Scale Your Laundry Business
with AI That Handles
55% Faster Pickups
Automate pickup scheduling, order tracking, and delivery coordination. Cut coordination calls by 68% and boost repeat bookings by 42%.
What is AI for laundries?
Agentic AI workflows that handle customer pickup requests, order status queries, and payment processing automatically.
How does it help operations?
Optimizes rider routes, captures special fabric instructions digitally, and manages plant-to-store garment flows.
What are the key benefits?
68% reduction in manual status calls, zero double-booked slots, and 42% growth in repeat subscription revenue.
Laundry Business Capabilities
Discover how fabric care brands leverage Converiqo AI to deliver premium customer convenience and efficient plant operations.
Single-Outlet Laundries
Empower local shops with professional automation and pickup slot management.
- Automated pickup scheduling via WhatsApp with live calendar sync.
- Digital garment intake with stain tagging and customer preferences.
- Instant status alerts for washing, ironing, and ready-to-dispatch stages.
Multi-Store Chains
Centralized control for brands managing multiple outlets and central processing plants.
- Real-time garment tracking from store-intake to central-plant and back.
- Unified rider fleet management with optimized inter-store logistics.
- Centralized customer support dashboard for all branch-level queries.
Subscription Services
Scalable workflows for urban laundry apps with recurring pickup and wallet models.
- Automated recurring pickup logic for weekly or monthly members.
- Wallet-based payment systems with automated low-balance reminders.
- Referral and loyalty engine to grow user base without manual marketing.
Corporate & Hotel Care
Manage high-volume commercial contracts and strict SLA compliance efforts.
- Departmental-level billing and quota tracking for institutional clients.
- Detailed audit logs for every batch to ensure hygiene and safety compliance.
- Bulk order processing with priority queuing for express turnarounds.
Why Laundries Choose a Unified AI Platform
Leading fabric care brands select Converiqo for comprehensive automation that simplifies retail and logistics.
Unified Service Hub
One integrated platform connects your stores, processing plants, riders, and support teams.
Precision Instruction Mgmt
AI that captures stain photos and fabric care notes digitally, and sends them directly to the plant.
Logistics Optimization
Automated rider assignment and route planning based on pickup slots and vehicle capacity.
Operational Velocity
Streamline plant workflows with automated stage-wise tracking from wash to iron to pack.
Deep Customer Loyalty
Provide a 24/7 self-service experience with instant responses and proactive delivery updates.
Scalable Operations
AI platform that handles thousands of daily garments across multiple zones without more staff.
Real Problems Laundry Businesses Face
See if any of these challenges sound familiar. Our AI bot solves all of them.
Order Status Query Overload
Customers calling repeatedly to ask "Where is my laundry?" or "What is my bill total?".
Rider Coordination Chaos
Juggling WhatsApp pins and spreadsheets to manage daily pickup and delivery routes.
Lost Garment Instructions
Paper slips getting lost or misinterpreted, leading to rewash cycles or damaged specialty items.
Missed Pickup Slots
Unreliable scheduling leads to missed slots, unhappy customers, and wasted rider fuel.
Low Repeat Frequency
Inability to nudge seasonal or occasional customers to book their next dry-cleaning service.
Billing & Scale Disputes
Discrepancies between customer count and final bill causing friction at the doorstep.
How Converiqo Saves You Money
Three powerful ways our AI bot transforms your laundry operations and cuts costs.
One AI Replaces 2 Office Staff
Handle unlimited order status checks, pickup bookings, and basic support 24/7 without extra team members.
25% Lower Logistics Costs
Optimized routing and slot management ensure riders hit more locations with less idle travel time.
37% Faster Turnaround
Digital tracking and automated plant notifications shrink the time from pickup to ready-for-delivery.
Everything Your Laundry Business Needs
From qualifying enquiries to managing plant processing and rider logistics, see how our AI handles it all.
Pickup & Order Booking Hub
Instant Slot Intake: AI captures pickup requests via WhatsApp with live slot availability.
Service Price List: Interactive menu for wash, dry-clean, iron, and specialty services.
Garment Instruction Capture: Digital capture of stains, fabric care, and perfume preferences.
Multi-Channel Capture: Sync bookings from web, app, walk-ins, and aggregator partners.
Confirmation Autopilot: Send OTP-linked pickup confirmations and rider ETAs instantly.
Reduce Response Time by 55%: Support teams focus on exceptions instead of booking calls.
Plant & Progress Manager
Stage-Wise Tracking: Monitor garments from intake → wash → iron → quality check → pack.
Digital Garment Tagging: Sync barcoded tags with central AI for real-time item visibility.
Inventory Management: Alert managers when detergents or packaging hits reorder levels.
Plant-Store Sync: Real-time visibility of processed orders ready for dispatch from central hubs.
Quality Check Log: Capture QC photos and notes for premium or specialty couture items.
Exception Alerts: Instant notifications for rewash needs or machine downtime issues.
Rider & Delivery Ops
Optimized Dispatch: Group deliveries by route and rider vehicle capacity automatically.
Mobile Manifests: Riders get digital lists with customer notes and precise drop locations.
Live Delivery Tracking: Customers see rider location and ETA without calling the store.
POD & Payment Capture: Digital proof of delivery and instant payment link generation.
Reschedule Autopilot: Handle delivery reroutes and "customer not home" cases via AI chat.
Performance Dashboards: Track on-time rates and customer rider ratings per zone.
Growth & Issues Resolution
Loss & Damage Ticketing: Structured resolution for missing items with SLA-based recovery.
Subscription Renewals: Automated nudges for plan top-ups and monthly membership renewals.
Repeat Order Campaigns: Nudge inactive users with festive or item-specific dry-clean offers.
Loyalty Point Engine: Manage reward points and referral credits based on total spends.
CSAT/NPS Autopilot: Collect ratings post-delivery while the experience is fresh.
Recover 25% Admin Time: AI handles routine invoicing, statements, and feedback collection.
Value for Every Laundry Leader
Ecosystem-wide benefits that scale from local shops to regional processing plants.
Business Owners
- Single-screen visibility into outlet sales, plant utilization, and rider efficiency across the network.
- Significant reduction in operational leakage and coordination burnout during peak seasons.
- Data-backed expansion plans based on zone-wise demand and logistics performance data.
Plant Managers
- Real-time tracking of garment stages from intake to wash, iron, and packaging units.
- Automated inventory alerts for detergents, chemicals, and packaging materials.
- Ensure 100% digital SOP compliance for high-value or delicate fabric treatment.
Support & Store Staff
- Elimination of repetitive "Where is my order?" calls and manual schedule juggling tasks.
- Digital instructions reduce rewash cycles and customer disputes over garment care notes.
- Professional tools that simplify daily intake, tagging, and billing tasks significantly.
Riders & Field Teams
- Optimized daily routes that save fuel, reduce travel stress, and hit pickup targets.
- Real-time access to customer notes ensure they never miss a garment count or note.
- Faster handovers with digital POC/POD and automated customer notification triggers.
Corporate Clients
- Institutional portals to track bulk order progress and departmental quotas 24/7.
- Automated billing and reconciliation that follows strict corporate finance guidelines.
- Priority support for high-volume SLA contracts with dedicated AI-desk escalations.
Retail Customers
- Premium convenience with 24/7 self-service, transparent tracking, and express booking.
- Confidence in garment care through digital instructions and quality audit trails.
- Professional support for queries or claims via their preferred WhatsApp or web channels.
Deployment Fit for Every Laundry Scale
Tailored solutions for your specific fabric care niche.
Regional Laundry Chains
Standardize operations and logistics across dozens of outlets and central plants.
Premium Dry Cleaners
Focus on high-touch couture care with digital instruction and QC audit trails.
On-Demand Laundry Apps
Scale high-volume pickups and route optimization with friction-free AI booking.
Hotel & Institutional Laundries
Manage heavy bulk SLAs, departmental quotas, and corporate compliance at scale.
Specialty Cleaners (Shoes/Bags)
Handle specialized item-specific workflows and expert quality checkpoints.
Rural & Semi-Urban Hubs
Bring digital convenience and trust to growing tier-2 and tier-3 market networks.
Leaders on measurable change
45%
Reduction in admin workload
55%
Increase in pickup velocity
2.3x
Faster issue resolution
42%
Repeat business growth
“We handle 2,000+ daily pickups. Converiqo gives customers instant answers while routing riders, QC, and support through predictable workflows. Repeat orders are up 42% and escalations close within hours.”
Riya Narang
COO, FreshFold Laundry Collective
Frequently Asked Questions
Answers for leaders and ops heads.
Agentic AI automates customer queries, organizes order handling, and streamlines coordination across pickup agents, washing teams, and delivery staff so every step is tracked and predictable.
Laundries struggle with lost items, unclear instructions, scheduling delays, repeat questions, quality complaints, and manual communication gaps. Automation removes confusion and keeps pickup-to-delivery workflows visible.
Yes. Automation assigns pickup agents, tracks garment progress, handles special instructions, and escalates delays, ensuring customers receive timely service and accurate updates end to end.
AI sends automated updates for pickup timing, washing status, stain treatment, ironing progress, delivery schedules, and complaint handling so customers get clarity without repeatedly calling the store.
Key KPIs include pickup accuracy, garment turnaround time, complaint frequency, repeat customer rate, ticket resolution speed, and CSAT. These insights highlight reliability gaps and growth opportunities.
Customer Self-Service lets users check order status, upload garment instructions, review pricing, track delivery timing, and raise issues anytime - reducing repetitive questions and improving convenience.
The Ticketing System organizes complaints like lost garments, damage issues, delayed deliveries, stain concerns, or billing errors into structured tickets with owners, SLAs, and automated updates.
Field Service Management assigns pickup and delivery staff efficiently based on slots, location, and workload while tracking arrival times, delays, and completion for a predictable service experience.
Workflow Automation standardizes order entry, garment tagging, washing steps, quality checks, and dispatch so processing teams collaborate smoothly with support, billing, and riders.
Marketing campaigns boost repeat orders through offers and reminders, while Feedback / Survey insights highlight service gaps. Together they refine quality, attract new customers, and improve loyalty.
Ready to digitalize your laundry business?
Join the leading fabric care chains who have eliminated coordination chaos and scaled their operations with Converiqo.AI.