Scale Your Hotel with
AI That Saves
Cut operational costs by up to 25%, boost direct bookings by 45%, and automate guest inquiries and HR while keeping your existing PMS intact.
Up
to ₹35L Annual Savings
45%
More Direct Bookings
30%
Faster Resolution
What is AI automation for hotels?
Agentic AI workflows for hotel businesses covering guest inquiries, employee self-service, check-in docs, housekeeping reconciliation, and ticketing systems.
How does Converiqo help?
Streamlines hotel operations with automated inquiry handling, ESS workflows, guest engagement, payout reconciliation, and maintenance ticketing.
What are the benefits?
Up to 25% reduction in admin tasks, 45% direct booking growth, 98% billing accuracy, and 24/7 automated support for hotel operations.
How Converiqo is Used in Hotels
Discover how hotel brands leverage Converiqo AI for streamlined operations and enhanced guest building.
Inquiry & Guest Mgmt
Hotels use Converiqo for automated room inquiries, digital check-in, and guest follow-up workflows via WhatsApp.
- Automated inquiry and booking handlers
- Interactive room selection workflows
- Stay milestone and payment alerts
Employee Self-Service
Housekeeping and Front-desk staff access automated ESS portals for shift management, tip tracking, SOP access, and safety training.
- Real-time shift and roster management
- Instant tip and incentive visibility
- Service SOP and safety checklist logs
Guest Communication
Automated guest engagement through WhatsApp and SMS for feedback capture, stay updates, and post-checkout follow-ups.
- Automated post-stay feedback loops
- Stay detail and payment reminders
- Referral and seasonal promo alerts
Housekeeping & Maintenance
Automated ticket creation for maintenance issues and housekeeping task status tracking with integrated staff support.
- Automated maintenance/HK ticketing
- Task completion and SLA monitoring
- Multi-department status dashboards
Why Hotels Choose a Unified BOT Platform
Leading hotel brands select Converiqo for comprehensive automation that enhances property performance and guest loyalty.
Unified Hotel Ecosystem
One integrated platform connects front office, housekeeping, engineering, and finance, eliminating data silos in hotel management.
SOP & Data Compliance
Built-in support for safety documentation, data protection regulations, and operational audit logs for secure service.
Stakeholder Engagement
Enhanced communication with Guests, Staff, and Vendors through personalized, automated interactions that build a hotel brand.
Operational Efficiency
Streamline hotel tasks with automated workflows, reducing manual effort by up to 25% while improving guest response.
Service Excellence
Support premium service with automated feedback loops, department performance tracking, and personalized guest learning.
Future-Ready Technology
AI-powered automation prepares hotels for the future with predictive analytics, personalized marketing, and scalable digital ops.
Real Problems Hotels Face Every Day
See if any of these challenges sound familiar. Our AI bot solves all of them.
Phone Ringing During Check-in Rush
Concierge teams waste 2-3 hours daily answering "What time is checkout?", "Can I see the spa menu?" or "Do you have transfers?". This distracts from key service.
Lost Corporate & MICE Leads Due to Delay
Planners contact 5 hotels for a conference. Delayed responses mean losing ₹5-20 lakhs in booking revenue to competitors who reply faster.
High Admin Costs Squeezing Your Margins
Hiring multiple staff for coordination, order entry, and HR costs ₹20-30 lakhs annually. This capital is better used for amenity improvements.
Cash & Vendor Reconciliation Headache
Manual matching of guest folios and vendor payouts results in 2-3% revenue leakage and daily staff frustration at closing time.
Guests Missing Milestone & Stay Alerts
Critical info about breakfast timings or taxi readiness gets lost, leading to guest complaints and wasted staff effort.
Managers Buried in Manual Paperwork
Your best managers spend 20% of their time on roster logs, safety checklists, and vendor counts instead of hosting VIPs.
How Converiqo Saves You Money & Time
Three powerful ways our AI bot transforms your hotel operations and cuts costs.
One AI Bot Replaces 1-2 Admin Staff
Handle unlimited room inquiries, order entries, and guest feedback 24/7 without hiring more desk staff. Save ₹20-30 lakhs annually.
Instant Responses = More Direct Bookings
Respond to room and corporate inquiries in seconds. Convert 40% more leads by being the first hotel to provide a clear quote.
Automated Cash Audit Boosts Accuracy
Smart reconciliation and vendor tracking increase billing accuracy by 98%, plugging leakage and reducing administrative time by 70%.
Everything Your Hotel Business Needs, Automated
From answering guest questions to managing stay details and staff shifts, see how our AI handles it all.
Smart AI That Answers Guest Questions
1. Guests get instant answers to "Is breakfast included?" "Can I get an extra bed?" "What's your airport shuttle time?" via WhatsApp.
2. Your AI bot handles 200+ guest queries daily, reducing lobby noise and phone calls by up to 60% during peak check-in rushes.
3. Boost repeat visits by 40%: AI automatically sends stay invites and "exclusive member" offers to guests who visited recently.
4. Never lose a corporate lead: Instant responses for MICE or business inquiries mean clients book with you before even googling others.
5. One-time setup, instant updates: Update your room pricing or amenity menu once and it reflects across all conversational channels instantly.
6. Guests love the speed: 85% satisfaction rate because they get room-ready alerts or hotel info without waiting on a busy host.
Convert More Events & Bookings
1. Capture every room inquiry automatically: Whether guests contact via WhatsApp or Web, no stay lead ever falls through the cracks.
2. Respond in 30 seconds, not 3 hours: Instant replies mean you beat competitor hotels and convert 45% more direct inquiries.
3. Smart follow-ups that close deals: AI automatically reminds clients about room selection, check-in approval, and payment links.
4. Save ₹10-15 lakhs on sales staff: One AI bot does the work of an reservation coordinator, handling unlimited leads and follow-ups simultaneously.
5. Track stay engagement: See which promo or channel brings the most room-nights and where guests drop off in the booking journey.
6. Zero data entry: All guest preferences, stay types, and payment details automatically sync with your hotel PMS or CRM.
Free Your Managers by Automating HR & Admin
1. Staff apply for shift swaps via chat in 30 seconds: No more chaotic rosters or manual trackers for property managers.
2. Save 4-6 hours weekly per manager: Automated attendance, tips tracking, and safety logs mean managers focus on guest quality.
3. Reduce HR workload by 60%: Hotel staff get instant answers to salary, tips, and shift questions without disturbing the owners.
4. Cut admin costs by up to ₹6-10 lakhs annually: AI handles routine staff queries, letting you run with a leaner management team.
5. Happier crews = better stays: Transparency in tips and rosters improves staff satisfaction and reduces high industry turnover.
6. Instant SOP access: Staff can check room setup SOPs, safety checklists, or service steps via chat, ensuring 100% stay consistency.
Keep Guests Happy & Boost Referrals
1. Guests track everything instantly: Stay schedule, room status, digital receipts. All available 24/7 on their phone.
2. Reduce bad reviews by up to 80%: Proactive feedback capture during stay allows you to fix issues before the guest leaves.
3. Save ₹4-6 lakhs on feedback staff: AI handles routine surveys and review requests, reducing the need for manual follow-ups.
4. Faster issue resolution: Guests report room or quality issues via chat and get instant ticket tracking or manager apologies.
5. Build a premium reputation: 88% guest satisfaction because they feel remembered and their favorite room type is known.
6. Stay alerts in seconds: Send urgent updates (room change, taxi ready, holiday hours) to all active bookings instantly.
Everyone Wins with Converiqo
See how our AI bot makes life easier for owners, managers, staff, and guests.
Owners & Investors
- Instant visibility into property yield, labor costs, and guest sentiment across the entire chain.
- Automatic alerts when room bookings drop or guest complaints exceed the threshold.
- Audit-ready records for financial transparency, food safety compliance, and licensing.
Property & Housekeeping Managers
- Automated room prioritization and housekeeping coordination reduce peak-hour stress and increase throughput.
- Self-service shift management eliminates the headache of manual roster planning and calling staff.
- Unified feedback dashboards reveal service gaps and training needs in real-time.
Room Attendants & Concierge
- Digital access to room setup SOPs and prep checklists ensures consistency even during high-pressure rushes.
- Self-service HR frees up time for hosting and guest management instead of paperwork.
- Instant visibility into shift incentives and tips boosts motivation and work-life balance.
Accounts & Finance Teams
- Automated daily cash reconciliation and vendor auditing prevent revenue leakage.
- Integrated billing flows reduce manual data entry and end-of-day discrepancy searches.
- Clear audit trails for comps, discounts, and group bookings ensure financial control.
Logistics & Maintenance Teams
- Mobile-first access to guest folios and room preferences enables personalized, high-quality service.
- Instant communication with the desk and manager reduces redundant steps and safety delays.
- Clear visibility into rosters and incentives improves work-life balance and motivation.
Guests & Corporate Travelers
- Frictionless booking, transparent room rules, and instant feedback build trust and repeat business.
- Personalized stay anniversary surprises and new property alerts reached via their preferred channels.
- Digital receipts and documented preferences ensure every stay meets their specific expectations.
Capabilities for every hotel network
Configure once, scale across properties.
Independent Elite Hotels
Digitize stay inquiries, VIP guest notes, and billing audits without replacing your existing PMS.
Multi-Location Hotel Chains
Standardize sales scripts, feedback loops, and HR workflows across 50+ properties instantly.
Luxury Resorts & Villas
Configure custom guest journeys, weather-adjusted alerts, and automated stock reconciliation.
Business & Transit Hotels
Manage quick queues, automated check-in rotation, and group billing with minimal staff effort.
Franchise-Operated Formats
Roll out central governance, brand standards, and real-time performance audits across partners.
Serviced Apartment Groups
Configure custom resident lists, property promo journeys, and experiential guest communication.
Leaders on measurable change
₹30-35L
Annual cost savings
25%
Reduction in admin workload
98%
Billing reconciliation accuracy
45%
Direct booking conversion
“With Converiqo, we automated our room inquiries and check-in checks. We saw a 30% jump in room revenue just because we started replying to stay leads within 60 seconds. It's the best ROI we've seen in our hotel portfolio.”
Rahul Batra
Founder, Royal Hotel & Resort Hubs
Frequently Asked Questions
Answers for leaders and ops heads.
By providing instant answers to FAQs on WhatsApp or web-chat, guests get 24/7 service without waiting for a busy front-desk operator.
Yes. Converiqo.ai categorizes guest requests and routes them directly to the relevant department (F&B, HK, or Engineering) without human manual entry.
The AI monitors checkout signals and triggers room-cleaning tickets instantly, ensuring front-desk has room-ready visibility 30% faster.
Yes. It learns from guest interactions to flag preferences like high floors or dietary restrictions, allowing for a hyper-personalized guest experience.
Absolutely. It handles roster swaps and leave requests autonomously, keeping the hotel properly staffed even during peak holiday seasons.
By enforcing digital SOP checklists for guest interactions and room inspections, it ensures every property meets the group's service excellence standards.
Yes. It triggers automated satisfaction checks 2 hours after checkout, capturing high-intent testimonials and fixing issues before they hit public forums.
By qualifying corporate inquiries based on budget and headcount instantly, the sales team can focus on closing high-value event contracts.
Hotels typically see a 45% jump in direct booking revenue, 25% lower admin labor costs, and significantly improved guest satisfaction scores.
Yes. We follow enterprise-grade data security and privacy protocols to ensure all guest information and booking details remain strictly confidential.
Ready to build the future of hospitality?
Join 120+ hotel properties that have eliminated operational friction with Converiqo.AI.