Agentic AI for Civil Contractors
Automate tender queries, site visits, costing, and project updates so offices and sites stay in sync.
Pressure points
Key challenges for civil contractors
Agentic AI reduces coordination gaps across sites, procurement and client updates.
Tender and bid noise
Multiple enquiry sources and BOQ versions lead to missed opportunities and rework.
Material coordination
Delays and mismatches between deliveries and site needs create schedule risks.
Site coordination issues
Scheduling inspections, capturing measurements and sharing photos is slow without structured workflows.
Procurement and delivery delays
Lack of integration between procurement, site teams and suppliers causes downtime.
Approval and billing friction
Slow approvals and manual RA reconciliation delay payments and cash flow.
Client communication overload
Repeated queries and status requests create churn for office and site teams.
How Converiqo transforms field execution
Agentic workflows unify tender intake, BOQ management, site reporting and client updates.
Sales and Lead Engine
Capture tender enquiries, qualify opportunities, and speed up discovery with automated scheduling, scope intake and proposal drafts.
Client Self Service and Transparency
Clients access milestone updates, BOQs, documents, plans, schedules and self service appointment slots without repeated follow ups.
Ticketing and Issue Resolution
Track site issues, material shortages, design clarifications, RFI requests and dispute points with structured tickets, clear ownership and faster closure.
Field Service and Site Execution
Dispatch engineers, log inspections, capture site photos, assign tasks and accelerate progress reporting through mobile first field workflows.
Core module
Sales and Lead Management Engine
Automated lead capture, qualification, and conversion for tender and project enquiries.
Automation Flow
Sales / Leads Engine
Capture enquiries from website widget, tender portals, WhatsApp, email and referral forms with automatic source tagging.
Auto-classify enquiries by sector, project type, budget range, location and urgency for faster prioritization.
Auto-qualify leads using scope, estimated value and timeline to focus on high-probability opportunities.
Instant calendar booking for pre-bid calls, discovery sessions and site visits with calendar sync.
Generate proposal and BOQ drafts from templates with quantity placeholders and cost line-items ready for review.
Automated follow-up sequences for pending bids, unresponded enquiries and proposal reminders with analytics.
Automation Flow
Customer Self-Service
Client portal and chat widget for FAQs, tender clarifications, appointment slots and project milestones.
Live project updates covering mobilization, foundation, structure, finishes and handover stages.
Document access for tenders, scope documents, signed contracts, drawings, RA bills and invoices.
Clients can raise clarifications, change requests and warranty tickets directly from the portal.
Automated reminders for pending approvals, measurement verification and milestone receipts.
Self-service scheduling for progress walks, inspections and client sign-off slots.
Automation Flow
Ticketing System
Create tickets for site issues, defects, material shortages, and design clarifications from any channel.
Attach photos, drawing references and location tags to every ticket for precise context.
Assign tickets to site engineers, subcontractors or suppliers with SLA timers and priority levels.
Ticket escalation rules for unresolved critical issues with automated alerts to stakeholders.
Ticket history and time logs to support variation claims and change-order billing.
Integration with procurement to convert material issue tickets into purchase requests automatically.
Automation Flow
Field Service Management
Schedule site visits, inspections and survey jobs with mobile-first checklists and GPS stamps.
Capture measurements, photos and signed reports on-site that sync to the project timeline instantly.
Standardized inspection forms for quality checks, safety audits and punch-list creation.
Assign field tasks and track crew performance, attendance and completion times on the go.
Auto-generate visit summaries and action items for clients, project managers and subcontractors.
Follow-up workflows that create remediation tickets and update progress automatically after visits.
Automation Flow
Workflow Automation
Approval flows for scope acceptance, variation approvals, measurement verification and payment certification.
Conditional workflow steps triggered by approvals, measurement uploads, payment receipts or inspection failures.
Pre-built templates for tender intake, mobilization, periodic billing and handover checklists.
Automated task creation for engineers, supervisors and procurement when milestones are reached.
Delay alerts and dependency tracking when approvals or supplier deliveries threaten timelines.
Audit trails for each workflow step that support dispute resolution and compliance checks.
Automation Flow
Knowledge Management
Central repository for SOPs, method statements, standard details and safety guidelines.
Version controlled drawings, standard BOQ items and rate libraries for consistent costing.
Searchable field notes, past project photos and lessons learned for faster issue resolution.
Tagged checklists and templates for repeatable tasks such as slab pour, shuttering and curing.
Consultant register and supplier catalogs linked to materials and approval workflows.
Access controls and audit logs to ensure only authorized teams can update critical documents.
Automation Flow
Feedback / Survey
Automated feedback capture after milestones such as foundation completion, plastering and handover.
Structured surveys for workmanship, communication clarity, safety compliance and schedule adherence.
Sentiment scoring to detect dissatisfaction early and trigger corrective actions.
Collect testimonials and referral intent from satisfied clients for business development.
NPS and project-level scoring to benchmark performance across sites and teams.
Trend reports that link feedback to subcontractor performance and recurring site issues.
Stakeholder outcomes
Benefits Across Teams
Owners, project teams and site staff get practical wins from automation.
Owners and Principals
- Clear pipeline and fewer missed enquiries.
- Faster bid-to-award cycles through automated follow-ups.
- Better cash flow with milestone linked billing and RA support.
Project Managers
- Single source of truth for site notes, tickets and approvals.
- Standard checklists reduce rework and delays.
- Easier handoffs to consultants and contractors.
Clients and Owners
- Transparent timelines and instant status updates.
- Quick answers to routine questions without waiting.
- Confidence in documented approvals and change orders.
Site Engineers and Foremen
- Clear tasks, attached drawings and deadlines.
- Real-time site data reduces on-site clarifications.
- Traceable instructions and fewer execution errors.
Procurement and Suppliers
- Clear purchase triggers from material tickets and measurement approvals.
- Improved supplier coordination with automatic RFQ and PO workflows.
- Faster material turnaround with documented delivery timelines.
Finance and Billing Teams
- Milestone based invoicing and RA bill support with fewer disputes.
- Better visibility into pending payments and certification status.
- Simplified reconciliation with ticket-linked cost logs and change orders.
Proof of impact
Real contractors on measurable change
Field execution runs smoother on Converiqo
45% faster
Faster site issue resolution
40% faster
Reduction in approval turnaround
4-8 hours per week
Admin time saved
NPS up 15 points
Client satisfaction improvement
Customer voice
“Converiqo helped our site teams stop juggling spreadsheets and start closing punch lists. The ticketing and FSM workflows saved us time and improved on-site accountability.”
Vikram Singh, Operations Head, BuildRight Constructions
Need-to-know
Frequently asked questions
Answers for owners, project managers and site teams.
How can agentic AI support civil contractors?
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Agentic AI automates enquiry handling, streamlines project communication, and supports on-site coordination. It helps contractors manage complex workflows, supplier communication, and client expectations across multiple project sites.
What challenges do civil contractors face operationally?
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Contractors struggle with site delays, material coordination, approval cycles, and repeated client queries. Automation organizes these interactions and ensures every stakeholder receives consistent updates.
Can automation improve construction project management efficiency?
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Yes. Automation standardizes approval steps, monitors progress, and triggers reminders for pending tasks. It reduces delays across material planning, client approvals, and site execution.
How does AI improve transparency for construction clients?
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AI provides quick updates on project stages, timelines, site visits, and approvals. It reduces confusion and keeps clients informed throughout every phase of the construction cycle.
What KPIs matter most for civil construction businesses?
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Key KPIs include project timeline adherence, site visit efficiency, approval turnaround time, ticket resolution speed, and client satisfaction. Platforms like Converiqo make tracking these metrics easier and more accurate.
How does Converiqo’s Lead Engine help civil contractors?
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Converiqo’s Sales / Lead Engine captures project enquiries for residential, commercial, and industrial work. It tags urgency, budget range, and scope- helping contractors prioritize and convert promising opportunities.
How does Converiqo’s CSSE improve client clarity?
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Converiqo’s Customer Self-Service lets clients view project updates, documentation requirements, FAQs, and appointment schedules. It reduces repeated calls and improves communication transparency.
Why should civil contractors use Converiqo’s Ticketing System?
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Converiqo’s Ticketing System handles site issues, design changes, dispute clarifications, and material concerns. It ensures structured follow-ups and faster resolution between teams and clients.
How does Converiqo’s Field Service Management support site activities?
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Converiqo’s Field Service Management organizes site visits, tracks inspections, logs progress photos, and assigns tasks to on-ground staff. It improves execution accuracy across multiple project sites.
How do Converiqo’s workflows and knowledge base streamline projects?
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Workflow Automation standardizes project approvals, procurement steps, and task assignments. Converiqo’s Knowledge Management stores SOPs, design files, and compliance guidelines-helping contractors maintain consistency and quality.
Construction automation
Ready to automate tenders, sites and billing?
Plug Converiqo into your contracting operations to streamline tender intake, site reporting, ticketing and billing.
Easy to start - add a widget, connect your calendar and run on one project first.