Agentic AI for BOQs, Quotations, Dispatch, and Claims
Converiqo connects enquiries, BOQs, quotations, stock allocation, logistics, site deliveries, claims, and collections so building material suppliers can run projects with fewer surprises and stronger relationships.
Pressure points
Key Challenges for Building Material Suppliers and Distributors
Automation brings structure to project based work where enquiries, deliveries, and claims are deeply linked.
Unstructured Enquiries and BOQs
Enquiries, BOQs, and drawings arrive by phone, chat, and email with details scattered across formats and people, which makes follow ups and approvals difficult to track.
Stock Mismatches and Allocation Confusion
Material availability across godowns and brands is not always clear, which leads to over commitments, urgent substitutions, and last minute sourcing pressure.
Complex Bulk Dispatch and Site Deliveries
Planning loads, routes, and delivery slots for multiple sites is hard when dispatch instructions live in informal notes and calls.
Vendor and Principal Dependency
Suppliers depend on brand principals or upstream vendors for material and approvals, but updates and delays are not always visible to sales and logistics teams.
Scattered Communication with Contractors and Builders
Site engineers, contractors, and builders call or message multiple people for updates, which creates duplicate work and confusion about the latest status.
Limited View of Service Quality and Account Health
Leadership has little structured visibility into claims, delays, shortages, and feedback across projects, accounts, and branches.
How Converiqo Orchestrates Supplier Operations
Agentic AI connects sales, logistics, procurement, and accounts so project workflows stay synchronized from enquiry to collection.
AI Guided Enquiry, BOQ, and Quotation Journeys
Agentic AI captures project details, material categories, quantities, and timelines then helps teams structure BOQs and quotations that are easier to approve and track.
Self Service for Contractors and Project Stakeholders
Contractors, site engineers, and project owners can track quotations, orders, deliveries, and claims without relying on repeated calls.
Vendor and Procurement Intelligence
Supplier POs, lead times, and quality checks are tied into workflows that stabilize stock availability across brands and categories.
Feedback and Claim Resolution Loops
Tickets, claims, and surveys turn field issues into structured signals that guide process, service, and vendor improvements.
Core module
Sales and Lead Engine
Capture, qualify, and convert construction enquiries into project aligned BOQs, quotations, and orders.
Automation flow
Sales and Lead Engine for Building Material Suppliers
Capture enquiries from calls, WhatsApp, website forms, referrals, and site visits with structured records.
Tag leads by project type, stage, material category, quantity band, contractor, builder, and closing probability.
Convert drawings and requirement lists into BOQ or quotation journeys that can be revised and versioned.
Apply pricing, discounts, and alternates based on project context and principal guidelines with clear approvals.
Automate follow ups for pending quotations, price approvals, negotiation stages, and order confirmations.
Provide leaders with a funnel view by contractor, builder, project, and material category to see where revenue is building up or leaking.
Automation flow
Customer Self Service for Contractors and Project Buyers
Allow contractors, builders, and site engineers to check quotation status, approvals, and validity through WhatsApp or web portals.
Provide a single place where project stakeholders can see approved orders, pending items, and upcoming dispatches.
Share live updates for vehicle loading, dispatch, en route status, and expected time of arrival.
Offer self service access to invoices, delivery challans, proof of delivery, and claim references.
Enable structured request submission for rescheduling deliveries, splitting loads, or revising quantities.
Capture quick feedback after major deliveries or milestones so relationship risks are visible early.
Automation flow
Ticketing System for Claims, Shortages, and Issues
Log shortages, damages, wrong material, and delay issues as tickets linked to orders, deliveries, and projects.
Attach site photos, notes, and acknowledgements so investigations have full context.
Route tickets to sales, logistics, warehouse, or vendor liaison teams based on issue type.
Track approvals and actions such as replacements, credit notes, rate adjustments, or re deliveries.
Provide contractors and builders with visibility into claim status to reduce follow up calls.
Analyze trends across brands, depots, routes, and project types to attack root causes.
Automation flow
Vendor and Procurement Automation
Manage supplier and principal POs, expected deliveries, and delays in a way that is visible to sales and warehouse teams.
Trigger replenishment suggestions based on sales pipelines, open quotations, and project timelines.
Monitor reorder points and safety stock for key categories such as cement, steel, blocks, tiles, and chemicals.
Track inbound quality checks and batch level issues so claims can be raised upstream when needed.
Compare vendor performance on availability, lead time, quality, and support responsiveness.
Support better negotiation and allocation by linking procurement data with sales and claim patterns.
Automation flow
Workflow Automation Across Supplier Operations
Standardize the journey from enquiry to BOQ, quotation, approval, order booking, stock allocation, dispatch, and collection.
Connect sales, logistics, warehouse, and accounts teams in shared workflows instead of isolated spreadsheets and calls.
Set approval rules for project pricing, special discounts, and exception handling with a clear trail.
Automate reminders for dispatch readiness, documentation, delivery acknowledgements, and pending collections.
Link site visits, technical support, and brand principal interactions back to specific projects and accounts.
Provide a daily operational cockpit that shows open tasks, escalations, and risks by project and customer segment.
Automation flow
Feedback and Survey for Building Material Service Experience
Collect feedback from contractors, builders, and site engineers after key deliveries or project phases.
Measure satisfaction on pricing transparency, material availability, delivery reliability, and claim handling.
Identify accounts or projects that show declining satisfaction so account managers can intervene early.
Run focused surveys for priority segments such as large builders, infrastructure clients, or key contractors.
Use insights to update workflows, SLAs, and vendor strategies so operations match field realities.
Track improvements over time as new processes and automation are rolled out.
Stakeholder outcomes
Benefits Across Supplier Leadership, Teams, and Customers
From owners to contractors, everyone benefits when building material flows are visible and predictable.
Business Owners and Directors
- Gain a clear view of enquiries, BOQs, quotations, orders, claims, and collections across branches.
- Reduce dependence on individual sales or logistics coordinators for project status and next steps.
- Use structured data to decide which brands, categories, and projects deserve more focus and support.
Sales and Key Account Teams
- Track every project enquiry and quotation without losing context across revisions and approvals.
- See stock, inbound material, and dispatch plans so commitments to contractors and builders are realistic.
- Spend more time building relationships and less time chasing internal updates.
Logistics and Dispatch Teams
- Receive clear, structured dispatch plans with routes, loads, and delivery slots by site.
- Update status from loading to delivery so everyone sees the same information.
- Reduce last minute rescheduling and confusion at sites through better communication.
Procurement and Vendor Liaison Teams
- Plan purchases based on project pipelines and demand rather than only past averages.
- See where vendor or principal delays are impacting service so escalations are backed by data.
- Align procurement timing and quantities with realistic site and project requirements.
Finance and Collections Teams
- Link collections, credit exposure, and promises to specific projects and delivery milestones.
- Automate reminders and follow ups based on ageing, limits, and customer segments.
- Bring more predictability to cash flow while protecting key relationships.
Contractors, Builders, and Project Stakeholders
- Receive timely and consistent updates without multiple calls to different teams.
- Get better visibility into quotations, orders, deliveries, and claims by project.
- Experience fewer material related surprises and disputes on site.
Deployment fit
Capabilities for Every Building Material Supplier Setup
From specialized depots to multi brand distribution networks.
Cement and Steel Distributors
Manage high volume, price sensitive materials with structured enquiries, approvals, dispatches, and collections.
Aggregates, Bricks, and Block Suppliers
Coordinate bulk, heavy loads and frequent deliveries across multiple sites with clear visibility for all teams.
Tiles, Sanitary, and Flooring Distributors
Support design, selection, and material matching journeys along with accurate stock and claim handling.
Construction Chemical and Waterproofing Dealers
Connect technical advisory, sampling, application support, and logistics into one continuous workflow.
Multi Brand Building Material Dealers and Stockists
Standardize project workflows across brands and categories while keeping flexibility for local needs.
Regional Construction Distributors and Depots
Run distributed depots and branches on shared processes so service quality is consistent across markets.
Proof of impact
Measurable Change in How Building Material Suppliers Operate
Suppliers Run Smoother on Converiqo
Higher reliability
Better predictability in bulk order deliveries
More control
Improved visibility on project and account health
Lower friction
Fewer material related disputes and urgent escalations
Higher retention
Stronger contractor and builder relationships
Customer voice
“Converiqo brought structure to our project enquiries, quotations, and dispatch planning. Contractors now see where things stand and our teams can focus on solving problems instead of searching for information.”
Director at a regional building material distribution company
Need to know
Frequently Asked Questions
Answers for building material supplier owners, leaders, and teams.
How can agentic AI support building material suppliers?
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Agentic AI automates inquiries, organizes order workflows, and improves coordination across procurement, warehouse, and delivery teams. It helps suppliers manage contractor requests, bulk orders, stock checks, and delivery communication with greater speed and accuracy.
What challenges do building material suppliers face daily?
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Suppliers struggle with stock mismatches, delayed pricing responses, large order coordination, vendor dependencies, manual follow ups, and unclear delivery timelines. Automation reduces these problems by centralizing workflows and communication.
Can automation improve handling of bulk material orders?
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Yes. Automation categorizes orders by material type, quantity, urgency, and project timelines. It triggers reminders, manages approvals, and ensures faster follow up for contractors, builders, architects, and infrastructure companies.
How does AI improve communication for construction buyers?
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AI provides automated updates on quotations, order confirmation, dispatch status, delivery schedules, and issue resolution. Buyers receive timely communication without relying on repeated calls to the supplier’s sales or warehouse team.
What KPIs should material suppliers track using automation tools?
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Important KPIs include lead to order conversion rate, stock availability, order turnaround time, delivery accuracy, vendor performance, ticket resolution speed, and customer satisfaction. These metrics help optimize operations and improve supply reliability.
How does Converiqo’s Lead Engine improve construction material sales?
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The Lead Engine captures inquiries from builders, contractors, architects, and corporate buyers. It tags material requirements, quantity, location, and urgency helping suppliers prioritize high value leads and win more project based orders.
How does Customer Self Service support construction buyers?
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Customer Self Service allows buyers to check order status, download invoices, view policies, raise requests, and track deliveries at any time. It reduces manual follow ups and ensures quick clarity for common supply related questions.
Why should suppliers adopt Converiqo’s Ticketing System?
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The Ticketing System organizes complaints, wrong deliveries, damaged goods, pricing disputes, and delay issues into trackable tickets. It ensures faster closure and better coordination between warehouse, sales, and logistics teams.
How does vendor and procurement automation help material suppliers?
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Vendor and procurement automation manages supplier POs, delivery timelines, reorder points, and material quality checks. It reduces shortages, prevents overstocking, and ensures the right materials arrive at the right time.
How do workflows and feedback improve supplier operations?
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Workflow automation standardizes approval cycles, dispatch planning, issue escalation, and follow up steps. Feedback and survey insights help suppliers identify service gaps, improve reliability, and strengthen long term customer relationships.
Project ready supply
Ready to Automate BOQs, Dispatch, and Claims for Your Supply Network?
Plug Converiqo into your building material supplier operations to streamline enquiries, BOQs, quotations, stock allocation, dispatch, claims, and collections without disrupting your existing ERP, billing, or transport systems.