Redefine Your

Microfinance with

Agentic AI automates borrower enquiries, organizes group loan communication, and supports field agent coordination. It helps MFIs deliver faster, more transparent lending services while reducing operational pressure and paperwork.

Microfinance firms struggle with manual data collection, rural communication gaps, verification delays, and repeated borrower questions. Automation solves these issues by centralizing processes and providing clearer, faster updates.

Yes. Automation standardizes document collection, eligibility checks, and verification reminders. It reduces delays caused by manual follow-ups and accelerates disbursal cycles across individual and group lending models.

AI ensures borrowers receive timely updates about documentation, approval status, meeting schedules, and repayment details. It builds trust in communities where communication delays often create confusion or fear.

Key KPIs include borrower onboarding time, field agent productivity, collection success rate, ticket resolution time, and borrower satisfaction. Platforms like Converiqo help MFIs track these metrics consistently.

Converiqo Sales / Lead Engine captures enquiries from field drives, community meetings, and social channels. It categorizes loan needs, tags urgency, and routes prospects to field agents for quicker conversion.

Converiqo Customer Self-Service helps borrowers check required documents, meeting dates, application status, and FAQs. It reduces dependency on field staff and improves information accessibility in regional or remote areas.

Converiqo Ticketing System manages repayment disputes, documentation errors, delay concerns, and field issues. It assigns ownership and ensures structured resolution - critical for rural and semi-urban microfinance operations.

Converiqo Field Service Management assigns field visits, tracks travel, records verification details, and captures borrower documents. It boosts agent productivity and reduces operational leakage during fieldwork.

Workflow Automation standardizes enrollment, meetings, and collection cycles. Converiqo Marketing Module supports outreach campaigns, reminder flows, and renewal prompts, while feedback surveys help MFIs refine borrower experiences.