Co-living Spaces & Shared Living

Agentic AI for Co-living Spaces
Room Availability, Tours & Resident Support

Automate room availability, tenant onboarding, maintenance and resident engagement so your properties are easier to run and more attractive to residents.

18%

higher occupancy

2.2x

faster maintenance

40%

fewer support interactions

What is AI for Co-living?

Agentic AI workflows that manage room enquiries, tour booking, tenant onboarding, maintenance ticketing, and resident communication 24/7.

How does Converiqo help?

It provides an intelligent automation layer that captures leads, qualifies prospects, and keeps operators, community managers and residents in sync from enquiry to move-in and renewal.

What are the outcomes?

Up to 18% higher occupancy from faster lead-to-booking cycles, 2.2x faster maintenance response and closure, and 40% fewer resident support interactions through self-service and automation.

Deployment Scope

How Converiqo is Used in Co-living Operations

Automation and AI synchronize every step from enquiry and tour to move-in, renewal, maintenance and community updates.

Lead Engine and Leasing

Run a disciplined leasing engine that captures every enquiry, qualifies prospects quickly, and turns tours into confirmed bookings without manual juggling.

  • Capture enquiries from listings, website widget, WhatsApp, email, brokers and walk-ins with automatic source tagging and campaign attribution.
  • Auto-qualify leads by bed type, stay duration, budget, location preference and move-in date to surface high-intent prospects first.
  • Score and prioritise leads using past conversion patterns so teams focus effort on residents most likely to book.
  • Instant tour and slot booking with calendar sync for property viewings and virtual tours across properties and time zones.
  • Auto-generate offer letters and booking proposals with room details, deposit rules and add-on services ready for e-sign.
  • Alerts and reminders for follow-ups on cold leads, no-shows and expiring offers so fewer opportunities quietly drop off.

Client Self-Service and Transparency

Resident portal shows move-in steps, documents, invoices and event calendars so routine calls drop dramatically.

  • Resident portal and chat widget for FAQs, available rooms, booking slots and move-in checklists.
  • Live status updates: enquiry received, offer sent, booking confirmed, move-in scheduled and active tenancy.
  • Document access for agreements, house rules, receipts and approved room inventories.

Ticketing and Operations

Structured tickets for repairs, housekeeping and disputes with vendor assignment and SLA tracking.

  • Capture housekeeping, maintenance, connectivity and noise complaints from any channel into structured tickets.
  • Assign tickets to vendors or in-house teams with SLA and escalation rules.
  • Ticket analytics to identify recurring issues by property, floor or asset.

Community & Renewal Programs

Design always-on community engagement and renewal journeys that protect occupancy and reduce churn across your portfolio.

  • Run automated engagement campaigns for events, interest groups and community updates without adding manual workload to community managers.
  • Trigger targeted renewal sequences based on tenure, engagement and feedback scores so at-risk residents get proactive attention.
  • Collect and route feedback into structured actions, turning complaints into tickets and positive signals into referrals or testimonials.
Unified Advantage

Why Co-living Operators Choose a Unified Automation Platform

Leading co-living brands use Converiqo to consolidate lead capture, tenant onboarding, maintenance, and resident engagement into one ecosystem.

Lead Engine and Leasing

Capture, qualify and convert tenant enquiries with minimal manual work.

Faster bookings

Client Self-Service

Residents get answers on availability, rules and bills without waiting.

Fewer calls

Ticketing and Operations

Structured tickets for repairs, housekeeping and disputes with clear ownership.

Faster resolution

Workflow Automation

Move-in, renewal and exit flows with conditional steps for deposits and refunds.

Fewer errors

Stakeholder Alignment

Operators, community managers and residents see the same status.

One view

Feedback & Retention

Surveys and referral workflows improve satisfaction and renewals.

Data-driven
Common problems

Key Challenges for Co-living Operators

Automation reduces friction across move-in, maintenance and community operations.

Repeated room queries

Residents and prospects ask the same questions about availability, features and pricing.

Unclear availability

Manual updates create double bookings and disappointed applicants.

Service delays

Slow maintenance and vendor coordination reduce resident satisfaction.

Tenant escalations

Noise, billing and roommate issues require structured follow-up and traceability.

Onboarding friction

KYC, deposits and inventory checks are error prone and time consuming.

Renewal drop-offs

Missed renewal nudges and poor engagement lead to higher churn.

Cost Efficiency

How Converiqo Saves You Money & Time

Quantifiable impacts on co-living operations with agentic automation.

Higher Occupancy

Faster lead-to-booking cycles help achieve up to 18% higher occupancy through automated follow-ups and tour scheduling.

Faster Maintenance Response

Structured ticketing and vendor assignment deliver up to 2.2x faster maintenance response and closure.

Fewer Support Interactions

Self-service and automation reduce resident support interactions by up to 40%.

Core modules

Agentic AI Fabric for Co-living Spaces

Complete workflow automation from enquiry and tour to move-in, maintenance, community and renewal.

Automation Flow

Sales / Lead Engine

1

Capture enquiries from listings, website widget, WhatsApp, email, brokers and walk-ins with automatic source tagging.

2

Auto-qualify leads by bed type, stay duration, budget and move-in date and prioritise high-probability bookings.

3

Instant tour and slot booking with calendar sync for property viewings and virtual tours.

4

Generate proposal drafts with room details, deposit terms and milestone billing ready for e-sign.

5

Automated follow-ups for pending deposits, unbooked tours and incomplete applications.

6

Lead dashboards with conversion funnels, channel performance and occupancy forecasting.

Automation Flow

Customer Self-Service

1

Resident portal and chat widget for FAQs, available rooms, booking slots and move-in checklists.

2

Live status updates: enquiry received, offer sent, booking confirmed, move-in scheduled and active tenancy.

3

Document access for agreements, house rules, receipts and approved room inventories.

4

Self-serve maintenance requests with photo upload and preferred time slots.

5

Automated rent reminders, digital receipts and simple payment links.

6

Community calendar and event registrations integrated into resident accounts.

Automation Flow

Ticketing System

1

Capture housekeeping, maintenance, connectivity and noise complaints from any channel into structured tickets.

2

Attach photos, unit details and resident notes to tickets for clear context.

3

Assign tickets to vendors or in-house teams with SLA and escalation rules.

4

Automated resident updates on status changes and expected resolution times.

5

Ticket analytics to identify recurring issues by property, floor or asset.

6

Convert complex tickets into multi-step workorders for vendor coordination.

Automation Flow

Workflow Automation

1

Move-in workflows that handle KYC, deposit capture, inventory sign-off and orientation checklists.

2

Renewal workflows with automated offers, deposit adjustments and retention nudges.

3

Conditional flows for early exits, deposit deductions and dispute handling.

4

Vendor onboarding and payment workflows to keep maintenance partners in sync.

5

Pre-built templates for student housing, long stay and flexible bed sharing models.

6

Triggers to update occupancy, finance systems and reporting when tenancy changes.

Automation Flow

Marketing Module

1

Automated nurture sequences with property highlights and available bed notifications.

2

Referral and reward workflows that track introducers and distribute incentives.

3

Event promotion and community engagement campaigns to increase resident retention.

4

Seasonal offers and limited-time promotions with multi-channel distribution.

5

Performance tracking for every campaign: open rates, clicks, applications and conversion.

6

Personalised offers based on resident preferences and past engagement.

Automation Flow

Feedback / Survey

1

Automated surveys at move-in, mid-stay and move-out to capture resident sentiment.

2

NPS and structure rating questions for cleanliness, community and responsiveness.

3

Automated triggers to open tickets for negative feedback and route escalations.

4

Collect testimonials and referral-ready feedback from promoters.

5

Sentiment analysis to surface property-level issues and improvement areas.

6

Dashboards that connect feedback trends to renewals and occupancy risks.

Stakeholder outcomes

Benefits Across Co-living Teams and Residents

Operations, community and residents all gain from consistent workflows and faster responses.

Operators & Founders

  • Higher occupancy with faster lead-to-booking cycles.
  • Reduced manual coordination across properties and teams.
  • Better visibility into revenue, renewals and churn drivers.

Community Managers

  • Easier event management and segmented announcements.
  • Automated guest approvals and visitor management.
  • Streamlined resident communications and pulse checks.

Maintenance Teams

  • Structured tickets with photos, location and access notes.
  • Faster vendor assignment and reduced repeat visits.
  • Parts and spare tracking for predictable repairs.

Residents

  • Instant answers on availability, rules and bills without waiting.
  • Transparent move-in timelines and easy document access.
  • Simple self-service requests and clear repair updates.

Marketing & Growth

  • Automated referral and retention campaigns that boost renewals.
  • Segmented outreach by interest groups, location and stay type.
  • Performance metrics to allocate marketing spend effectively.

Finance & Accounts

  • Automated rent invoicing, reminders and reconciliation triggers.
  • Faster dispute resolution with ticket-linked session records.
  • Clear audit trails for deposits, refunds and adjustments.
Deployment fit

Capabilities for Every Co-living Setup

From single buildings to multi-property portfolios and student housing.

Student Housing & Dorms

Manage bed allocation, semester-based contracts, parent communication and facility ticketing in one place.

Long-Stay Co-living

Standardize move-in, renewal and exit workflows with clear deposit and refund rules.

Flexible Bed-Sharing Models

Support short stays, flexible lock-ins and community events with automated availability and billing.

Multi-Property Operators

Centralized lead capture, occupancy dashboards and vendor coordination across locations.

Premium Co-living Brands

White-glove onboarding, referral programs and feedback loops to protect reputation and retention.

Hybrid Coliving + Serviced Apartments

Single automation layer for both co-living and traditional rental units with clear workflow separation.

Proof of impact

Leaders on measurable change

18%

Higher occupancy

2.2x

Faster maintenance response

40%

Fewer support interactions

Converiqo automated our move-in workflows and reduced incidents. Residents get faster answers and our team has fewer follow-ups.
P

Priya Sharma, Operations Head, SharedLiving Co

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Agentic AI automates enquiries, streamlines room allocation, and manages tenant communication. It helps co-living operators reduce manual coordination and deliver a smoother experience across move-ins, renewals, and community management.

Co-living spaces struggle with repeated room queries, unclear availability, service delays, and tenant escalations. Automation brings structure and improves transparency across daily operations and resident expectations.

Yes. Automation standardizes onboarding steps, sends reminders, and ensures timely communication. It helps co-living spaces improve conversion from enquiry to booked stay and increases long-term tenant satisfaction.

AI provides quick updates on rules, facilities, bills, availability, and community events. It reduces confusion and gives residents consistent information without depending on staff availability.

Important KPIs include occupancy rate, enquiry conversion, ticket resolution, renewal percentage, and satisfaction scores. Platforms like Converiqo help track these metrics and improve overall operational performance.

Converiqo's Sales / Lead Engine captures enquiries from listings, referrals, social ads, and walk-ins. It identifies tenant needs, tags urgency, and helps operators convert more leads into booked rooms.

Converiqo's Customer Self-Service allows tenants to check room details, facility FAQs, billing info, and request status. It minimizes repeated calls and supports a digital-first resident experience.

Converiqo's Ticketing System handles housekeeping, Wi-Fi issues, repairs, billing disputes, and noise complaints. It ensures faster, organized resolutions and reduces frustration across shared living environments.

Workflow Automation standardizes move-in steps, verification, billing cycles, renewals, and exit procedures. It ensures tenants receive consistent experiences while helping internal teams avoid errors.

Converiqo's Marketing Module promotes referral programs, renewal offers, community events, and reactivation flows. Combined with feedback surveys, it helps co-living spaces strengthen tenant loyalty and brand reputation.

Ready to Automate Move-ins, Maintenance & Resident Experience?

Start with one building or portfolio and scale Converiqo across properties to reduce churn and improve resident satisfaction. Easy to test. Integrates with property management and payment systems.