anomalies trigger nudges before payroll freeze dates.
Auto-balancing rosters ensure critical stations (ER, NICU, dialysis) never run thin during peak patient load.
Real-time dashboards show absentee spikes, overtime hotspots, and fatigue indicators for HRBP review.
Leave workflows respect escalation ladders and ensure backfill approvals are locked before PTO starts.
Roster exports feed payroll and budgeting tools, keeping finance aligned on actual staffing cost.
Scenario planning tools simulate roster changes before approval so coverage issues are caught early.
Ticketing Module for Support Teams
All informal complaints convert into structured tickets with category, severity, owner, and due date.
IT handles device resets, HIS logins, and PACS issues with SLA timers and escalation ladders.
HR and admin track hostel, transport, accommodation, and grievance tickets with full transparency.
Accounts teams see reimbursement, stipend, and vendor queries in one queue instead of scattered mail.
Live backlog views let management intervene early and keep clinicians focused on patient care.
Pre-built templates capture required evidence (screenshots, bills, approvals) so tickets close faster.
Payments & Invoicing Control Tower
Centralize vendor invoices, service contracts, and recurring subscriptions with all supporting documentation.
Finance auto-notifies requestors if bills miss PO numbers, GRNs, or TDS declarations for faster processing.
Escalation journeys ensure pharmacy, biomedical, and housekeeping vendors get timely status updates.
Built-in analytics flag duplicate claims, rate deviations, and cash-flow impact across multiple hospital sites.
APIs sync payment status back to the AI assistant so departments stop chasing finance manually.
Auto-reconciliation suggests ledger entries for ERP posting and highlights exceptions needing manual review.
Everyone Wins with Converiqo
See how our AI layer makes life easier for leadership, clinicians, staff, and patients.
Executive Leadership
- Live visibility into bottlenecks, escalations, and spend leakages across the network.
- Predictable governance without forcing a rip-and-replace of HIS, EMR, or ERP stacks.
- Benchmark facilities on SLAs, staffing health, and vendor discipline.
Clinicians & Nursing Heads
- Fewer follow-ups on porters, pharmacy, and admin so focus stays on patient care.
- Single window to raise OT, ICU, and diagnostics requests with digital closure proof.
- Shift insights show where extra support is needed before burnout sets in.
HR, IT & Admin Teams
- Self-service deflects repetitive walk-ins, letting teams focus on department strategy.
- Auditable ticketing proves SLA adherence during NABH or internal audits.
- Automated reminders shorten onboarding-to-compliance cycles for new staff.
Finance & Procurement
- Real-time queue of invoices, reimbursements, and advances with missing-doc alerts.
- Cleaner reconciliation thanks to timestamped approvals and linked payment proofs.
- Group CFOs get consolidated cash outlook instead of end-of-month surprises.
Patients & Vendors
- Admissions, billing, and support queries resolved faster on preferred channels like WhatsApp.
- Vendors track invoice status and paperwork without calling busy finance desks.
- Families receive proactive updates, reducing anxiety and constant escalations.
Quality & Compliance
- Digital trails capture every approval and closure for absolute audit readiness.
- Automated reminders ensure NABH, JCI, and internal checklists never slip through.
- Issue clustering helps quality heads prioritise systemic fixes over ad-hoc firefighting.
Multi-Channel Coverage
Connect Converiqo to every stakeholder in your hospital network.
Patients & Attendants
WhatsApp, website widget, SMS, and call-centre console engagement.
Clinicians & Staff
Secure chat, mobile ESS, in-app notifications, and floor tablets.
Finance & Vendors
Email digests, shared vendor portal, and WhatsApp status pings.
Command Centre
Live dashboards, escalations in Teams/Slack, and PDF summaries.
Wards (Voice AI)
Voice API for "call the bot" requests from wards or command rooms.
Partners & Affiliates
Secure referral portal with AI updates on patient and ticket status.
Leaders on measurable change
38%
Faster Ticket Closure
55%
Less manual HR queries
99%
Visibility across SLAs
4.8/5
Average Staff Rating
Frequently Asked Questions
Answers for leaders and ops heads.
Converiqo.ai automates routine coordination between nursing, admin, and support teams so tasks don’t get stuck in chats or memory. That means fewer follow-ups and more predictable daily operations.
Converiqo.ai shows live backlogs, escalations, and bottlenecks across departments on one screen. Leaders can step in early, fix issues quickly, and avoid learning about problems only through complaints.
Yes. Converiqo.ai routes non-clinical requests to the right support teams and tracks them to closure. Clinicians spend less time chasing approvals and more time focused on patient care.
Converiqo.ai standardises key workflows while allowing each hospital some local flexibility. Group leadership gets a unified view of operations and can compare, support, and improve locations fairly.
Converiqo.ai spots patterns in attendance, tickets, and HR requests that signal stress or friction. Management can redesign shifts, processes, and support to create a healthier, more sustainable work environment.
With Converiqo.ai ESS, staff raise requests, track approvals, and update details without chasing HR in person. This reduces frustration, saves time, and builds more trust in HR processes.
Converiqo.ai automates shift-linked attendance, leave flows, and alerts for irregular patterns. HR and department heads get reliable data to plan rosters and ensure patient areas are always covered.
Converiqo.ai turns informal complaints and emails into tracked tickets with clear owners and SLAs. Teams see their queues, prioritise better, and close issues faster with full transparency.
Converiqo.ai centralises vendor invoices, reimbursements, and service payments in one place for finance. That cuts manual reconciliation effort and gives hospitals a cleaner view of daily cash flows.
Converiqo.ai brings ESS, HR/attendance, ticketing, and payments into a single AI-driven platform. Hospitals gain connected workflows, cleaner data, and a backbone that scales as the network grows.
Ready to build the future of healthcare?
Join leading hospital networks that have eliminated operational friction with Converiqo.AI.