Cooperative Banks · Credit Societies · Urban Banks

Redefine Your
Co-op Banking with

Automate member onboarding, savings status tracking, and FD renewal alerts while keeping your existing core banking (CBS) and ledger systems intact.

₹20L+

Ops Savings

3x

Faster Onboarding

99%

Legal Compliance

What is AI for Co-op Banks?

Agentic AI that handles member inquiries, account documentation collection, FD status, and customer support 24/7.

How it helps you?

It eliminates lead-leaking in branches, automates FD renewal reminders, and manages member alerts, reclaiming 75% of administrative bandwidth.

Strategic Outcomes?

Up to 50% higher deposit retention, optimized branch operations, and a professional digital brand for your bank.

Deployment Scope

How Converiqo is Used in Cooperative Banking

Transform your cooperative bank into a modern, automated financial hub with seamless agentic workflows.

Member Onboarding & KYC

Capture applicant data and eligibility documents automatically via WhatsApp.

  • Identify account type (Savings, Current, FD) and initial deposit via AI bot
  • Deliver professional digital bank brochures and rate cards instantly 24/7
  • Auto-reply to member inquiries across regional languages and local bots

FD & Investment Logistics

Manage renewals and investment certificates with total precision.

  • Instant secure links for FD receipt uploads and digital signature steps
  • AI-driven reminders for members about maturing deposits or interest options
  • Record document reception and verification status directly onto the CRM log

Status & Statement Support

Manage account queries and statement requests automatically.

  • Members receive automated "Dividend Declared" and "Interest Credited" alerts via WhatsApp
  • Self-service balance inquiry and mini-statement requests via professional AI chat
  • Identify high-net-worth members via automated behavioral health alerts

Support & Branch Outreach

Automate member support and audit compliance.

  • Professional digital ticketing for member complaints with 1-click resolution
  • Automated delivery of account passbooks and tax certificates via chat
  • Real-time dashboard for active memberships and bank-wide CIBIL health
Unified Advantage

Why Banks Choose a Unified BOT Platform

Leading cooperative brands select Converiqo for comprehensive automation that builds trust and efficiency.

Unified Member Context

One cohesive record for every member, from savings history to family holdings.

Curated co-op ops

Regulatory Integrity

Ensuring 100% adherence to RBI/Co-op protocols and digital consent schedules.

100% audit audit

Premium Brand Voice

Build an elite institution with instant, sharp responses to account inquiries.

99% member trust

Branch Bandwidth

Recover up to 75% of administrative time, allowing focus on actual community growth.

75% bandwidth gain

Digital Excellence

Provide an elite digital experience that justifies institutional credibility.

Luxury co-op fintech

Scalable Institution

Adopt agentic AI that scales from a local society to a multi-state cooperative bank.

Enterprise ready
Common problems

Real Problems Co-op Banks Face Every Day

Frontline operational friction that hinders your bank's growth and reputation.

Member Leakage

Account inquiries from local ads get buried, losing crores in potential deposits.

KYC Delay Fatigue

Staff spend hours manually chasing members for missing PAN or Address docs.

Support Overhead

High volume of "What is my balance?" or "Statement please" calls in the branch.

Renewal Friction

Missed FD renewals due to lack of reminders leading to customer dissatisfaction.

Manual Statementing

Billing for thousands of member dividends is slow and prone to errors.

Audit Compliance

Missing out on digital trail of member consent or grievance resolution logs.

Cost Efficiency

How Converiqo Saves Your Bank Money

Measurable impacts on your financial bottom line and productivity.

AI Bank Assistant

Handle inquiries and account triage 24/7 without hiring extra staff. Save ₹20L+ annually.

Onboarding Speed

Increase account kickoff speed by 40% through instant KYC collection and eligible checks.

Retention Revenue

Reclaim "lost deposits" from matured FDs with automated tracking and renewal alerts.

Core modules

Everything Your Banking Hub Needs, Automated

Seamless workflows designed to connect owners, managers, and members.

Support Automation

Smart Support for Member Queries

1

Members get instant answers to "What is the FD rate?" and "Send my mini-statement".

2

AI handles 80% of routine bank queries across WhatsApp and regional bots.

3

Reduce coordinator response time from days to seconds within the first week.

4

Never lose a lead: Instant qualification and account-product delivery 24/7.

5

Update your rate cards once; it reflects across all member channels instantly.

6

Professional, business-sharp tone for bank support 24/7.

Onboarding Flow

Convert Intake into Active Members

1

Capture leads from local ads and mobile apps directly into a unified dashboard.

2

Automation screens for income, purpose, and referral immediately.

3

Automated account booking with instant digital T&C and KYC link sharing.

4

Nurture past members with new loan offers and insurance cross-sells.

5

Secure initial deposits via integrated payment links on WhatsApp.

6

Zero manual data entry from inquiry to branch officer assignment.

Operations Flow

Streamline Portfolio Operations

1

Officers mark "KYC Verified"; members get "Account Active" alerts via WhatsApp.

2

Automated mature-FD tracking and missing payment alerts for members.

3

Record member T&Cs and digital signatures directly onto the bank digital profile.

4

Push electronic account passbooks and tax certificates automatically.

5

Identify "at-risk" members via automated account-activity health alerts.

6

Recover 75% of administrative bandwidth for pure community focus.

Engagement Flow

Elite Brand & Lasting Trust

1

Members access history, certificates, and digital receipts via a professional bot.

2

Proactive updates about bank milestones and dividend offers build trust.

3

Ticketing system for member concerns ensures every issue is tracked to resolution.

4

Automated feedback pulses after every finish to monitor service quality.

5

Modern, secure way for brands and fans to interact with you on their terms.

6

Integrated referral programs that reward members for inviting neighbors.

Stakeholder outcomes

Everyone Wins with Converiqo

Ecosystem benefits for every role in the cooperative banking industry.

Bank Directors

  • Grow your brand with a high-tech, business identity that members value.
  • Eliminate member lead leakage and manual coordination across branches.
  • Scale your network with standardized automated ops and audit controls.

Branch Managers

  • Manage multiple staff rosters and member schedules without spreadsheet hell.
  • Ensure 100% adherence to RBI/Co-op T&Cs and legal posting schedules.
  • Real-time insights to identify high-performing and at-risk members.

Account Officers

  • Access member briefs and KYC links in seconds on your phone.
  • Focus purely on community service while AI handles repetitive account questions.
  • Clear daily schedule ensures no onboarding commitment is missed.

Members & Depositors

  • Total peace of mind with real-time deposit alerts and file clarity.
  • Self-service access to statements and NOCs 24/7 on WhatsApp.
  • Modern way to pay and interact with the bank professionally.

Marketing Teams

  • Get clear direction on local campaign priority and lead assignments.
  • Automated account-completion alerts and member transparency.
  • Professional digital workflow linked to the bank brand.

Audit & Compliance

  • Centralized coordination with the branch team via unified dashboards.
  • Automated status updates on KYC proofs and project progress.
  • Better data transparency to coordinate with overall institutional timelines.
Deployment fit

Capabilities for Every Banking Brand

Scalable deployment options for any size of co-op banking business.

Credit Societies

Professional-grade automation for local societies to scale their membership.

Urban Co-op Banks

Coordinate multiple branches and loan products with AI speed.

Rural Co-op Hubs

Manage crop loans and savings products for farming members.

State-Level Banks

Manage nationwide member support and digital transformation on-stream.

Women Societies

Standardize brand voice and delivery standards across local units.

Neo-Cooperative Banks

Streamline digital intakes and asset delivery journey with AI speed.

Proof of impact

Leaders on measurable change

₹20L+

Annual Admin Savings

50%

Member Growth

99%

KYC Reliability

4.5x

Member Referrals

Member inquiries were taking up all our branch time. Now, Converiqo handles the KYC and account status automatically. It has reclaimed our staff bandwidth and doubled our monthly deposits.
S

Sharad Deshpande

Chairman, Janata Sahakari Bank

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Converiqo.ai centralises enquiries for accounts, loans, deposits, and services from branches, websites, and campaigns in one place. Bank teams get structured ownership and follow-ups, improving response times and reducing lost opportunities in the local market.

Leadership gets a live view of product-wise leads, region-wise interest, and ageing conversations. This helps banks prioritise promising customers, support underperforming branches, and refine offers based on actual demand signals.

Converiqo.ai routes tasks and updates between front-line staff, credit underwriters, and back office through clear workflows. Everyone sees where a request stands, reducing confusion, repeated calls, and customer frustration over “stuck” applications.

Yes. Converiqo.ai lets banks track leads and engagement across branches with different customer profiles while maintaining central control. Head office can compare performance, understand local needs, and design targeted programmes for specific segments.

Converiqo.ai analyses engagement, product mix, and enquiry history to highlight customers with higher lifetime value potential. Relationship teams can then prioritise deeper conversations and multi-product relationships instead of just handling transactions.

It centralises leads for retail, SME, and micro-banking products from various touchpoints into one system. Branch managers and sales officers always know which customers are inquiring about which products and what the next interaction should be.

The Converiqo.ai widget captures interest for savings, loans, deposits, and digital services directly from the bank’s website and microsites. With the Campaign Manager, banks can see which local campaigns, events, and digital efforts bring in real, qualified leads.

Converiqo.ai uses RAG workflows to blend policy rules, product information, and past conversion data, then suggests the next-best action for each lead. Teams get guidance on which product to propose, what documentation to request, and when to follow up.

With Converiqo.ai’s community/forum module, banks can host discussions around financial literacy, local initiatives, and FAQs. This builds trust and engagement, and the platform surfaces active participants who may be ready for deeper product relationships.

When lead capture, campaigns, AI insights, and community engagement are fragmented, banks lose agility and insight. Converiqo.ai unifies Lead Management, the widget and campaigns, AI recommendations, and community signals, giving community banks a modern engine for growth and service.

Ready to Upgrade Your Co-op Banking Brand?

Join hundreds of elite institutions scaling with Converiqo.AI.