Transform Your Logistics with
AI That Delivers
Connect your sales, control tower, and warehouse teams so every shipment follows a clear, automated journey—from enquiry to final delivery and invoicing.
33%
Faster Responses
47%
Fewer Calls
3.2x
Faster Exceptions
What is AI for logistics?
Agentic AI workflows that automate 24/7 shipment tracking, instant freight quoting, document collection, and proactive exception handling for 3PLs and transporters.
Does it track in real-time?
Yes, it integrates with GPS telematics and WMS systems to provide live milestone tracking and automated delay alerts directly to customer WhatsApp/Email.
Can customers self-serve?
Absolutely. Customers can track shipments, download PODs (Proof of Delivery), check rates, and raise support tickets via a branded portal or chatbot.
How Converiqo is Used in Logistics
Discover how logistics leaders leverage Converiqo AI to streamline operations and enhance shipper visibility.
Trucking & FTL/LTL
Automate dispatch and route management for full truckload and less-than-truckload carriers.
- Automated dispatch notifications to drivers
- Digital trip sheets and expense logging via app
- Real-time route optimization and ETAs
3PL Providers & Warehousing
Sync warehouse operations with transport teams for seamless cross-docking and inventory flow.
- Automated ASN (Advance Shipping Notice) alerts
- Sync with WMS for inventory visibility
- Gate-in/Gate-out automation
Freight Forwarding
Manage multi-leg international shipments with automated document compliance and tracking.
- Air/Ocean container tracking integration
- Automated customs document collection
- Agent and partner portals for global ops
E-commerce Last Mile
Handle high-volume parcel deliveries with automated customer communication and returns management.
- Delivery slot scheduling via WhatsApp
- Automated NDR (Non-Delivery Report) verification
- Integrated Cash-on-Delivery (COD) reconciliation
The Converiqo Advantage
Why we are the preferred partner for logistics AI.
End-to-End Control
From enquiry to invoice, one platform manages the entire lifecycle.
Intelligent Alerts
Noise-free, actionable notifications that focus teams on what matters.
Customer Centric
Tools that empower your shippers to self-serve and stay informed.
Rapid Integration
Connects with your existing WMS/TMS via API in weeks, not months.
Field Ready
Mobile-first tools designed for drivers and ground staff.
Data Driven
Turn shipment data into actionable insights for route planning.
Real Problems Logistics Companies Face Every Day
See if any of these operational bottlenecks sound familiar.
Overwhelmed Support Teams
Thousands of repetitive calls for "Where is my shipment?" distract your team from handling critical delays.
Invisible Exceptions
Delays and route deviations are often spotted too late, leading to angry customers and SLA penalties.
Warehouse-Dispatch Disconnect
Lack of sync between the warehouse floor and dispatch planning leads to loading delays and vehicle detention.
Manual Coordination Chaos
Teams rely on endless WhatsApp groups and email threads to coordinate with drivers, confusing everyone.
Unverifiable Damage Claims
Damage and shortage claims are handled ad-hoc, preventing root cause analysis.
SLA Breach Penalties
Managing diverse customer delivery windows manually makes it impossible to consistently meet strict SLAs.
How Converiqo Saves You Money & Time
Three powerful ways our AI bot transforms your supply chain operations.
Proactive Visibility = Fewer Calls
By alerting customers to delays before they call, you reduce inbound call volume by 47% and improve trust.
Higher SLA Adherence
Automated monitoring of every milestone prevents costly penalty breaches and strengthens client relationships.
Scale Without Headcount
Handle 3x more shipment volume during peak seasons without hiring additional temporary support staff.
Everything Your Logistics Business Needs, Automated
From enquiry to final delivery proof, see how our AI handles the entire lifecycle.
Sales & Quote Automation Engine
Capture enquiries from email, web forms, and WhatsApp automatically.
Auto-tag leads by lane, transport mode (Air/Surface), and urgency.
Instant freight rate estimation based on your rate cards and historical data.
Detect shipment type (FTL/LTL/Parcel) and route to the right specialist.
Generate structured RFQ responses in minutes, not hours.
Win/loss analytics by lane to help optimize your pricing strategy.
Customer Self-Service Portal
Customers can search live status by AWB, PO, or LR number instantly.
View detailed milestones: "Picked up", "In Transit", "Out for Delivery".
Download tax invoices, e-way bills, and PODs without emailing support.
Raise pickup requests directly via the portal or WhatsApp bot.
Receive proactive alerts for weather delays or route deviations.
Access policy FAQs regarding insurance, claims, and packaging guidelines.
Exception & Ticketing Management
Automatically log delays, damages, or shortages as structured tickets.
Auto-route issues to the specific lane manager or hub in-charge.
Mandatory photo evidence upload for damage claims to reduce disputes.
SLA countdown timers ensure high-priority issues are resolved first.
Sync ticket status with customer portals so they see you are working on it.
Root cause analytics to identify recurring bad routes or vendors.
Field & Last-Mile Operations
Push pickup and delivery tasks directly to the driver's mobile app.
Real-time status updates: Driver clicks "Arrived" and customer gets notified.
Digital Proof of Delivery (ePOD) with sign-on-glass and photo capture.
Exception flagging: Drivers can report "Customer Unavailable" instantly.
Milk-run optimization to ensure the most efficient delivery sequence.
Automated driver performance feedback based on on-time rates.
Everyone Wins with Converiqo
See how our AI bot makes life easier for logistics leaders, ops teams, and shippers.
Logistics Leaders
- Real-time visibility into network-wide SLA adherence and bottlenecks.
- Scalable operations that can handle peak season volume spikes.
- Audit-ready digital records for every shipment and transaction.
Control Tower Teams
- Consolidated view of all exceptions across the entire network.
- Automated escalations ensuring critical issues get attention fast.
- Better coordination with partners and remote hubs without phone tags.
Sales & Account Managers
- Faster RFQ turnaround times leading to higher win rates.
- Centralized view of customer enquiry history and lane preferences.
- Data-driven Quarterly Business Reviews (QBRs) with key clients.
Shippers & Customers
- Total transparency with proactive updates on their shipments.
- Instant access to documents like PODs and invoices 24/7.
- Reliable service experience that builds long-term trust.
Flexible Deployment for Any Model
Tailored solutions for your specific logistics operations.
Fleet Operators
Optimize asset utilization, fuel monitoring, and driver performance tracking.
Warehousing & 3PL
Streamline inbound/outbound flows, cross-docking, and inventory visibility.
Last Mile Delivery
Improve delivery success rates, rider efficiency, and customer communication.
Cold Chain Logistics
Integrate IoT sensors to monitor temperature compliance in real-time.
Express Cargo
Speed up sorting and hub interactions.
Freight Brokerage
Efficiently match loads with carriers and automate negotiation workflows.
Leaders on measurable change
33%
Faster Responses
47%
Fewer Tracking Calls
3.2x
Faster Exceptions
+18%
On-Time Delivery
“Before Converiqo, our control tower was a chaotic mix of emails and phone calls. Now, everyone—from the sales team to the warehouse manager—sees one version of the truth. We've cut our exception resolution time by 70% and our clients love the transparency.”
Rohit Deshmukh
COO, AxisLog 3PL Solutions
Frequently Asked Questions
Answers for leaders and ops heads.
Agentic AI automates shipment enquiries, customer updates, and exception handling, helping logistics companies operate faster and more reliably.
Automation reduces tracking queries, dispatch delays, manual follow-ups, and miscommunication across delivery and support teams.
Yes. AI provides proactive shipment updates, delay notifications, and delivery confirmations, improving transparency and trust.
Customers can track shipments, view documents, raise issues, and monitor resolution status without contacting support teams.
Converiqo unifies tracking, dispatch coordination, customer communication, ticketing, and analytics into one scalable platform for logistics companies.
When a delay or breakdown is logged, the AI instantly triggers a workflow to notify the customer, alerts the control tower, and re-routes the task to a nearby asset if necessary.
Yes. Converiqo is built with an API-first approach to sit on top of your existing Warehouse Management and Transport Management Systems, connecting the "front-office" to your "back-office".
By capturing actual arrival/departure times, route deviations, and customer feedback for every trip, the platform creates automated performance leaderboards and identifies training needs.
Absolutely. It reconciles trip logs with contract rates and digital signatures (PODs), reducing billing errors and speeding up the payout cycle for partners and vendors.
Yes. We use enterprise-grade AES-256 encryption and follow strict data privacy protocols to ensure all manifest details and client contact info stay private and safe.
Optimize your supply chain visibility
Automated tracking, exception management, and support for a seamless high-velocity logistics network.