Diagnostic Centers · Radiology Networks · Imaging Hubs

Agentic AI for
Diagnostic Centers

Converiqo automates MRI/CT bookings, staff support, and finance workflows so diagnostic centers can deliver reports with clinical speed and accuracy.

38%

Faster TAT

52%

Less Escalation

4x

Ticket Closure

What is AI for diagnostics?

Agentic AI workflows for diagnostic centers covering appointment scheduling, imaging coordination, result management, and patient communication.

How does it help?

Streamlines diagnostic operations with automated booking management, imaging workflow coordination, and result delivery.

What are the outcomes?

65% reduction in scheduling conflicts, 85% faster report delivery, and 90% patient satisfaction with 24/7 automated support.

Deployment Scope

Orchestrating the Imaging Lifecycle

Discover how diagnostic centers leverage Converiqo AI for efficient imaging services and patient care excellence.

Scheduling & Coordination

Automated appointment booking, modality scheduling, and preparation instructions for diagnostic procedures.

  • Multi-modality scheduling
  • Prep instructions & reminders
  • Equipment sync

Imaging Workflow

AI-powered workflow coordination, protocol optimization, and technician scheduling for diagnostic centers.

  • Protocol selection automation
  • QA & review workflows
  • Technician coordination

Report Distribution

Automated report generation, physician distribution, and critical finding notifications for imaging results.

  • Automated report delivery
  • Physician & patient portals
  • Critical alert systems

Patient Communication

Automated patient communication, result explanations, and follow-up care for diagnostic services.

  • WhatsApp result delivery
  • Patient prep materials
  • Follow-up reminders
Unified Advantage

Why Imaging Hubs Choose Unified AI

Leading radiology networks select Converiqo for comprehensive automation that enhances patient care and operational efficiency.

Integrated Imaging Platform

One platform connects patient management, modality scheduling, and radiology records across all locations.

Total imaging automation

Operational Visibility

Real-time visibility into scanner loads, wait times, and report backlogs for proactive management.

100% TAT oversight

Staff Efficiency

Reduces manual coordination burden on techs and radiologists allowing focus on clinical accuracy.

52% fewer chasers

Quality Standards

Ensures diagnostic quality and compliance across all modalities with automated protocol monitoring.

Standardized care

Multi-Center Scale

Easily manage chains of diagnostic hubs with a centralized AI backend that maintains high service levels.

Network ready

Patient Satisfaction

Deliver clinical reports and prep guides via preferred channels, reducing patient anxiety and wait confusion.

90% patient score
Common problems

Closing the Gaps in Diagnostics

Address the operational challenges that lead to throughput loss and anxious patients.

Fragmented Intake & Booking

Calls, WhatsApp, and hospital referrals feed disconnected sheets, causing double-bookings and lost slots.

Manual Modality Routing

Teams juggle walk-ins, home collections, and imaging bays without AI reminders or load balancing.

Unpredictable Report Delivery

Radiologists rely on manual chasers, leading to SLA breaches and anxious patients waiting for results.

Employee Fatigue & Leakage

Front desks, HR, and IT drown in repetitive update requests instead of running smoother diagnostic operations.

Equipment Downtime Risk

Critical imaging machines like MRI or CT scan stay idle due to delayed maintenance responses or manual fault reporting.

Patient Preparation Gaps

Patients arrive unprepared for procedures (e.g., not fasting), leading to slot wastage and rescheduling delays.

Cost Efficiency

Diagnostic Orchestration Brain

Converiqo connects your LIS/RIS/HRMS into a single proactive agentic layer.

Diagnostic Knowledgebase

Understands MRI/CT prep and wellness panels; triages every inquiry into the right workflow protocol.

Lead Conversion Engine

AI guides inquiry → scored lead → booked modality slot → converted payment with zero manual logging.

Unified Workflow Fabric

Connects lead capture, slot orchestration, HR ticketing, and finance without replacing core LIMS systems.

Core modules

Modules for Diagnostic Mastery

Select the modules that fit your center's growth stage and clinical complexity.

Lead Flow

Lead Management & Booking

1

Capture inquiries from hospitals, corporate health checks, and walk-ins automatically.

2

AI lead scoring by modality, urgency, referral source, and geography for priority booking.

3

Nudges move leads from inquiry to booked slot to report completion journeys.

4

Automated fasting and prep reminders push to patients based on test selection.

5

Deposit and payment links shared in chat to confirm high-value imaging slots.

6

Track referral doctor loyalty and volume trends per modality in real time.

Service Flow

Patient Self-Service

1

Interactive WhatsApp and web portals let patients check status and download reports instantly.

2

Self-serve receipts, invoices, and insurance forms delivered 24/7 without desk calls.

3

AI-guided protocols answer prep FAQs for MRI, CT, and specialized imaging procedures.

4

Transport and home collection tickets routed to drivers and phlebots automatically.

5

Multi-step reminders for follow-up scans and annual wellness checkups.

6

Post-test surveys collect NPS and technician ratings immediately after discharge.

Staff Flow

Employee Self Service (ESS)

1

Geo-fenced attendance and clock-in/out for collectors and mobile unit staff.

2

Leave balance checks and shift swap requests handled via conversational AI.

3

On-demand knowledge access for radiation safety SOPs and PPE protocols.

4

Real-time roster alerts ensure critical diagnostic benches stay covered 24/7.

5

Training and credentialing tasks tracked for lab technicians and radiologists.

6

Internal announcements and emergency alerts push to the entire network instantly.

Back-Office Flow

Ticketing & Finance

1

IT, HR, and accounts support requests become traceable tickets with ownership.

2

SLA timers and escalation paths for machine faults and vendor dependencies.

3

Payments and reimbursements tracked centrally with compliance-ready audit notes.

4

Vendor invoice processing and reconciliation status visible to branch heads.

5

Asset maintenance schedules and downtime logs tied to operational dashboards.

6

Revenue and cost leakage analytics spotlight centers needing management focus.

Stakeholder outcomes

Impact Across the Network

How unified AI supports the entire diagnostic ecosystem.

Patients & Caregivers

  • Book, pay, and download reports without calling the center.
  • Predictable communication on prep requirements and TAT.
  • Lower anxiety through transparent status updates on imaging.

Radiologists & Pathologists

  • Clean, prioritized worklists from LIS/RIS integrations.
  • Faster turnaround through automated query resolution for techs.
  • Visibility into pending studies and backlog risk levels.

Front Office & Call Centers

  • AI handles 80% of routine FAQs and status checks.
  • Guided playbooks for intake and consent reduce errors.
  • Lobbies stay calm with proactive patient flow management.

Admin, HR & Finance

  • Clear ticket logs replace hallway chasers for machine faults.
  • Payroll-ready attendance and reimbursement visibility.
  • Data-backed insight into staff burnout and cost leakages.

Hospital & Referral Partners

  • Real-time view of shared patient report status.
  • Simplified referral commission and payout tracking.
  • Strengthened clinical relationships with reliable TAT logs.

Technical & Maintenance Teams

  • Instant alerts for equipment errors or modality downtime.
  • Digital logbook for preventative maintenance and calibration.
  • Better coordination for spare parts and vendor engineer visits.
Deployment fit

Configurable for Your Center

Deploy Converiqo across diverse diagnostic and imaging models.

Imaging Centers

Orchestrate high-end MRI, CT, and PET-CT workflows.

Radiology Networks

Standardize reporting and TAT across city-wide chains.

Multi-Specialty Labs

Coordinate imaging and pathology on one command center.

Hospital Departments

Sync diagnostics with IPD/OPD and emergency room loads.

Mobile Screening Units

Track geolocation, attendance, and field sample logistics.

Corporate Wellness

Manage bulk screenings and employee data portals securely.

Proof of impact

Leaders on measurable change

38%

Faster TAT

52%

Lower Escalations

4x

Ticket Closure Speed

85%

Self-Serve Adoption

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Converiqo.ai automates routine coordination between front desk, techs, and radiologists. Tasks move through structured workflows instead of scattered chats, reducing manual follow-ups and improving report turnaround time.

Leaders see live scanner loads, pending reports, and technician availability across all branches. They can rebalance resources early so no patient is left waiting due to departmental bottlenecks.

Non-clinical tasks—appointment reminders, prep instructions, internal status queries—are handled by AI agents. Radiologists focus on clinical accuracy instead of chasing operational updates.

Workflows are standardised across all imaging hubs with branch-specific variations. Leadership gets a unified view of TAT performance, equipment uptime, and service quality across the entire network.

The platform tracks patterns in delays and communication gaps that cause patient anxiety. Centers fix these friction points proactively, delivering a more predictable and professional diagnostic journey.

Technicians and front-desk staff raise requests, track approvals, and check rosters without chasing the HR office. That transparency cuts daily friction and keeps teams focused on patient care.

Attendance logs, shift-linked leave workflows, and irregularity alerts give managers accurate data to ensure critical diagnostic benches stay covered during peak hours and holidays.

Scattered emails and messages regarding equipment faults or payroll become structured tickets with owners and SLAs. Departments resolve issues faster with better clarity and accountability.

Corporate billings, vendor payments, and patient reimbursements are centralized in one system. Finance teams get cleaner data, fewer errors, and faster reconciliation for imaging services.

ESS, HR, ticketing, and payments run on a single AI-driven backbone. Imaging centers gain connected workflows, reduced manual effort, and a scalable core for high-volume diagnostic operations.

Ready to automate your diagnostic operations?

Join the leading imaging networks that use Agentic AI to manage radiology workflows and patient care.