Agentic AI That Runs Admissions, Communication, and Daily Ops for MMA Gyms
Converiqo.ai handles demo-class leads, class schedules, gear FAQs, fight-camp promos, membership tickets, and VoC—so owners, coaches, and athletes stay in sync without extra admin load.
Who it serves
Built for Owners, Coaches, Staff, Parents, and Athletes
Every stakeholder gets clarity on enquiries, schedules, safety, and payments from a single AI layer.
Owners & Head Coaches
Daily view of enquiries, trials, rosters, and fight-camp readiness across locations.
Front Desk & Sales Teams
Automated follow-ups for demo-class, trial packs, and membership upgrades.
Coaches & Program Leads
Instant clarity on class rosters, absences, gear alerts, and athlete goals.
Members & Parents
Self-serve access to schedules, pricing, gear lists, invoices, and ticket updates.
Marketing & Community
Pre-built campaigns for camps, fight nights, and alumni spotlights across channels.
Vendors & Partner Specialists
Physios, nutritionists, gear vendors, and event partners receive scheduled updates, approvals, and logistics reminders.
How the Agentic AI Spine Runs Your Gym
One bot captures intent, orchestrates schedules, and keeps everyone informed—no new staffing overhead.
Capture & Qualify
Agentic lead engine captures demo enquiries from web, WhatsApp, Instagram, walk-ins, and phone, applying skill-level and goal tags instantly.
Orchestrate Programs
Automation maps each athlete to striking, grappling, conditioning, or beginner flows, syncing calendars, rosters, and coach allocations.
Engage & Retain
Consistent nudges across WhatsApp, SMS, email, and in-app keep members updated on class changes, re-engagement plans, and community events.
Core automation flows
One AI Stack for Leads, Self-Service, Marketing, Service & VoC
Every critical workflow—admissions, member help, promos, ticketing, and feedback—runs inside a single agentic layer so teams never juggle disconnected tools.
Core Module
Sales / Leads Engine – Demo-Class & Program Enquiries
Capture demo-class, trial pack, and program enquiries from landing pages, WhatsApp, DMs, referral codes, and partner marketplaces with discipline and goal tags.
Auto-qualify by age band, skill level, preferred discipline, health goals, and urgency to prioritize high-intent prospects.
Instantly route enquiries to the right coach or sales rep with contextual notes, previous training history, and follow-up scripts.
Automate trial booking, safety waivers, gear checklists, and calendar reminders so prospects know exactly what to expect.
Track funnel stages—new enquiry, contacted, trial booked, attended, converted—with performance alerts to avoid drop-offs.
Trigger re-engagement journeys for no-shows or cold leads with personalized offers, schedule flexibility, or limited-time packs.
Automation Flow
Customer Self-Service – Program Levels, Timings, Pricing, Gear Requirements
Give members real-time answers on program levels, class timings, capacity, and coach availability via WhatsApp, Telegram, website widget, or SMS.
Publish pricing breakdowns for intro packs, unlimited memberships, kids programs, personal training, and competition prep.
Share gear requirements—wraps, mouth guards, rash guards, shin pads—along with recommended partner stores and rental options.
Allow members to reschedule classes, swap sessions, or log attendance via chat without flooding staff inboxes.
Provide live updates on fight-camp slots, sparring schedules, weigh-in requirements, and recovery protocols.
Surface payment history, invoices, and renewal dates with automatic reminders for upcoming dues.
Growth Flow
Marketing Module – Camp Launches, Fight-Night Promos, Student Wins
Pre-build campaign templates for camp launches, seasonal challenges, and new program tiers; schedule across WhatsApp, email, and Instagram DM simultaneously.
Promote fight-night viewings, athlete showcases, and community meetups with RSVP tracking and waitlists.
Spotlight student wins—belt upgrades, tournament podiums, transformation journeys—and auto-publish testimonials.
Segment audiences by discipline (striking, grappling, MMA foundations), age, and engagement score to personalize outreach.
Coordinate referral drives with shareable codes, progress-tracking dashboards, and instant reward notifications.
Measure campaign performance in one dashboard: enquiries generated, demo bookings, memberships sold, and reactivations.
Service Flow
Ticketing System – Membership Freezes, Safety & Incident Tracking
Let members file membership freeze requests, billing disputes, or injury pauses via chat with SLA timers.
Track safety and incident tickets—sparring injuries, equipment issues, facility hazards—with escalation paths to compliance teams.
Route locker, shower, and facility maintenance issues to the right staff member with status visibility for the member.
Enable coaches to log substitution needs, mat damage, or gear shortages that ops teams must resolve before class.
Auto-close tickets once resolutions are confirmed and push satisfaction polls to keep service quality high.
Maintain a searchable archive of resolved cases, waivers, and evidence for audits or insurance requirements.
Insight Flow
Feedback / Survey (VoC) – Coach & Training Feedback
Push structured VoC surveys after demo class, 30-day onboarding, and every grading milestone to gather sentiment trends.
Collect coach feedback covering instruction clarity, pad work quality, sparring supervision, and safety adherence.
Capture training experience ratings for striking, grappling, MMA conditioning, and beginner programs separately.
Run NPS-style loyalty checks to flag at-risk members based on attendance dips, negative sentiment, or inactivity.
Embed QR codes in the facility for instant facility feedback (cleanliness, equipment readiness, reception support).
Feed results into dashboards that highlight drop-off signals, coach-specific praise, and curriculum improvement areas.
Multi-channel reach
One Assistant Across WhatsApp, Telegram, Web, Email, and Voice (coming soon)
Every audience gets the same clarity, regardless of channel or time of day.
Parents & Adult Members
WhatsApp, SMS, email recaps, Instagram DM nurture, and upcoming voice API for “call the bot” queries.
Coaches & Ops
Internal console plus WhatsApp alerts for roster changes, injuries, substitutions, and equipment requests.
Prospects & Community
Landing page widgets, website chat, Telegram groups, and broadcast lists for fight-week updates.
Vendors & Partners
Automated reminders for gear deliveries, physiotherapy slots, sponsorship obligations, and event logistics.
Proof stacked
Why MMA Training Centers Choose Converiqo
Operational calm, faster sales, safer training floors, and a connected community—all inside one AI layer.
Parents and adult members stay informed about classes, safety, and fees without chasing staff.
Coaches spend more time training and less time coordinating schedules, rosters, or prospect follow-ups.
Management sees admissions, attendance, retention, and ticket volumes in one command center.
Marketing teams plug in new promotions quickly while keeping messaging consistent across channels.
Vendors, physios, and partner gyms receive structured updates so camps and competitions stay on track.
Each MMA location runs on the same playbook, making expansion or franchising simpler.
Need-to-know
Frequently Asked Questions
Answers for MMA gym owners, head coaches, and community managers.
How can agentic AI support MMA center operations?
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Agentic AI automates demo-class enquiries, organizes training schedules, and streamlines communication so MMA centers reduce manual follow-ups, improve clarity for new students, and coordinate coaches across multiple program levels.
What operational challenges do MMA gyms commonly face?
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Most gyms juggle enquiry tracking, program level management, membership changes, and coach coordination. Automation centralizes these workflows and keeps messaging consistent across striking, grappling, fitness, and beginner programs.
Can automation improve student experience in MMA training?
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Yes. Students receive timely updates about class timings, gear requirements, and schedule changes, reducing confusion and keeping both beginners and advanced fighters inside structured routines.
How does AI help MMA centers improve retention?
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AI tracks attendance, engagement, and feedback to flag drop-off risk. It triggers personalized re-engagement nudges, motivation messages, and targeted reminders that keep members consistent.
What KPIs should MMA centers track with automation?
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Key KPIs include enquiry response time, demo-class conversion rate, attendance consistency, membership freeze frequency, and coaching feedback scores—all visible in Converiqo dashboards.
How does Converiqo’s Lead Engine increase enrollments?
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The Lead Engine captures demo-class enquiries, qualifies interest, and routes them to the right coach or staff member. Faster responses plus structured nurturing improve conversion across programs and skill tiers.
How does Converiqo’s CSSE improve student self-service?
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The Customer Self-Service Engine gives instant answers about program levels, gear, pricing, and schedules, so staff spend less time on repetitive questions while members enjoy clear guidance.
Why use Converiqo’s marketing module for MMA promotions?
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Automated sequences push camp launches, fight-night alerts, and student success stories across multiple channels, keeping members inspired and sparking new enquiries without manual effort.
How does Converiqo’s Ticketing System manage member issues?
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Membership freezes, safety incidents, and billing issues become trackable tickets with clear owners, SLA timers, and audit trails—ensuring every concern is acknowledged and resolved.
How does Converiqo’s Feedback Module improve training quality?
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VoC surveys capture student sentiment on coaching, safety, and program design. Insights feed back into curriculum tweaks, coach development, and community-building decisions.
Combat-ready ops
Ready to Automate Enquiries, Communication, and Gym Operations?
Start with admissions, marketing, or ticketing—expand to full-stack automation once teams feel the lift.