Home Healthcare · Elder Care · Remote Monitoring

AI Agents for
Home Care Operations

Converiqo automates nurse bookings, care plan updates, and family communication so home healthcare providers scale safely across cities without losing the human touch.

58%

Faster Roster

67%

Less Call Load

42%

More Intake

What is AI for home healthcare?

Agentic AI workflows for home healthcare covering caregiver scheduling, patient monitoring, and elder care coordination.

How does Converiqo help?

Streamlines operations with automated caregiver scheduling, family updates, and remote vital monitoring coordination.

What are the benefits?

75% reduction in scheduling conflicts, 90% caregiver utilization, and 85% family satisfaction with 24/7 automated support.

Deployment Scope

Orchestrating the Care-at-Home Path

Discover how home healthcare providers leverage Converiqo AI for efficient caregiver management and family transparency.

Scheduling & Coordination

Automated caregiver scheduling, shift management, and geo-verified check-ins for nursing and elder care.

  • Automated shift assignments
  • Credential & compliance checks
  • Replacement logic flow

Patient Monitoring

AI-powered clinical monitoring, vitals tracking, and medication adherence oversight for chronic care cases.

  • Vitals trend dashboards
  • Medication regimen tracking
  • Remote monitoring triggers

Health Alerts

Automated health alert generation, emergency response coordination, and physician notification systems.

  • Real-time drift alerts
  • Emergency escalation paths
  • Safety incident logging

Family Updates

Automated family communication, progress reports, and caregiver-family coordination via chat.

  • Daily care summary reports
  • Visit ETA & photo updates
  • Trust-building feedback loops
Unified Advantage

Why Care Networks Choose Unified AI

Leading home care organizations select Converiqo for comprehensive automation that enhances clinical safety.

Integrated Home Management

One platform connects intake, scheduling, monitoring, and billing across city hubs.

Total home care automation

Care Efficiency

AI-powered intake and roster optimization reduce travel delays and maximize caregiver utilization.

90% better utilization

Monitoring Excellence

Enhanced family experience through seamless updates and early warning on health vitals.

85% family trust score

Clinical Analytics

Comprehensive analytics with visit compliance tracking and patient outcomes monitoring.

Data-driven home care

Scalable Workforce

Easily expand to new Tier 2 cities with a centralized AI backend that maintains nursing standards.

Expansion ready

Compliance Ready

Standardized documentation and audit trails for NABH-Home and regulatory care reviews.

Audit-ready logs
Common problems

Solving the Home Healthcare Friction

Address the operational challenges that slow down patient intake and clinical safety.

Scattered Intake

Families ping WhatsApp and helplines simultaneously, creating duplicate leads and slow clinical triage.

Manual Care Plans

Coordinators juggle nursing rosters and physician updates across spreadsheets and endless calls.

Equipment Logistics

Beds and concentrators need dispatch and pickup tracking tied to each patient episode manually.

Safety Visibility

Falls and vitals deviations are logged late, leaving leadership without real-time SLA visibility.

Caregiver Attrition

High staff turnover due to poor coordination, scheduling friction, and lack of real-time field support.

Reporting Delays

Families wait too long for condition updates and visit reports from home-care staff, affecting trust.

Cost Efficiency

Home Care Logic Core

Replace manual roster chasing with a proactive AI orchestration layer.

Sales & Intake Acceleration

Capture every nurse and physio enquiry and spin up care plans without manual spreadsheets.

CSSE & Family Command Center

Assistant for families to get visit updates, escalations, and payment links instantly 24/7.

Field Ops Command Center

Arm agents and field teams with checklists and automated nudges so Tier 2 ops stay predictable.

Core modules

Modules for Home Care Mastery

Deploy the modules that fit your agency's service lines and clinical complexity.

Admission Flow

Sales & Care Intake

1

Capture enquiries from hospital discharge planners and WhatsApp in one queue.

2

Auto-tag requests by nursing, elder care, physio, or respiratory specialty.

3

AI-generated intake notes summarize comorbidities before counsellors call.

4

Trigger drip journeys with price estimates and clinical assurances automatically.

5

Sync nurse availability to avoid overbooking and caregiver ghost slots.

6

Live funnel visibility: leads → assessment → care plan → visits started.

Trust Flow

Family Command Center

1

Families ask "Is the nurse vaccinated?", "When is the next vitals report?" via chat.

2

Share onboarding packs: home ICU readiness and consent forms via WhatsApp.

3

Enable self-serve replacements and ad-hoc visit requests without waiting on calls.

4

Show live caregiver ETA and last medications administered in a secure portal.

5

Push medication adherence nudges and exercise routines to caregivers and families.

6

Auto-create tickets for safety escalations with SLA timers for clinical leads.

Operations Flow

Field Service Management

1

Orchestrate daily visit routes for nurses and physios based on skill and geography.

2

Check caregiver credentials and training status before every assignment.

3

Send visit briefs patient history and pre-care notes to caregiver apps instantly.

4

Auto-alert supervisors when vitals cross thresholds that demand doctor review.

5

Connect to IoT devices glucose / SPO2 to feed clinical dashboards in real-time.

6

Generate payroll-ready timesheets and utilization heatmaps for city hubs.

Support Flow

Contact Center & Escalation

1

Give agents AI scripts for admissions, billing, and remote monitoring alerts.

2

Auto-log every interaction into CRM/HIS and tag severity for clinical leads.

3

Blend voice, WhatsApp, and email tickets into one queue with SLA timers.

4

Surface outstanding payments or consent gaps while the agent is on the call.

5

Offer click-to-trigger telemedicine and pharmacy refills from the console.

6

Command-center visibility into unresolved escalations and caregiver absences.

Stakeholder outcomes

Connected Care Outcomes

How unified AI improves life for every stakeholder in the home health path.

Founders & CEOs

  • Command-center visibility into Tier 2 intake and utilization across city hubs.
  • Predictable onboarding journeys cut churn and increase renewal rates.
  • Data-backed playbooks for expansion into new cities or hospital partnerships.

Sales & Coordination Managers

  • Automated nudges move enquiries from assessment to active care without chasing.
  • Roster intelligence balances high-skill caregivers across complex ICU-at-home cases.
  • Single source of truth for visit notes, vitals, and billing status across branches.

Field Workforce (Nurses & Physios)

  • Context-rich visit briefs reduce clinical rework and ensure safer procedures.
  • Digital checklists and documentation templates keep teams compliance-ready.
  • Automated timesheets and reimbursement flows eliminate payroll disputes.

Admin, HR & Finance

  • Clear ticket logs replace manual chasers for equipment or logistics faults.
  • Payroll-ready attendance and reimbursement visibility for field staff.
  • Data-backed insight into staff burnout and cost leakages across sites.

Families & Patients

  • One assistant for care updates, payments, and emergency escalations.
  • Transparent view of who is visiting and what medical tasks were completed.
  • Faster response during incidents builds deep trust in at-home medical care.

Equipment & Pharmacy Partners

  • Structured coordination with vendors for oxygen and medical bed rentals.
  • Automated tracking of material orders and prescription deliveries.
  • Transparent billing and reconciliation for third-party supplies.
Deployment fit

Scaleable for Every Model

Deploy Converiqo across diverse in-home medical and support services.

Nurse Providers

Coordinate rosters and compliance for GDA and certified nurses.

Physio Networks

Automate exercise plans, follow-ups, and outcome reporting per patient.

Home ICU Setups

Link monitors and consumable stock with caregiver clinical workflows.

Elder Care Programs

Deliver dementia and companionship support with consistent family loops.

Hospital Units

Provide post-discharge continuity with surgeon updates and insurance sync.

Equipment Rentals

Track maintenance and pickup of concentrators and beds tied to journeys.

Proof of impact

Leaders on measurable change

42%

Intake Growth

67%

Less Call Load

51%

Visit Compliance

4.8

CSAT Score

Converiqo became our digital command center. Intake, scheduling, and safety workflows run on one agentic layer, so even our Tier 2 branches operate with metro-grade predictability. Families feel informed and supported.
P

Priya Menon

COO, CareNest Home Health

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Converiqo.ai automates routine coordination between family members, coordinating nurses, and field caregivers. Tasks move through structured workflows instead of scattered chats, reducing manual follow-ups and improving care response times.

Leaders see live caregiver locations, pending assessment visits, and staff availability across all city hubs. They can rebalance resources early so no patient is left without support due to staff absence.

Non-clinical tasks—visit registration reminders, eligibility check-ins, internal status queries—are handled by AI agents. Nurses focus on clinical quality instead of chasing operational updates.

Workflows are standardised across all service hubs with city-specific variations. Leadership gets a unified view of intake conversion, visit compliance, and service quality across the entire network.

The platform tracks patterns in delays and communication gaps that cause family anxiety. Agencies fix these friction points proactively, delivering a more predictable and professional healthcare journey.

Caregivers and coordinators raise requests, track approvals, and check rosters without chasing the HR office. That transparency cuts daily friction and keeps teams focused on patient care.

Attendance logs, shift-linked leave workflows, and irregularity alerts give managers accurate data to ensure critical care shifts stay covered during peak hours and holidays.

Scattered emails and messages regarding medical equipment faults or payroll become structured tickets with owners and SLAs. Departments resolve issues faster with better clarity.

Patient billings, caregiver payouts, and vendor reimbursements are centralized. Finance teams get cleaner data, fewer errors, and faster reconciliation.

ESS, HR, ticketing, and payments run on a single AI-driven backbone. Care groups gain connected workflows, reduced manual effort, and a scalable core for global healthcare operations.

Ready to scale your home care network?

Join the leading providers that use Agentic AI to manage caregivers and build trust with families.