Patient Lead &
Appointment Automation
Converiqo automates patient enquiries, OPD scheduling, and follow-ups so clinics deliver safer care with less administrative load.
52%
Lead Conversion
67%
Less Manual Work
4.5x
Follow-up Sync
What is AI for clinics?
Agentic AI workflows for clinics covering appointment scheduling, patient follow-ups, medical queries, and service coordination.
How does Converiqo help?
Streamlines clinic operations with automated patient management, appointment coordination, follow-up care, and medical record handling.
What are the benefits?
60% reduction in admin tasks, 80% patient satisfaction improvement, and 90% appointment accuracy with 24/7 automated support.
How Converiqo Orchestrates Your OPD
Discover how clinics leverage Converiqo AI for efficient patient care and operational excellence.
Scheduling & Queue Management
Automated appointment booking, rescheduling, reminders, and queue management for efficient operations.
- Automated appointment scheduling
- Smart rescheduling & reminders
- Queue management & optimization
Patient Records & Registration
Streamlined patient registration, medical history management, and record updates for clinic operations.
- Automated patient registration
- Medical history management
- Record updates & retrieval
Communication & Follow-ups
Automated patient communication, query resolution, and post-visit follow-ups for enhanced experience.
- 24/7 patient query handling
- Automated appointment reminders
- Post-care follow-up comms
Prescription & Care Tracking
Automated prescription generation, medication reminders, and treatment tracking for clinics.
- Automated prescription generation
- Medication reminder system
- Treatment progress tracking
Why Clinics Choose Unified AI
Leading medical centers select Converiqo for comprehensive automation that enhances patient care and operational efficiency.
Integrated Clinic Platform
One platform connects patient management, scheduling, and records across all clinic operations.
Experience Optimization
AI-driven engagement with automated reminders and personalized care coordination for better outcomes.
Staff Productivity
Reduces manual coordination burden, allowing clinical staff to focus on patients instead of paperwork.
Operational Oversight
Real-time visibility into OPD loads, wait times, and bottleneck detection across single or multi-site clinics.
Quality Management
Ensured healthcare quality and compliance across specialties with automated monitoring and checks.
Scalable Healthcare
Easily add new doctors, specialties, or branches with a centralized AI backend that scales with you.
Solving the Clinic Efficiency Crisis
Address the manual gaps that lead to patient dropout and staff burnout.
Fragmented Patient Enquiries
Patients reach out via phone, WhatsApp, and walk-ins leading to missed appointments and manual duplication.
Manual Handling Bottlenecks
Front-desk teams juggle reminders, reschedules, and recalls manually, slowing down daily OPD flow.
Staff Overload
Repeated questions about schedules and fees consume staff time that should be spent on quality care.
Limited Operational Visibility
Leaders lack a unified view of enquiry volume and wait times, making it hard to fix bottlenecks.
Revenue Leakage
Uncollected consultation fees and missed follow-up appointments lead to significant monthly revenue loss.
Disconnected Aftercare
Patients often leave without clear recovery instructions, leading to poor adherence and lower clinical success.
The Clinic Automation Core
One brain to listen across channels, assigned ownership, and enforce SLAs.
AI-Powered Lead Engine
Automate lead capture, doctor matching, and waitlist management reducing turnaround from days to hours.
Always-On Service Coord
AI assistant resolves FAQs, shares reports, and routes service tickets across WhatsApp and web.
Unified Clinical Layer
One assistant orchestrates patient updates, staff notifications, and doctor reminders across workflows.
Automated Clinical Modules
Connect Converiqo to your HIS/EMR and start transforming patient journeys.
Sales Lead Engine
Capture enquiries from phone, WhatsApp, web, and referral partners automatically.
Auto-classify leads by specialty, visit type, and insurance to route them intelligently.
AI profiling enriches leads with predicted visit value and patient symptoms.
Automated follow-ups and recall workflows based on patient context and care journey.
Conversion tracking across specialties and branches for marketing optimization.
Seamless handoff to HIS/EMR systems with full audit trails for patient data.
Customer Self-Service (CSSE)
Patients check availability, queue position, lab status, and prescription history via WhatsApp.
AI assistant answers clinic FAQs instantly: doctor schedules, fees, and insurance status.
Automated responses for packages, vaccination schedules, and post-op instructions.
Enable self-serve booking, rescheduling, and lab report downloads without staff calls.
Push contextual education and chronic care nudges based on specialty diagnosis.
Multi-language support for diverse patient cohorts and accessibility needs.
Ticketing & Care Coordination
Convert every enquiry or clinical escalation into a traceable ticket with ownership and SLA.
Route tickets to nursing, pharmacy, or insurance based on priority and clinical urgency.
Link tickets to patient records and billing events for absolute care context.
Patients raise requests via QR codes and receive live status updates on their phone.
Embed clinical checklists and SOPs to ensure compliance with healthcare standards.
Identify repeating bottlenecks to improve staffing and procurement planning.
Voice of Patient (Feedback)
Trigger post-visit surveys automatically via WhatsApp within hours of consultation.
Deploy QR feedback in waiting rooms and labs to capture real-time sentiment.
Targeted surveys for OPD wait times, teleconsult quality, and chronic care effectiveness.
Collect structured feedback on doctor interaction and facility hygiene for coaching.
Route low-satisfaction alerts to unit heads for immediate recovery workflows.
Visualize NPS trends by specialty and doctor for continuous service improvement.
Connected Care Outcomes
How Agentic AI improves life for everyone in the clinic ecosystem.
Clinic Owners & Directors
- Visibility into revenues and wait times across branches in real time.
- Lower operating costs by reducing dependency on manual phone coordination.
- Easier accreditation and compliance through automated audit logs.
Doctors & Clinical Leads
- Better-prepared patients and faster access to relevant diagnostics.
- Higher continuity of care for chronic patients through automated recalls.
- Time saved on admin tasks redirected to clinical consultations.
Front-Office & Admissions
- Self-service handles routine FAQs, giving teams breathing room for high-touch service.
- Direct-to-WhatsApp booking links reduce phone call volume by 60%.
- Instantly qualify patient needs and route them to the right specialist.
Operations & Coordinators
- Unified ticketing keeps everyone aligned on task ownership and SLAs.
- Shorter onboarding cycles for new staff with guided AI protocols.
- Real-time visibility into ward availability and technician schedules.
Admin, HR & Finance
- Automated billing reconciliations and GST invoicing for every consultation.
- Direct TPA and insurance coordination with automated documentation checks.
- Reduction in revenue leakage through automated fee collections.
Patients & Caregivers
- 24/7 access to bookings, reports, and instructions via conversational UI.
- Reduced uncertainty about wait times and doctor availability.
- Proactive health alerts and education that build long-term trust.
Scaleable for Every Model
From single doctor clinics to multi-national healthcare networks.
Single-Specialty
Automate ENT, Ortho, Fertility or Eye care without extra desk staff.
Multi-Specialty
Coordinate multi-doctor schedules and diagnostics on one center.
Day-Care Centers
Digitize pre-procedure prep and discharge coordination sequences.
Clinic Chains
Standardize patient journeys and SLA tracking across all locations.
Corporate Health
Manage employee wellness and vaccination drives with automation.
Hybrid & Telehealth
Connect remote consultations and in-clinic flows on one platform.
Leaders on measurable change
52%
Lead Conversion
67%
Manual Load Reduction
4.5x
Follow-up Adherence
48%
Staff Productivity
Frequently Asked Questions
Answers for leaders and ops heads.
Converiqo.ai automates routine coordination between front desk, nursing, and doctors. Tasks move through structured workflows instead of scattered chats, reducing manual follow-ups and improving patient turnaround time.
Leaders see live OPD loads, pending lab reports, and doctor availability across all branches. They can rebalance resources early so no patient is left waiting due to departmental bottlenecks.
Non-clinical tasks—appointment reminders, prep instructions, internal status queries—are handled by AI agents. Doctors focus on patient care instead of chasing operational updates.
Workflows are standardised across all clinic locations with branch-specific variations. Leadership gets a unified view of consult conversion, wait times, and service quality across the entire network.
The platform tracks patterns in delays and communication gaps that cause patient frustration. Clinics fix these friction points proactively, delivering a more predictable and professional healthcare journey.
Nurses and front-desk staff raise requests, track approvals, and check rosters without chasing the HR office. That transparency cuts daily friction and keeps teams focused on patient care.
Attendance logs, shift-linked leave workflows, and irregularity alerts give managers accurate data to ensure critical OPD slots stay covered during peak hours and holidays.
Scattered emails and messages regarding medical equipment faults or payroll become structured tickets with owners and SLAs. Departments resolve issues faster with better clarity.
Consultation billings, insurance claims, and vendor payments are centralized. Finance teams get cleaner data, fewer errors, and faster reconciliation.
ESS, HR, ticketing, and payments run on a single AI-driven backbone. Clinics gain connected workflows, reduced manual effort, and a scalable core for high-volume healthcare operations.
Ready to scale your clinic operations?
Join the next generation of clinics that use Agentic AI to manage patient journeys and practice growth.