Scale Your Cafe with
AI That Saves
Cut operational costs by up to 25%, boost loyalty engagement by 80%, and automate ordering, feedback, and HR while keeping your existing POS intact.
Up
to ₹15L Annual Savings
80%
Loyalty Retention
Zero-Error
Inventory
What is AI automation for cafes?
Agentic AI workflows for cafe businesses covering loyalty points, employee self-service, guest feedback, cash reconciliation, and ticketing systems.
How does Converiqo help?
Streamlines cafe operations with automated loyalty handling, ESS workflows, guest engagement, payout reconciliation, and maintenance ticketing.
What are the benefits?
Up to 25% reduction in admin tasks, 80% loyalty engagement, 98% billing accuracy, and 24/7 automated support for cafe operations.
How Converiqo is Used in Cafes
Discover how coffee brands leverage Converiqo AI for streamlined operations and enhanced guest building.
Loyalty & Order Mgmt
Cafes use Converiqo for automated loyalty registrations, point balance queries, and mobile ordering workflows via WhatsApp.
- Automated loyalty point tracking
- Mobile order-ahead workflows
- Subscription and recurring order alerts
Employee Self-Service
Baristas and servers access automated ESS portals for shift swaps, tip tracking, SOP access, and performance benchmarks.
- Real-time shift and roster management
- Instant tip and incentive visibility
- Brewing SOP and hygiene training logs
Guest Communication
Automated guest engagement through WhatsApp and SMS for feedback capture, special brew alerts, and event notifications.
- Automated post-visit feedback loops
- Limited-time offer (LTO) notifications
- Event and community engagement alerts
Cash & Inventory Ops
Automated daily cash reconciliation, ingredient waste tracking, and financial reporting with integrated inventory support.
- Automated end-of-day cash audit
- Waste and stock level monitoring
- Multi-outlet financial dashboards
Why Cafes Choose a Unified BOT Platform
Leading cafe owners select Converiqo for comprehensive automation that enhances outlet performance and community loyalty.
Unified Cafe Ecosystem
One integrated platform connects counter sales, kitchen prep, finance, and guest service, eliminating data silos in cafe management.
HACCP & Data Compliance
Built-in compliance with hygiene standards, data protection regulations, and operational audit logs for secure scaling.
Stakeholder Engagement
Enhanced communication with Guests, Staff, and Vendors through personalized, automated interactions that build a coffee community.
Operational Efficiency
Streamline cafe tasks with automated workflows, reducing manual effort by up to 25% while improving order accuracy.
Service Excellence
Support premium service with automated feedback loops, barista performance tracking, and personalized guest learning.
Future-Ready Technology
AI-powered automation prepares cafes for the future with predictive analytics, personalized marketing, and scalable digital ops.
Real Problems Cafes Face Every Day
See if any of these challenges sound familiar. Our AI bot solves all of them.
Long Counter Queues Answering FAQs
Baristas waste 2-3 hours daily answering "What's your Wi-Fi?", "Is this vegan?" or "Do you have charging points?". This slows down orders.
Lost Catering Leads Due to Slow Response
Clients contact 3-4 cafes for office snacks. Delayed responses mean losing ₹1-2 lakhs in bulk revenue to faster competitors.
High Labor Costs Eating Your Profits
Hiring multiple staff for counter, back-office, and HR costs ₹8-12 lakhs annually. This money is better spent on premium beans and equipment.
Cash & Payout Reconciliation Headache
Manual matching of card payments and stock levels results in 1-2% leakage and daily staff frustration at closing time.
Customers Missing Special Brews & Events
Critical info about new roasts or open-mics gets lost, leading to low attendance and wasted marketing efforts on social media.
Baristas Buried in Non-Brewing Tasks
Your best staff spend 20% of their time on roster logs, cleaning checklists, and inventory counts instead of making great coffee.
How Converiqo Saves You Money & Time
Three powerful ways our AI bot transforms your cafe operations and cuts costs.
One AI Bot Replaces 1-2 Admin Staff
Handle unlimited guest queries, loyalty signups, and feedback 24/7 without hiring more desk staff. Save ₹8-12 lakhs annually.
Instant Responses = More Community Sales
Respond to bulk orders and event inquiries in seconds. Convert 40% more leads by being the first cafe to provide a clear quote.
Automated Cash Audit Boosts Accuracy
Smart reconciliation and stock tracking increase billing accuracy by 98%, plugging leakage and reducing closing time by 70%.
Everything Your Cafe Needs, Automated
From answering guest questions to managing loyalty points and staff shifts, see how our AI handles it all.
Smart AI That Answers Guest Questions
1. Guests get instant answers to "Is there seating with Wi-Fi?" "What's the roast of the day?" "Are you pet-friendly?" via WhatsApp.
2. Your AI bot handles 150+ guest queries daily, reducing counter noise and phone calls by up to 60% during morning rushes.
3. Boost loyalty by 50%: AI automatically sends points updates and "free coffee" vouchers to regulars who haven't visited in 7 days.
4. Never lose a corporate lead: Instant responses for office snack boxes or bulk coffee mean clients book with you before even googling others.
5. One-time setup, instant updates: Update your WiFi password or LTO list once and it reflects across all conversational channels instantly.
6. Guests love the speed: 85% satisfaction rate because they get loyalty stats or menu info without waiting for a busy barista.
Convert More Events & Bulk Orders
1. Capture every bulk inquiry automatically: Whether guests contact via WhatsApp or Web, no office event lead ever falls through the cracks.
2. Respond in 30 seconds, not 3 hours: Instant replies mean you beat competitor cafes and convert 45% more bulk orders.
3. Smart follow-ups that close: AI automatically reminds clients about menu selection, delivery details, and payment links.
4. Save ₹3-5 lakhs on sales staff: One AI bot does the work of a catering manager, handling unlimited leads and follow-ups simultaneously.
5. Track community engagement: See which morning push brings the most locals and where users drop off in the loyalty journey.
6. Zero data entry: All guest preferences, bulk orders, and payment details automatically sync with your cafe POS or CRM.
Free Your Baristas by Automating HR & Admin
1. Staff apply for shift swaps via chat in 30 seconds: No more "I can't come" messages in chaotic WhatsApp groups for owners.
2. Save 4-5 hours weekly per outlet: Automated attendance, tips tracking, and cleaning logs mean staff focus on the perfect brew.
3. Reduce HR workload by 60%: Baristas get instant answers to salary, tips, and shift questions without disturbing the manager.
4. Cut admin costs by up to ₹3-4 lakhs annually: AI handles routine staff queries, letting you run with a leaner management team.
5. Happier crews = better coffee: Transparency in tips and rosters improves staff satisfaction and reduces high industry turnover.
6. Instant SOP access: Staff can check grind settings, machine cleaning, or brew recipes via chat, ensuring 100% cup consistency.
Keep Guests Happy & Boost Ratings
1. Guests track everything instantly: Loyalty balance, digital receipts, special roasts. All available 24/7 on their phone.
2. Reduce bad ratings by up to 75%: Proactive feedback capture at the table allows you to fix issues before the guest leaves the shop.
3. Save ₹2-3 lakhs on support staff: AI handles routine surveys and review requests, reducing the need for manual follow-ups.
4. Faster issue resolution: Guests report hygiene or coffee quality issues via chat and get instant ticket tracking or manager apologies.
5. Build a neighborhood brand: 85% guest satisfaction because they feel remembered and their favorite order is known on every visit.
6. Community alerts in seconds: Send urgent updates (roaster down, special cupping session, holiday hours) to all regulars instantly.
Everyone Wins with Converiqo
See how our AI bot makes life easier for owners, baristas, managers, and guests.
Owners & Founders
- Instant visibility into outlet sales, loyalty growth, and ingredient waste across the entire chain.
- Automatic alerts when loyalty enrollment drops or counter wait times exceed the preset threshold.
- Audit-ready records for financial transparency, health audits, and tax compliance.
Store Managers
- Automated roster planning and shift management reduce administrative headaches and labor conflicts.
- Self-service feedback dashboards reveal barista training needs and service gaps in real-time.
- Unified maintenance ticketing ensures coffee machines and POS systems are fixed before the morning rush.
Baristas & Brewers
- Digital access to brew SOPs and recipes ensures consistency even during high-pressure rushes.
- Self-service HR frees up time for latte art and customer interaction instead of paperwork.
- Instant visibility into tips and shift incentives boosts motivation and work-life balance.
Accounts & Finance Teams
- Automated daily cash reconciliation and inventory auditing prevent revenue leakage and errors.
- Integrated billing flows reduce manual data entry and end-of-day discrepancy searches.
- Clear audit trails for discounts, comps, and loyalty redemptions ensure financial control.
Regulars & Guests
- Frictionless ordering, instant loyalty updates, and personalized offers build trust and repeat visits.
- Zero-wait responses for menu questions and special roast info improve the cafe experience.
- Digital receipts and documented preferences ensure their coffee is made exactly how they like it.
Vendors & Bean Roasters
- Synced stock-level alerts ensure on-time procurement of beans, milk, and consumables.
- Structured vendor onboarding and automated invoice tracking speed up backend operations.
- Compliance repository ensures all supplier licenses and safety certifications are up to date.
Capabilities for every cafe network
Configure once, scale across outlets.
Independent Specialty Cafes
Digitize loyalty, guest notes, and billing audits without replacing your existing POS or roaster.
Multi-Outlet Coffee Chains
Standardize brewing scripts, feedback loops, and HR workflows across 50+ outlets instantly.
Cafe-Bakery Hybrids
Configure custom order-to-table journeys, fresh-bake alerts, and automated stock reconciliation.
Express & Kiosk Kiosks
Manage quick queues, automated loyalty signups, and mobile orders with minimal staff effort.
Corporate & Campus Cafes
Roll out employee-only discounts, department billing, and real-time performance audits.
Roastery & Cafe Combos
Configure custom knowledge bases for complex coffee origins, brewing methods, and subscription journeys.
Leaders on measurable change
₹10-15L
Annual cost savings
25%
Reduction in admin workload
98%
Billing reconciliation accuracy
80%
Loyalty engagement rate
“With Converiqo, we automated our loyalty and feedback. Our repeat visit rate jumped by 30% because we started sending personalized WhatsApp nudges to regulars. Closing the books now takes 10 minutes instead of an hour. Highly recommended for cafes looking to scale.”
Rahul Varma
Founder, Roasted Beans Cafe Chain
Frequently Asked Questions
Answers for leaders and ops heads.
Standard POS modules just track points. Converiqo.ai acts as an autonomous agent that proactively engages guests, updates balances, and nudges regulars via WhatsApp to drive repeat visits without manual effort.
Yes. Agentic AI can centralize SOP enforcement and loyalty tracking while adapting guest interactions based on the specific outlet's patterns, ensuring brand consistency across 10 or 100+ stores.
By handling loyalty signups, point queries, and mobile order updates autonomously, agentic AI frees baristas to focus solely on brewing coffee, significantly cutting wait times during peak morning hours.
Absolutely. It instantly responds to bulk inquiries, checks capacity, follows up on quotations, and captures client details, converting more high-volume office leads than a manual process would.
It automates mundane tasks like roster swaps and tip transparency. By giving staff easy self-service via chat, you reduce friction and burnout, which directly helps in retaining your best baristas.
By analyzing order patterns and time-of-day rush, it alerts owners when milk or specific beans are running low and provides wastage signals based on historical daily performance.
Yes. Converiqo integrates with popular POS platforms, reading transaction data to trigger loyalty workflows and reconcile daily sales without you having to change your primary billing software.
It proactively asks regulars for feedback on specific items they ordered and flags negative sentiments to managers in seconds, allowing for instant 'recovery' before the guest writes a bad public review.
Yes. While it scales for huge chains, single-outlet cafes see immense ROI by saving on admin labor costs and recapturing just a few lost bulk orders or loyal guests each month.
A standard setup with POS integration and initial loyalty configuration typically takes less than 2 weeks, after which the AI starts learning and optimizing based on your specific guest patterns.
Ready to build the future of coffee?
Join 150+ cafe outlets that have eliminated operational friction with Converiqo.AI.