Automate Trials, Stock Checks, and Styling Help in Every Outlet
Converiqo.ai deploys agentic AI across enquiry desks, trial rooms, and counter teams so product questions, size lookups, and order workflows stay instant even during rush-hour floors.
Challenges Holding Fashion Franchises Back
Automate the busywork so your teams can focus on styling excellence and customer delight.
Walk-In Enquiry Chaos
Stylists scribble customer preferences manually, so hot prospects walk out without structured follow-ups.
Manual Promotion Management
Festive drops, capsule launches, and loyalty benefits rely on spreadsheets, delaying go-to-market.
Inconsistent Customer Experience
Each store handles size checks, holds, and alterations differently, hurting brand-standard service.
Staff Overload & Missed Follow-Ups
Associates juggle styling, stock checks, and WhatsApp queries without automation to prioritize tasks.
Unqualified Lead Enquiries
Enquiries lack context about customer preferences, budget, purchase history, or loyalty status, making personalization difficult.
Low Customer Feedback Collection
Post-purchase feedback, satisfaction surveys, and review requests depend on staff bandwidth, so insights and improvement opportunities slip away.
How Converiqo Elevates Fashion Retail Operations
AI + workflow automation connect customers, stylists, and HQ.
Premium Customer Self-Service
AI-powered self-service portals deliver instant responses, bookings, and information maintaining premium fashion standards 24/7.
Automated Survey & Feedback Collection
Post-purchase surveys, NPS tracking, and sentiment analysis provide real-time insights for continuous improvement.
Intelligent Lead Enrichment
Automatically enrich leads with customer history, preferences, purchase patterns, and predictive insights for personalized experiences.
Business Panel & Analytics
Unified dashboards track sales, revenue, store performance, customer satisfaction, and operational KPIs across franchises.
Core modules
Agentic AI Fabric for Fashion Retail Ops
Each module is capped at eight high-impact plays so teams can deploy, govern, and scale automation uniformly across stores without bloated workflows.
Automation flow
Customer Self-Service Automation
24/7 AI-powered self-service maintains premium standards while reducing staff workload.
24/7 AI booking flows across WhatsApp, SMS, widgets, and native apps.
Catalogue, size, and availability answers without staff intervention.
Instant confirmations bundling stylist context, store info, and arrival prep.
Pre-visit nudges covering parking, what to bring, and fitting expectations.
Post-purchase care tips, product recommendations, and rebooking nudges.
Self-serve FAQs spanning sizing, alterations, exchanges, payments, and warranties.
Real-time rescheduling, cancellations, waitlists, and calendar-sync updates.
Order, alteration, and repair tracking plus preference history for loyal shoppers.
Automation flow
Survey & Feedback Automation
Automated feedback collection with real-time insights and action triggers.
Auto-trigger surveys via WhatsApp, SMS, and email within hours of purchase.
QR-led micro feedback across checkout bays, trial rooms, and exits.
Contextual surveys for styling sessions, alterations, loyalty joins, and events.
Structured metrics on fit, ambience, guidance quality, NPS, and value for money.
Sentiment detection that routes urgent issues to store or cluster leaders.
Dashboards comparing stores, stylists, topics, and timeframes in real time.
Recovery cadences for detractors with automated follow-up questions.
Loyalty-linked incentives plus exports to analytics stacks for deeper insight.
Automation flow
Lead Enrichment & Intelligence
Automatically enrich leads with customer data for personalized experiences and higher conversion.
Auto pull CRM, POS, and ecommerce history for every sign-up or enquiry.
AI scoring on preferences, style needs, recency, spend intent, and conversion odds.
Loyalty tier, points, and benefit visibility for instant personalization.
Predictive suggestions on categories, fit, and visit timing using past behavior.
Signal capture from social reviews and occasion context for richer targeting.
Multi-store recognition so repeat visitors get continuity across the chain.
Smart routing to stylists by tier, enquiry type, or budget band.
Conversion funnel analytics plus automated follow-up nudges per stage.
Automation flow
Business Panel & Analytics Dashboard
Unified dashboards for real-time insights and data-driven decision making.
Live revenue, ATV, and utilization dashboards by store, day, and category.
Stylist scorecards covering appointments, CX ratings, sales, and capacity.
CX heatmaps for complaints, delays, and service recovery performance.
Drilldowns into product, package, alteration, and membership revenue.
Multi-store benchmarking with alerts for drops or standout wins.
Marketing attribution for campaigns, events, and influencer traffic.
Inventory and demand forecasting for styles, sizes, and replenishment.
Export-ready reports for owners, finance, and regional leadership.
Automation fabric
Workflow Automation for Fashion Retail Ops
Connect promotions, events, alterations, and clienteling on one fabric.
Automation flow
Workflow Automation Across Fashion Retail Operations
Styling appointment sequences with pre/post visit workflows, stylist coordination, and customer preference automation.
Promotion and campaign journeys with personalized offers, loyalty benefits, and tier upgrade notifications.
Alteration and service workflows covering measurement requests, fitting appointments, and completion tracking.
Customer feedback loops tied to CRM, stylists, and store leadership with automated escalation and resolution tracking.
Service recovery playbooks for appointment delays, product issues, or complaints with automated compensation and follow-up workflows.
Reporting automation for store owners, managers, and corporate leadership with scheduled delivery and customizable formats.
No-show and cancellation workflows: automated deposits, waitlist management, and rebooking strategies.
Inventory and product workflows: automated stock requests, transfer approvals, and retail order management.
Benefits for Every Stakeholder
Franchise Owners & Brand Leads
- Higher store revenue through faster conversions, automated upsells, and improved customer satisfaction.
- Consistent brand-standard experiences across boutique stores, multi-location chains, and franchise networks with unified operations.
- Actionable data on sales, customer sentiment, and revenue performance through business panel.
Store & Cluster Managers
- Real-time oversight of sales, stylists, customer satisfaction, and operational KPIs through unified dashboards.
- Automated workflows reduce manual coordination, allowing focus on customer experience and team development.
- Instant visibility into feedback, conversion rates, stylist performance, and operational efficiency metrics.
Stylists & Sales Associates
- Clear schedules, customer notes, and VIP preferences accessible through self-service portals.
- Less admin burden allows deeper focus on customer relationships and styling excellence.
- Performance insights inspire coaching, recognition, and professional development opportunities.
Customers & Membership Community
- Effortless booking, confirmations, and follow-ups through convenient self-service channels feel personalized and responsive.
- Confidence that preferences, purchase history, and style preferences are remembered and personalized.
- Responsive communication and instant access to information reinforce premium service standards and trust.
Marketing & Sales Teams
- Rich lead enrichment data enables personalized campaigns, targeted offers, and higher conversion rates.
- Survey insights inform marketing strategies, product promotion, and promotional effectiveness.
- Business panel analytics provide data-driven insights for campaign optimization and ROI measurement.
IT & Technology Teams
- Centralized platform reduces integration complexity across multiple systems and channels.
- API-first architecture enables seamless connections with POS, CRM, and analytics platforms.
- Automated workflows minimize manual IT support requests and system maintenance overhead.
Capabilities for Every Fashion Format
Denim & Casualwear Franchises
Deliver consistent experiences with automation-backed service standards, customer self-service, and comprehensive customer journey management.
Ethnic & Occasionwear Chains
Serve multi-location networks with curated benefits, automated surveys, self-service portals, and personalized analytics across stores.
Premium Apparel & Luxury Boutiques
Coordinate operations across locations with multi-store oversight, lead enrichment, and unified business panels.
Multi-City Fashion Networks
Scale brand experiences across properties while preserving local flair with centralized analytics and consistent self-service experiences.
Hybrid Retail Models
Blend in-store, online, and pop-up experiences with unified customer journeys, lead enrichment, and cross-channel analytics.
Resortwear & Destination Collectives
Synchronize seasonal capsules, stylists, and concierge-led fulfilment across resorts, airports, and luxury pop-ups.
Need-to-know
Frequently Asked Questions
Answers for store owners, managers, and operations teams.
What customer experience gaps do single-brand garment stores usually face?
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Many stores struggle with trial-room queues, pricing confusion, and missed assistance. Converiqo.ai brings structure, faster help, and smoother journeys across the floor.
How can garment retail chains keep service uniform across franchise stores?
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Converiqo.ai aligns each store to shared service flows and standards, so customers experience the same clarity, support, and brand feel in every outlet.
Why do fashion brands need real-time visibility into in-store experience?
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With Converiqo.ai, leaders see live patterns in complaints, delays, and store-level issues, helping them react quickly and protect both sales and brand perception.
How can better workflows support staff in handling rush-hour traffic and new launches?
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Converiqo.ai coordinates tasks, escalations, and follow-ups so staff stay organised during rushes, new collections, and sale days without losing control of customer care.
How can garment stores identify and nurture their most valuable repeat shoppers?
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Converiqo.ai connects visit behaviour, feedback, and engagement, helping brands recognise loyal shoppers and design more intentional, relationship-building experiences.
How does Converiqo self-service help shoppers inside a garment store?
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Converiqo.ai self-service lets shoppers request help, ask size or stock questions, and track responses, easing pressure on floor staff during busy periods.
How can Converiqo surveys improve understanding of fit, style, and store comfort?
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Converiqo.ai surveys capture short feedback on trial-room experience, staff guidance, and ambience, giving brands clear signals on what to refine in each store.
What does the Converiqo business panel provide to fashion retail leaders?
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The Converiqo.ai business panel shows CX scores, recurring pain points, and outlet trends in one view, guiding coaching, investments, and layout or process changes.
How does Converiqo lead enrichment support campaigns, styling sessions, and promos?
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Lead enrichment in Converiqo.ai adds context to sign-ups and enquiries, helping brands prioritise styling sessions, offers, and events for the right shoppers.
Why should single-brand garment chains run CX on a unified Converiqo stack?
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By unifying self-service, surveys, dashboards, and leads, Converiqo.ai gives garment chains one CX engine instead of scattered tools and untracked store learnings.
Transform Your Garment Franchise with Converiqo
Automate customer self-service, surveys, lead enrichment, and operations so teams can focus on delivering premium fashion experiences at every touch.
Trusted by single-brand garment franchises, ethnic wear leaders, and premium apparel networks.