Agentic AI Orchestration
for Bike Repair Shops
Converiqo automates service intake, parts allocation, mechanic job cards, and customer updates so your workshop runs at full throttle.
50%
Faster Turnaround
40%
Mechanic Efficiency
70%
Fewer Calls
What is Workshop AI?
Workflows that manage the entire service entry-to-exit process, including bookings, job cards, and parts tracking.
How does it help mechanics?
It provides clear digital job cards and ensures parts are ready, minimizing idle time waiting for approvals or spares.
What about parts?
AI tracks inventory in real-time, predicting needs based on booked services to prevent stockouts.
Orchestrating the Service Bay
See how agentic AI connects your front desk, parts room, and service bays.
Smart Intake System
Handle bookings from WhatsApp/Web, assign slots based on bay capacity, and cap daily intake to prevent overcrowding.
- Real-time slot booking
- Breakdown prioritization
- Digital job card creation
Workshop Floor Control
Assign jobs to mechanics based on expertise (e.g., assign engine rebuilds to senior techs) and track progress.
- Skill-based assignment
- Live ramp status
- Idle time alerts
Approval Automation
Send digital estimates with photos ("Your brake pads are worn") to customers for instant WhatsApp approval.
- Photo evidence sharing
- One-click approval
- Revised invoice sync
Lifecycle Marketing
Automatically remind customers when their next service is due based on time or estimated mileage.
- Service due alerts
- Seasonal offers
- Chain/Oil reminders
The Workshop Advantage
Why modern garages are moving to unified AI operations.
Ramp Efficiency
Reduce the time bikes sit on the ramp waiting for parts or customer approval by 40%.
Parts Accuracy
Never guess if you have an oil filter in stock. Live inventory linked to job cards prevents ghost stock.
Customer Trust
Transparent digital job cards and photo evidence build immense trust avoiding "fake repair" fears.
Revenue Leakage Stop
Ensure every nut, bolt, and half-liter of oil used is automatically added to the final invoice.
Mechanic Retention
Mechanics earn more incentive by turning around more bikes per day thanks to smoother workflows.
Review Growth
Happy customers who get their bike on time are prompted to leave 5-star reviews automatically.
Workshop Friction Points
Manual processes create bottlenecks that slow down repairs and frustrate riders.
Approval Delays
Mechanics wait hours for owners to call back and approve a part change, blocking the ramp.
Lost Job Cards
Paper job cards get greasy, lost, or illegible, leading to missed instructions and billing errors.
Parts Stockouts
Discovering you are out of a specific spark plug only after the bike is already dismantled.
Unpredictable Wait Times
Customers waiting in the lounge asking "How much longer?" every 10 minutes distracts staff.
Missed Follow-ups
Forgetting to call customers for their next service leads to them going to a competitor.
Billing Surprises
Customers getting shock at the final bill because extra costs weren't communicated clearly.
Efficiency That Revs Revenue
Optimize your biggest costs: labor and inventory.
Technician Utilization
Keep your best mechanics wrenching on high-value jobs, not pushing paper or waiting for parts.
Inventory Holding
Reduce capital tied up in slow-moving parts by ordering based on predictive demand.
Supervisor Bandwidth
Supervisors can manage more bays because the AI handles routine scheduling and status updates.
High-Performance Modules
Tools designed to handle the specific needs of two-wheeler service centers.
Service Intake Engine
Multi-channel booking (Web, WhatsApp, Maps).
Visual bay scheduling calendar.
Prioritization logic for breakdowns/emergencies.
Customer digital check-in with vehicle photos.
Job card creation synchronized with DMS.
Estimated delivery time calculation.
Workshop Floor Manager
Mechanic mobile view for assigned jobs.
Time tracking per job (Clock-in/Clock-out).
Digital inspection checklist (Brakes, Lights, Oil).
Internal notes between advisor and mechanic.
Pause job & Reason logic (Waiting for parts/approval).
Final Quality Check (QC) sign-off.
Parts & Inventory Hub
Parts request from mechanic app.
Real-time stock deduction upon approval.
Low-stock alerts and auto-PO generation.
Alternative part suggestions (OEM vs Aftermarket).
Supplier management directory.
Returns and warranty tracking.
Lifecycle & Reminder Loop
Service due calculation based on avg. daily running.
Automated reminders (SMS/WhatsApp).
Post-service feedback collection.
AMC (Annual Maintenance Contract) management.
Happy Birthday/Anniversary offers.
Lost customer win-back campaigns.
Outcomes for the Whole Garage
Better bikes, happier riders, and a profitable shop.
Shop Owners
- Clear visibility on daily revenue and bay occupancy.
- Reduced parts pilferage and wastage.
- Higher customer lifetime value through consistent reminders.
Service Advisors
- Spend less time on the phone, more time advising.
- Instant access to vehicle history and open approvals.
- Professional digital estimates impress customers.
Mechanics
- No confusion on what needs to be done.
- Parts are ready when the bike hits the bay.
- Incentives tracked accurately based on jobs completed.
Parts Managers
- Predictive ordering prevents "out of stock" embarrassments.
- Clean audit trail of where every part went.
- Faster monthly stock audits.
Riders/Customers
- Convenient booking and status tracking.
- Trust in the repair process via photo updates.
- Bike feels "new" thanks to consistent service history.
Fleet Managers
- Bulk billing for delivery/logistic bike fleets.
- Uptime tracking for their business vehicles.
- Standardized pricing for all fleet units.
Fits Any Workshop Size
Scalable automation for neighborhood garages to authorized service centers.
Independent Local Garages
Modernize with digital bookings and job cards to compete with big names.
Authorized Service Centers
Manage high volume, warranty claims, and OEM compliance standards.
Superbike & Custom Shops
Manage complex, long-duration builds and specialized parts sourcing.
Mobile Mechanics
Manage appointments and routes for doorstep service calls.
EV Bike Service Points
Specific workflows for battery diagnostics and software updates.
Fleet Service Hubs
Dedicated lanes and SLAs for logistics and delivery fleets.
Leaders on measurable change
50%
Turnaround Speed
40%
Bay Throughput
70%
Inbound Calls
30%
Parts Margin
“We execute 40% more jobs per day now because we aren't waiting for customers to call back. They just click 'Approve' on WhatsApp, and we keep working.”
Vikram Singh
Owner, Throttle Kings Garage
Frequently Asked Questions
Answers for leaders and ops heads.
It automates the end-to-end service interaction: handling appointment bookings, creating digital job cards, tracking parts usage, and getting customer approval for estimates via WhatsApp, reducing manual coordination and delays.
Bike repair shops struggle with booking chaos, lost job cards, parts stockouts, approval delays, unclear wait times, and billing surprises. Automation centralizes workflows and improves transparency across the service lifecycle.
Yes. It tracks parts consumption per job card and automatically flags low-stock items or generates reorder lists for common consumables like oil and filters, preventing stockouts and service delays.
By sending proactive status updates at key stages (Booking Confirmed, On Ramp, Parts Waiting, Ready for Pickup), customers stay informed without needing to call, reducing front-desk workload significantly.
Important KPIs include bay turnaround time, parts inventory accuracy, customer approval speed, mechanic utilization rate, ticket resolution time, and customer satisfaction score. These help optimize workshop efficiency and profitability.
Converiqo Sales / Lead Engine captures enquiries from websites, Google Maps, walk-ins, and referrals. It tags service type, bike model, and urgency, helping workshops prioritize high-value jobs and convert more bookings.
Customer Self-Service enables bike owners to book slots, check service status, view estimates, approve additional work, and access service history at any time. It reduces repetitive calls and improves transparency.
The Ticketing System organizes customer complaints, parts delays, quality issues, and warranty claims into structured tickets. It ensures timely resolution and professional handling across service advisors and mechanics.
The Marketing Module runs campaigns for service reminders, seasonal offers, AMC renewals, and reactivation flows. It segments audiences by bike type and service history, helping workshops increase repeat visits and revenue.
Workflow automation standardizes booking, mechanic assignment, parts allocation, and billing processes. Digital job cards provide clear instructions, track time per job, and require photo evidence before completion, ensuring consistent quality.
Ready to tune up your business engine?
Join the most efficient bike workshops using agentic AI to manage flow and customers.