Agentic AI for Co-living Spaces
Automate room availability, tenant onboarding, maintenance and resident engagement so your properties are easier to run and more attractive to residents.
18% higher occupancy
Faster conversions from enquiry to booking
2.2x faster
Maintenance response and closure
40% fewer
Resident support interactions
Pressure points
Key challenges for co-living operators
Automation reduces friction across move-in, maintenance and community operations.
Repeated room queries
Residents and prospects ask the same questions about availability, features and pricing.
Unclear availability
Manual updates create double bookings and disappointed applicants.
Service delays
Slow maintenance and vendor coordination reduce resident satisfaction.
Tenant escalations
Noise, billing and roommate issues require structured follow-up and traceability.
Onboarding friction
KYC, deposits and inventory checks are error prone and time consuming.
Renewal drop-offs
Missed renewal nudges and poor engagement lead to higher churn.
How Converiqo transforms co-living operations
Agentic workflows unify lead capture, tenant onboarding, maintenance and community updates.
Lead Engine and Leasing
Capture enquiries, qualify prospects, and automate tour scheduling and offer letters to speed bookings.
Client Self-Service and Transparency
Resident portal shows move-in steps, documents, invoices and event calendars so routine calls drop dramatically.
Ticketing and Operations
Structured tickets for repairs, housekeeping and disputes with vendor assignment and SLA tracking.
Workflow Automation
Move-in, renewal and exit flows with conditional steps for deposits, inspections and refunds to reduce errors.
Core module
Sales and Leasing Engine
Capture, qualify and convert tenant enquiries with minimal manual work.
Automation Flow
Lead capture, qualification and leasing
Capture enquiries from listings, website widget, WhatsApp, email, brokers and walk-ins with automatic source tagging.
Auto-qualify leads by bed type, stay duration, budget and move-in date and prioritise high-probability bookings.
Instant tour and slot booking with calendar sync for property viewings and virtual tours.
Generate proposal drafts with room details, deposit terms and milestone billing ready for e-sign.
Automated follow-ups for pending deposits, unbooked tours and incomplete applications.
Lead dashboards with conversion funnels, channel performance and occupancy forecasting.
Automation Flow
Customer Self-Service
Resident portal and chat widget for FAQs, available rooms, booking slots and move-in checklists.
Live status updates: enquiry received, offer sent, booking confirmed, move-in scheduled and active tenancy.
Document access for agreements, house rules, receipts and approved room inventories.
Self-serve maintenance requests with photo upload and preferred time slots.
Automated rent reminders, digital receipts and simple payment links.
Community calendar and event registrations integrated into resident accounts.
Automation Flow
Ticketing System
Capture housekeeping, maintenance, connectivity and noise complaints from any channel into structured tickets.
Attach photos, unit details and resident notes to tickets for clear context.
Assign tickets to vendors or in-house teams with SLA and escalation rules.
Automated resident updates on status changes and expected resolution times.
Ticket analytics to identify recurring issues by property, floor or asset.
Convert complex tickets into multi-step workorders for vendor coordination.
Automation Flow
Workflow Automation
Move-in workflows that handle KYC, deposit capture, inventory sign-off and orientation checklists.
Renewal workflows with automated offers, deposit adjustments and retention nudges.
Conditional flows for early exits, deposit deductions and dispute handling.
Vendor onboarding and payment workflows to keep maintenance partners in sync.
Pre-built templates for student housing, long stay and flexible bed sharing models.
Triggers to update occupancy, finance systems and reporting when tenancy changes.
Automation Flow
Marketing Module
Automated nurture sequences with property highlights and available bed notifications.
Referral and reward workflows that track introducers and distribute incentives.
Event promotion and community engagement campaigns to increase resident retention.
Seasonal offers and limited-time promotions with multi-channel distribution.
Performance tracking for every campaign: open rates, clicks, applications and conversion.
Personalised offers based on resident preferences and past engagement.
Automation Flow
Feedback / Survey
Automated surveys at move-in, mid-stay and move-out to capture resident sentiment.
NPS and structure rating questions for cleanliness, community and responsiveness.
Automated triggers to open tickets for negative feedback and route escalations.
Collect testimonials and referral-ready feedback from promoters.
Sentiment analysis to surface property-level issues and improvement areas.
Dashboards that connect feedback trends to renewals and occupancy risks.
Stakeholder outcomes
Benefits across co-living teams and residents
Operations, community and residents all gain from consistent workflows and faster responses.
Operators & Founders
- Higher occupancy with faster lead-to-booking cycles.
- Reduced manual coordination across properties and teams.
- Better visibility into revenue, renewals and churn drivers.
Community Managers
- Easier event management and segmented announcements.
- Automated guest approvals and visitor management.
- Streamlined resident communications and pulse checks.
Maintenance Teams
- Structured tickets with photos, location and access notes.
- Faster vendor assignment and reduced repeat visits.
- Parts and spare tracking for predictable repairs.
Residents
- Instant answers on availability, rules and bills without waiting.
- Transparent move-in timelines and easy document access.
- Simple self-service requests and clear repair updates.
Marketing & Growth
- Automated referral and retention campaigns that boost renewals.
- Segmented outreach by interest groups, location and stay type.
- Performance metrics to allocate marketing spend effectively.
Finance & Accounts
- Automated rent invoicing, reminders and reconciliation triggers.
- Faster dispute resolution with ticket-linked session records.
- Clear audit trails for deposits, refunds and adjustments.
Proof of impact
Operators on measurable operational change
Co-living spaces run smoother on Converiqo
18% higher occupancy
Faster lead conversions
40% fewer support interactions
Self-service and automation
Customer voice
"Converiqo automated our move-in workflows and reduced incidents. Residents get faster answers and our team has fewer follow-ups."
Priya Sharma, Operations Head, SharedLiving Co
Need-to-know
Frequently asked questions
Answers for operators, community managers and resident support teams.
How can agentic AI support co-living space operations?
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Agentic AI automates enquiries, streamlines room allocation, and manages tenant communication. It helps co-living operators reduce manual coordination and deliver a smoother experience across move-ins, renewals, and community management.
What challenges do co-living brands commonly face?
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Co-living spaces struggle with repeated room queries, unclear availability, service delays, and tenant escalations. Automation brings structure and improves transparency across daily operations and resident expectations.
Can automation improve tenant onboarding and retention rates?
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Yes. Automation standardizes onboarding steps, sends reminders, and ensures timely communication. It helps co-living spaces improve conversion from enquiry to booked stay and increases long-term tenant satisfaction.
How does AI improve communication for co-living residents?
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AI provides quick updates on rules, facilities, bills, availability, and community events. It reduces confusion and gives residents consistent information without depending on staff availability.
What KPIs matter most for co-living operators?
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Important KPIs include occupancy rate, enquiry conversion, ticket resolution, renewal percentage, and satisfaction scores. Platforms like Converiqo help track these metrics and improve overall operational performance.
How does Converiqo’s Lead Engine improve occupancy rates?
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Converiqo’s Sales / Lead Engine captures enquiries from listings, referrals, social ads, and walk-ins. It identifies tenant needs, tags urgency, and helps operators convert more leads into booked rooms.
How does Converiqo’s CSSE enhance resident convenience?
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Converiqo’s Customer Self-Service allows tenants to check room details, facility FAQs, billing info, and request status. It minimizes repeated calls and supports a digital-first resident experience.
Why should co-living operators use Converiqo’s Ticketing System?
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Converiqo’s Ticketing System handles housekeeping, Wi-Fi issues, repairs, billing disputes, and noise complaints. It ensures faster, organized resolutions and reduces frustration across shared living environments.
How do Converiqo workflows streamline co-living operations?
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Workflow Automation standardizes move-in steps, verification, billing cycles, renewals, and exit procedures. It ensures tenants receive consistent experiences while helping internal teams avoid errors.
How does Converiqo’s marketing module boost retention?
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Converiqo’s Marketing Module promotes referral programs, renewal offers, community events, and reactivation flows. Combined with feedback surveys, it helps co-living spaces strengthen tenant loyalty and brand reputation.
Co-living excellence
Ready to automate move-ins, maintenance and resident experience?
Start with one building or portfolio and scale Converiqo across properties to reduce churn and improve resident satisfaction.
Easy to test. Integrates with property management and payment systems.