Insurance Agents & Brokers

Agentic AI for
Insurance Agents

Converiqo's Agentic AI empowers insurance professionals by automating the entire policy lifecycle. From instantly qualifying leads and generating complex quotes to managing renewals and handling claims support, our intelligent agents work 24/7 to ensure no opportunity is missed and every client feels valued.

48%

faster policy issuance

62%

reduction in manual admin

4.2x

faster response time

What is Agentic AI for Insurance?

It is an autonomous workforce that integrates with your CRM and Policy Admin Systems to handle repetitive tasks—like qualifying leads, sending renewal reminders, and answering coverage questions—without human intervention.

Does it help with renewals?

Absolutely. It tracks policy expiry dates, sends multi-channel automated reminders (WhatsApp, Email, SMS), generates payment links, and even offers retention incentives to prevent policy lapses.

Can it handle claims?

Yes. It guides policyholders through the First Notice of Loss (FNOL) process, collects necessary documents via chat, validates them, and provides real-time status updates, significantly reducing call center volume.

Deployment Scope

How Agents Use Converiqo

From lead acquisition to claim settlement and commission tracking.

Lead Management

Capture and qualify leads from web, social, and referrals 24/7.

  • Instant lead alerts & routing
  • Automated nurturing sequences
  • AI-driven needs analysis

Policy Renewals

Automate the entire renewal lifecycle to boost retention rates.

  • Early expiry alerts
  • Frictionless payment links
  • Lapse prediction & prevention

Claims Support

Simplify and speed up the claims experience for policyholders.

  • Digital FNOL intake
  • Automated document collection
  • Proactive status tracking

Cross-Selling

Identify coverage gaps and suggest relevant add-on products.

  • Portfolio gap analysis
  • Life-stage event triggers
  • Personalized bundle offers

Commission Tracking

Real-time visibility into your earnings and payout schedules.

  • Payout forecasting
  • Discrepancy alerts
  • Performance bonus tracking

Underwriting Ops

Pre-screen risks and ensure complete application packets.

  • Risk scoring assistance
  • Missing document alerts
  • Carrier portal sync
Unified Advantage

Why Agents Choose Converiqo

Growth without the operational grind.

Higher Retention

Proactive renewal management ensures fewer policy lapses and higher lifetime value.

Retention

Faster Sales

Automated quotes and proposals reduce turnaround time from days to minutes.

Speed

Better Service

24/7 instant responses to client queries build trust, loyalty, and referrals.

Service

Zero-Touch Ops

End-to-end automation for routine admin tasks allows you to scale without hiring.

Efficiency

Compliance Guard

Automated audit trails and regulatory checks ensure you are always compliant.

Security

Carrier Sync

Seamlessly push and pull data from major carrier portals and systems.

Integration
Common problems

Agency Pain Points Solved

Overcoming operational hurdles to unlock growth.

Fragmented Comms

Missed messages across WhatsApp, email, and phone leading to lost sales opportunities.

Manual Quotes

Spending hours manually generating quotes and proposals instead of selling.

Renewal Gaps

Forgetting to follow up on renewals in time, leading to preventable policy lapses.

Lead Chaos

Leads getting lost in spreadsheets with no proper tracking or follow-up process.

Claims Delays

Manual claims handling causing delays and customer frustration during critical times.

Staff Burnout

Team overwhelmed by repetitive administrative tasks and low-value data entry.

Cost Efficiency

ROI for Your Agency

Maximize efficiency and revenue with smart automation.

More Sales

Free up 20+ hours/week per agent for new business development and relationship building.

Scalability

Handle 3x more clients and policies without adding more administrative staff or overhead.

Client Trust

Fast, reliable, and transparent service leads to higher Net Promoter Scores and referrals.

Core modules

Agency Automation Modules

Tools tailored for insurance success.

Sales Flow

Lead & Quote Engine

1

Unified multi-channel lead capture from social media, website forms, and aggregators into a central dashboard.

2

AI-driven needs assessment chat that engages visitors 24/7 to determine detailed coverage requirements and budget.

3

Instant comparative quote generation from multiple carriers to offer the best price-to-value options immediately.

4

Real-time proposal tracking to see when clients open quotes and identify hot leads for immediate follow-up.

5

Integrated E-signature workflows allowing clients to sign policies digitally from any device, anywhere.

6

Automated win-back sequences that nurture lost leads with relevant content and new offers over time.

Renewal Flow

Renewal Manager

1

Automated expiry date tracking that syncs with policy admin systems to ensure no renewal date is ever missed.

2

Multi-channel reminders sent via WhatsApp, Email, & SMS based on customer preference to maximize reach.

3

One-click renewal payment links embedded in messages to reduce friction and encourage immediate action.

4

Lapse risk prediction alerts that identify high-risk clients early so agents can intervene personally.

5

Renewal performance analytics to track retention rates, premium growth, and team performance in real-time.

6

Dynamic early-bird discount offers generated automatically to incentivize clients to renew before the due date.

Claims Flow

Claims Assistant

1

Guided chatbot incident reporting that collects all necessary First Notice of Loss (FNOL) details instantly.

2

Mobile photo and document upload capabilities allowing clients to submit evidence directly from the accident site.

3

Automated status push notifications keeping clients informed at every stage from survey to settlement.

4

Surveyor appointment coordination that syncs calendars between the field team and the policyholder automatically.

5

Digital settlement notification and fast-track processing for minor claims to improve customer satisfaction.

6

Fraud detection algorithms that flag suspicious patterns or inconsistent data in claim submissions for review.

Nurture Flow

Marketing Automation

1

Automated birthday & anniversary wishes that add a personal touch to client relationships without manual effort.

2

Educational insurance content sharing to position agents as trusted advisors and keep the brand top-of-mind.

3

Targeted cross-sell campaigns that suggest relevant add-ons (e.g., health riders) based on life-stage changes.

4

Automated referral requests sent after positive service interactions to grow the client base organically.

5

Newsletter content generation using AI to curate relevant industry news and tips for your client list.

6

Event-triggered policy reviews sent after major life events like marriage or home purchase to adjust coverage.

Service Flow

Client Portal (CSSE)

1

Secure policy document repository where clients can access, download, and share their certificates anytime.

2

Self-service endorsement requests allowing clients to update address, nominees, or contact details instantly.

3

Premium payment history view providing a transparent ledger of all past transactions and upcoming dues.

4

Family portfolio consolidation giving the head of household a single view of all family insurance policies.

5

Direct agent chat widget for quick queries, connecting clients to their dedicated advisor without phone tag.

6

Digital ID card wallet integration allowing clients to carry their health and motor policy cards on their phones.

Ops Flow

Operations & Compliance

1

Automated commission tracking that calculates payouts across multiple carriers and hierarchies accurately.

2

Agent performance scorecards visualizing targets vs. actuals to gamify sales and motivate the team.

3

Regulatory compliance audit trails that log every interaction and transaction to meet legal standards.

4

Carrier integration management to seamlessly push and pull data from various insurer portals.

5

Smart task assignment & routing that distributes leads and queries to the most suitable available agent.

6

License expiry tracking for sub-agents and POSPs to ensure your entire sales force remains compliant.

Insight Flow

Business Intelligence

1

Real-time sales & revenue leaderboards to identify top performers and lagging regions instantly.

2

Renewal retention & churn heatmaps to pinpoint specific products or demographics with high attrition.

3

Claims loss ratio analysis to monitor portfolio health and negotiate better terms with insurers.

4

Channel partner performance metrics to evaluate the ROI of different lead sources and distributors.

5

AI-driven profitability forecasting that predicts future revenue trends based on pipeline and historical data.

6

Product mix optimization insights suggesting which high-margin products to focus on for specific customer segments.

Stakeholder outcomes

Outcomes for Everyone

Better business for agents, better care for clients.

Agents

  • Focus on high-value selling.
  • Eliminate paperwork drudgery.
  • Maximize commission earnings.

Operations

  • Streamlined standardized workflows.
  • Drastically reduced manual errors.
  • Full regulatory compliance assurance.

Customers

  • Instant, 24/7 service access.
  • Stress-free renewal experiences.
  • Transparent, fast claims handling.

Principals

  • Real-time agency performance visibility.
  • Scalable business model.
  • Reduced operational overheads.

Channel Partners

  • Real-time lead status updates.
  • Instant commission transparency.
  • Access to branded marketing assets.

Field Force

  • Automated visit scheduling & routing.
  • Mobile-first document capture.
  • Zero administrative reporting lag.
Deployment fit

Built for Insurance Professionals

Adaptable to any agency size or model.

Independent Agents

All-in-one automation suite for solo practitioners to compete with big firms.

Brokerages

Robust multi-user platform for managing teams, territories, and multiple carriers.

Life Insurance

Tools for long-term relationship nurturing and complex policy management.

General Insurance

High-speed automation for Motor, Health, and Travel insurance quotes and claims.

Corporate Brokers

Advanced tools for group policy management and employee self-service portals.

Bancassurance

Integrated workflows for bank-led insurance sales and cross-selling.

Proof of impact

Leaders on measurable change

+40%

Sales Time

+30%

Renewals

-80%

Response Time

4.8/5

Customer CSAT

Converiqo has completely changed how we work. The renewal bot alone has saved us countless hours and boosted our retention significantly. It's like having an extra team member that never sleeps.
V

Vikram Mehta

Principal Agent, SecureLife

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Agentic AI auto-qualifies enquiries, detects intent, and routes leads to the right advisors so teams respond faster and convert more high-value prospects.

Automation removes follow-up delays, centralizes communication, and standardizes proposal workflows, enabling Tier-2 agencies to manage larger lead volumes without leakage.

Yes. AI coordinates endorsements, renewals, claims support, and compliance reminders, keeping every stage of the policy lifecycle structured and on track.

Automated reminders, routing, and escalation alerts ensure every lead receives timely attention, preventing lost inquiries and stalled quotes across product lines.

Track lead response time, quote turnaround speed, renewal conversion, claim support efficiency, and service resolution time via Converiqo dashboards to measure performance.

Lead Engine consolidates leads from web, calls, campaigns, and referrals, scores prospects, detects coverage needs, and routes inquiries to the right advisors quickly.

CSSE portals let clients check policy details, upload documents, track renewals, and raise service requests instantly, reducing repetitive communication and improving transparency.

Marketing automation runs renewal reminders, follow-ups, and nurturing flows that keep prospects engaged and support stronger conversion and persistency.

The contact center unifies voice, chat, and email in one view, giving advisors full context as they handle claims, endorsements, and new business inquiries simultaneously.

Workflow automation and RPA hooks trigger follow-ups, escalations, documentation requests, and renewal alerts, reducing manual workload and ensuring predictable service.

Modernize your insurance agency?

Join top agents using Converiqo to automate renewals, streamline claims, and grow their book of business exponentially.