Garment Stores · Fashion Franchises · Apparel Chains

Automate Trials, Stock Checks,
and Styling Help in Every Outlet

Converiqo.ai deploys agentic AI across enquiry desks, trial rooms, and counter teams so product questions, size lookups, and order workflows stay instant even during rush-hour floors.

77%

increase in customer self-service adoption

71%

improvement in lead conversion rates

4.8/5

customer satisfaction score

What is AI for Garment Stores?

Agentic AI workflows that manage product enquiries, stock checks, size assistance, and order workflows 24/7—keeping CX consistent and data-rich across every outlet.

How does Converiqo help?

It provides premium self-service, automated surveys, intelligent lead enrichment, and a business panel so franchise owners and stylists focus on styling excellence.

What are the outcomes?

77% increase in customer self-service adoption, 71% improvement in lead conversion rates, and 4.8/5 customer satisfaction with unified operations across stores.

Deployment Scope

How Converiqo is Used in Garment Stores

AI + workflow automation connect customers, stylists, and HQ.

Premium Customer Self-Service

AI-powered self-service portals deliver instant responses, bookings, and information maintaining premium fashion standards 24/7.

  • 24/7 AI booking flows across WhatsApp, SMS, widgets, and native apps.
  • Catalogue, size, and availability answers without staff intervention.
  • Self-serve FAQs spanning sizing, alterations, exchanges, payments, and warranties.

Automated Survey & Feedback Collection

Post-purchase surveys, NPS tracking, and sentiment analysis provide real-time insights for continuous improvement.

  • Auto-trigger surveys via WhatsApp, SMS, and email within hours of purchase.
  • QR-led micro feedback across checkout bays, trial rooms, and exits.
  • Dashboards comparing stores, stylists, topics, and timeframes in real time.

Intelligent Lead Enrichment

Automatically enrich leads with customer history, preferences, purchase patterns, and predictive insights for personalized experiences.

  • Auto pull CRM, POS, and ecommerce history for every sign-up or enquiry.
  • AI scoring on preferences, style needs, recency, spend intent, and conversion odds.
  • Smart routing to stylists by tier, enquiry type, or budget band.

Business Panel & Analytics

Unified dashboards track sales, revenue, store performance, customer satisfaction, and operational KPIs across franchises.

  • Live revenue, ATV, and utilization dashboards by store, day, and category.
  • Stylist scorecards covering appointments, CX ratings, sales, and capacity.
  • Multi-store benchmarking with alerts for drops or standout wins.
Unified Advantage

Why Garment Stores Choose a Unified BOT Platform

Leading fashion franchises select Converiqo to consolidate self-service, surveys, lead enrichment, and operations into one ecosystem.

Premium Self-Service

24/7 AI maintains premium standards while reducing staff workload and keeping CX consistent.

Seamless integration

Survey & Feedback

Real-time NPS and sentiment insights with automated recovery and action triggers.

Data-driven CX

Lead Enrichment

Rich context on preferences, history, and intent for personalized campaigns and styling sessions.

71% conversion lift

Business Panel

Unified dashboards for revenue, store performance, and operational KPIs across the chain.

Single source of truth

Stakeholder Alignment

Franchise owners, managers, stylists, and customers get one consistent experience.

Brand-standard ops

Future-Ready Tech

API-first architecture connects POS, CRM, and analytics without rip-and-replace.

Scalable retail AI
Common problems

Challenges Holding Fashion Franchises Back

Automate the busywork so your teams can focus on styling excellence and customer delight.

Walk-In Enquiry Chaos

Stylists scribble customer preferences manually, so hot prospects walk out without structured follow-ups.

Manual Promotion Management

Festive drops, capsule launches, and loyalty benefits rely on spreadsheets, delaying go-to-market.

Inconsistent Customer Experience

Each store handles size checks, holds, and alterations differently, hurting brand-standard service.

Staff Overload & Missed Follow-Ups

Associates juggle styling, stock checks, and WhatsApp queries without automation to prioritize tasks.

Unqualified Lead Enquiries

Enquiries lack context about customer preferences, budget, purchase history, or loyalty status, making personalization difficult.

Low Customer Feedback Collection

Post-purchase feedback, satisfaction surveys, and review requests depend on staff bandwidth, so insights and improvement opportunities slip away.

Cost Efficiency

How Converiqo Saves You Money & Time

Quantifiable impacts on your garment franchise with agentic automation.

Higher Self-Service Adoption

77% increase in customer self-service adoption reduces floor pressure and keeps premium standards 24/7.

Better Lead Conversion

71% improvement in lead conversion rates with enriched leads and automated follow-ups.

Premium Satisfaction

4.8/5 customer satisfaction score with consistent, brand-standard experiences across every outlet.

Core modules

Agentic AI Fabric for Fashion Retail Ops

Each module is capped at eight high-impact plays so teams can deploy, govern, and scale automation uniformly across stores.

Automation Flow

Customer Self-Service Automation

1

24/7 AI booking flows across WhatsApp, SMS, widgets, and native apps.

2

Catalogue, size, and availability answers without staff intervention.

3

Instant confirmations bundling stylist context, store info, and arrival prep.

4

Pre-visit nudges covering parking, what to bring, and fitting expectations.

5

Post-purchase care tips, product recommendations, and rebooking nudges.

6

Self-serve FAQs spanning sizing, alterations, exchanges, payments, and warranties.

7

Real-time rescheduling, cancellations, waitlists, and calendar-sync updates.

8

Order, alteration, and repair tracking plus preference history for loyal shoppers.

Automation Flow

Survey & Feedback Automation

1

Auto-trigger surveys via WhatsApp, SMS, and email within hours of purchase.

2

QR-led micro feedback across checkout bays, trial rooms, and exits.

3

Contextual surveys for styling sessions, alterations, loyalty joins, and events.

4

Structured metrics on fit, ambience, guidance quality, NPS, and value for money.

5

Sentiment detection that routes urgent issues to store or cluster leaders.

6

Dashboards comparing stores, stylists, topics, and timeframes in real time.

7

Recovery cadences for detractors with automated follow-up questions.

8

Loyalty-linked incentives plus exports to analytics stacks for deeper insight.

Automation Flow

Lead Enrichment & Intelligence

1

Auto pull CRM, POS, and ecommerce history for every sign-up or enquiry.

2

AI scoring on preferences, style needs, recency, spend intent, and conversion odds.

3

Loyalty tier, points, and benefit visibility for instant personalization.

4

Predictive suggestions on categories, fit, and visit timing using past behavior.

5

Signal capture from social reviews and occasion context for richer targeting.

6

Multi-store recognition so repeat visitors get continuity across the chain.

7

Smart routing to stylists by tier, enquiry type, or budget band.

8

Conversion funnel analytics plus automated follow-up nudges per stage.

Automation Flow

Business Panel & Analytics Dashboard

1

Live revenue, ATV, and utilization dashboards by store, day, and category.

2

Stylist scorecards covering appointments, CX ratings, sales, and capacity.

3

CX heatmaps for complaints, delays, and service recovery performance.

4

Drilldowns into product, package, alteration, and membership revenue.

5

Multi-store benchmarking with alerts for drops or standout wins.

6

Marketing attribution for campaigns, events, and influencer traffic.

7

Inventory and demand forecasting for styles, sizes, and replenishment.

8

Export-ready reports for owners, finance, and regional leadership.

Automation Flow

Workflow Automation Across Fashion Retail Operations

1

Styling appointment sequences with pre/post visit workflows, stylist coordination, and customer preference automation.

2

Promotion and campaign journeys with personalized offers, loyalty benefits, and tier upgrade notifications.

3

Alteration and service workflows covering measurement requests, fitting appointments, and completion tracking.

4

Customer feedback loops tied to CRM, stylists, and store leadership with automated escalation and resolution tracking.

5

Service recovery playbooks for appointment delays, product issues, or complaints with automated compensation and follow-up workflows.

6

Reporting automation for store owners, managers, and corporate leadership with scheduled delivery and customizable formats.

7

No-show and cancellation workflows: automated deposits, waitlist management, and rebooking strategies.

8

Inventory and product workflows: automated stock requests, transfer approvals, and retail order management.

Stakeholder outcomes

Benefits for Every Stakeholder

Purpose-built for franchise owners, store managers, stylists, and customers.

Franchise Owners & Brand Leads

  • Higher store revenue through faster conversions, automated upsells, and improved customer satisfaction.
  • Consistent brand-standard experiences across boutique stores, multi-location chains, and franchise networks with unified operations.
  • Actionable data on sales, customer sentiment, and revenue performance through business panel.

Store & Cluster Managers

  • Real-time oversight of sales, stylists, customer satisfaction, and operational KPIs through unified dashboards.
  • Automated workflows reduce manual coordination, allowing focus on customer experience and team development.
  • Instant visibility into feedback, conversion rates, stylist performance, and operational efficiency metrics.

Stylists & Sales Associates

  • Clear schedules, customer notes, and VIP preferences accessible through self-service portals.
  • Less admin burden allows deeper focus on customer relationships and styling excellence.
  • Performance insights inspire coaching, recognition, and professional development opportunities.

Customers & Membership Community

  • Effortless booking, confirmations, and follow-ups through convenient self-service channels feel personalized and responsive.
  • Confidence that preferences, purchase history, and style preferences are remembered and personalized.
  • Responsive communication and instant access to information reinforce premium service standards and trust.

Marketing & Sales Teams

  • Rich lead enrichment data enables personalized campaigns, targeted offers, and higher conversion rates.
  • Survey insights inform marketing strategies, product promotion, and promotional effectiveness.
  • Business panel analytics provide data-driven insights for campaign optimization and ROI measurement.

IT & Technology Teams

  • Centralized platform reduces integration complexity across multiple systems and channels.
  • API-first architecture enables seamless connections with POS, CRM, and analytics platforms.
  • Automated workflows minimize manual IT support requests and system maintenance overhead.
Deployment fit

Capabilities for Every Fashion Format

Adapt automation to any garment store footprint or operating model.

Denim & Casualwear Franchises

Deliver consistent experiences with automation-backed service standards, customer self-service, and comprehensive customer journey management.

Ethnic & Occasionwear Chains

Serve multi-location networks with curated benefits, automated surveys, self-service portals, and personalized analytics across stores.

Premium Apparel & Luxury Boutiques

Coordinate operations across locations with multi-store oversight, lead enrichment, and unified business panels.

Multi-City Fashion Networks

Scale brand experiences across properties while preserving local flair with centralized analytics and consistent self-service experiences.

Hybrid Retail Models

Blend in-store, online, and pop-up experiences with unified customer journeys, lead enrichment, and cross-channel analytics.

Resortwear & Destination Collectives

Synchronize seasonal capsules, stylists, and concierge-led fulfilment across resorts, airports, and luxury pop-ups.

Proof of impact

Leaders on measurable change

77%

Self-Service Adoption

71%

Lead Conversion Lift

4.8/5

Customer Satisfaction

24/7

AI Support

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Many stores struggle with trial-room queues, pricing confusion, and missed assistance. Converiqo.ai brings structure, faster help, and smoother journeys across the floor.

Converiqo.ai aligns each store to shared service flows and standards, so customers experience the same clarity, support, and brand feel in every outlet.

With Converiqo.ai, leaders see live patterns in complaints, delays, and store-level issues, helping them react quickly and protect both sales and brand perception.

Converiqo.ai coordinates tasks, escalations, and follow-ups so staff stay organised during rushes, new collections, and sale days without losing control of customer care.

Converiqo.ai connects visit behaviour, feedback, and engagement, helping brands recognise loyal shoppers and design more intentional, relationship-building experiences.

Converiqo.ai self-service lets shoppers request help, ask size or stock questions, and track responses, easing pressure on floor staff during busy periods.

Converiqo.ai surveys capture short feedback on trial-room experience, staff guidance, and ambience, giving brands clear signals on what to refine in each store.

The Converiqo.ai business panel shows CX scores, recurring pain points, and outlet trends in one view, guiding coaching, investments, and layout or process changes.

Lead enrichment in Converiqo.ai adds context to sign-ups and enquiries, helping brands prioritise styling sessions, offers, and events for the right shoppers.

By unifying self-service, surveys, dashboards, and leads, Converiqo.ai gives garment chains one CX engine instead of scattered tools and untracked store learnings.

Ready to Transform Your Garment Franchise?

Automate customer self-service, surveys, lead enrichment, and operations so teams can focus on delivering premium fashion experiences at every touch.