Reinventing Dealer Networks Through Agentic AI
Converiqo unifies enquiries, test drives, finance, delivery, service, and bodyshop workflows so dealer principals, sales heads, and service leaders operate on one live playbook.
Capture intent sooner, prioritise serious buyers, and keep workshop promises without juggling spreadsheets or chats.
Pressure points
Showroom and Service Challenges Eliminated
Automation aligns sales, finance, delivery, service, and CRM teams.
Leads Lost Between Channels
OEM feeds, walk-ins, portals, and call centre leads sit in silos, so ready buyers slip through without timely callbacks.
No Unified View of Test Drives
Sales heads lack visibility into vehicle allocation, pending test drives, and reasons for stalled prospects.
Finance and Delivery Delays
Pricing approvals, loan documentation, insurance, and accessory fitments move slowly due to manual routing.
Service Queries Overload Lines
Customers keep calling for status updates, estimates, and invoices because self-service channels are limited.
Multi-Outlet Governance Gaps
Dealer principals cannot compare outlet performance or ensure SOP adherence across cities and brands.
Workshop Coordination Issues
Job card progress, spare availability, and technician workloads remain opaque, hurting turn-around times.
How Converiqo Transforms Dealer Operations
Lead intelligence, self-service journeys, and employee command centers live on one agentic AI stack.
Intelligent Lead Fabric
Connect every enquiry source to sales advisors with instant scoring and context.
Customer Self-Service Journeys
Enable test drive, booking, and service updates without phone queues.
Employee and Dealer Command Center
Guide sales, finance, delivery, and service teams through structured tasks and SLAs.
Lead module
Lead Intake Widget Playbook
Purpose-built for enquiry capture across OEM APIs, dealer sites, and aggregator portals.
Automation Flow
Lead Capture Widget System
Capture, enrich, and route every enquiry with campaign-grade performance analytics.
Embed widgets on model pages, offer microsites, and aggregator landing pages to capture variant interest and preferred outlets.
Aggregate OEM APIs, walk-ins, events, referrals, and call centre data with automatic tagging for brand, fuel type, and location.
Qualification flows record purchase horizon, exchange intent, and finance needs during the first touchpoint.
Campaign dashboards reveal CPL, conversion velocity, and ROI by creative, city, and channel mix.
Smart routing assigns leads based on advisor bandwidth, variant expertise, and showroom inventory, escalating VIP cases to senior staff.
Bi-directional sync keeps DMS and CRM aligned so teams stop exporting spreadsheets.
Automation Flow
Agentic AI Deal Recommendations
Give advisors instant insights from past deals, variant popularity, and customer behaviour.
RAG pulls brochure snippets, offer grids, and delivery timelines into one brief before each follow-up.
Scoring blends interaction history, vehicle interest, and deal outcomes to flag high-intent buyers.
Next-best-actions suggest when to push test drives, video walkthroughs, or finance consults.
AI drafts personalised nudges referencing colour availability, waiting periods, or limited-time offers.
Deal pattern analysis highlights which campaigns, finance plans, or accessories close faster.
Continuous feedback loops improve recommendations as bookings and cancellations get logged.
Automation Flow
Community and Ownership Forum
Turn ownership stories and maintenance tips into living proof for new buyers.
Host AMAs about new launches, service packages, and accessories so prospects hear from real owners.
Track threads discussing mileage, warranty claims, or delivery timelines to spot engaged prospects.
Notify sales and CRM when specific customers or channel partners get active in brand communities.
Convert forum questions into leads, tickets, or knowledge-base articles with clear ownership.
Collect authentic testimonials and delivery-day stories to reuse in campaigns and nurture flows.
Measure how community interactions influence test drive uptake and booking ratios.
Automation Flow
Dealer Performance Command Center
Give dealer principals and sales heads one live cockpit for sales and service KPIs.
Combine lead, booking, delivery, and service dashboards for every outlet and brand.
Drill into ageing cases, stalled finance files, and overdue deliveries before they impact targets.
Forecast scenarios update automatically as advisors change expected close dates or finance probabilities.
Highlight outlets missing SLA benchmarks on test drives, service promises, or NPS.
Push proactive alerts to WhatsApp, email, or Slack when critical metrics breach thresholds.
Feed executive summaries into daily review huddles without downloading reports.
Stakeholder outcomes
Benefits Across Sales, Service, and Owners
Every team operates on the same context from enquiry to renewal.
Dealer Principals & CXOs
- Portfolio-wide visibility over leads, deliveries, service load, and customer sentiment.
- Faster decision loops for staffing, campaign spends, and outlet interventions.
- Dealer SOPs enforced with audit-ready workflow trails.
Sales & CRM Leaders
- Structured follow-ups ensure no hot buyer or test drive goes unattended.
- Real-time alerts on stalled finance, insurance, or delivery dependencies.
- Cleaner handoffs from sales to delivery to service teams.
Service & Workshop Heads
- Appointment, job card, and parts workflows keep bays full yet predictable.
- Transparent bodyshop and claim journeys improve insurer trust.
- Higher CSI through proactive updates and faster resolution.
Marketing & Digital Teams
- Campaign attribution shows which creatives deliver showroom-ready leads.
- Community insights feed content calendars and advocacy programs.
- Self-service journeys reduce inbound query volume.
Customers & Owners
- Instant clarity on test drives, delivery, and service events.
- Less paperwork and fewer follow-up calls.
- Trust-building updates for every key milestone.
Operations & Finance Teams
- Collections, commissions, and claims managed with digital approvals.
- Improved forecasting of billings, service revenue, and renewal potential.
- Governed access to sensitive data across outlets.
Deployment fit
Capabilities for Every Dealer Blueprint
From premium lounges to high-volume outlets.
Tier 1 Multi-Outlet Dealer Groups
Coordinate multi-brand sales and service performance with central oversight.
Premium Car & Bike Showrooms
Deliver concierge-grade journeys for high-value customers and limited editions.
Mass-Market City Dealers
Handle high lead volume with disciplined cadences and workforce automation.
Authorised Service & Bodyshop Networks
Standardise intake, repair, and delivery workflows across workshops.
Multi-Brand Used Vehicle Retailers
Blend trade-in, refurbishment, and resale flows in one stack.
Fleet & Corporate Sales Units
Manage tender follow-ups, demo fleets, and contract renewals with precision.
Proof of impact
Dealers Scale Faster with Converiqo
Sales, Delivery, and Service on One Fabric
58%
Faster test-drive confirmation
42%
Improvement in follow-up compliance
35%
Reduction in service backlog
28%
Increase in repeat service bookings
Customer voice
“Our dealer network finally runs on one playbook. Advisors see leads, finance, and delivery statuses in one place, and service heads get real-time workshop visibility.”
Radhika Menon, COO, DriveSphere Automotive
Need-to-know
Frequently Asked Questions
Answers for dealer principals, sales heads, and service leaders.
How can agentic AI help automotive showrooms manage test-drive and enquiry flow?
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Converiqo.ai centralises walk-in, website, phone, and aggregator leads into one pipeline. Every prospect gets clear ownership and follow-up steps, so fewer test-drive requests and purchase-ready buyers are lost due to manual mismanagement.
Why do car and bike showrooms need real-time visibility on leads and bookings?
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Converiqo.ai gives sales heads and dealer principals a live view of hot leads, stalled cases, and upcoming deliveries across teams. This makes it easier to intervene early, adjust follow-up intensity, and protect monthly booking and billing targets.
How can AI improve coordination between sales, finance, and delivery teams?
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Converiqo.ai routes tasks related to pricing, finance approvals, insurance, accessories, and delivery slots through structured workflows. Everyone sees the same status, so the customer experiences a smooth journey instead of repeated calls and repeated paperwork.
Can Converiqo.ai support multi-outlet dealer groups and multi-brand networks?
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Yes. Converiqo.ai lets dealer groups manage leads for multiple OEM brands and outlets on one platform. Management gets consolidated analytics, while each showroom still works with its own view for local prospects and performance.
How does agentic AI help showrooms prioritise serious buyers and high-margin deals?
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Converiqo.ai analyses engagement signals, vehicle interest, and interaction history to flag high-intent prospects. Sales advisors can then focus more effort on customers with genuine purchase intent or better profitability, improving both conversion and mix.
How does Converiqo’s Lead Management module support showroom sales teams?
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Converiqo.ai consolidates leads from OEM feeds, dealer websites, aggregator platforms, events, and walk-ins into one organised funnel. Advisors and team leaders always know which leads are new, hot, warm, or cold, and what has to be done next.
What can the Lead Generation Widget and Campaign Manager do for auto dealers?
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The Converiqo.ai widget captures interest straight from offer pages, model pages, and test-drive forms, tagging each lead with campaign and variant context. The Campaign Manager then reveals which campaigns and creatives are actually filling the showroom with convertible buyers.
How do Agentic AI Recommendations and RAG workflows help close more bookings?
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Converiqo.ai uses RAG workflows to combine historical deal data, variant performance, and customer context, then suggests next-best actions. Advisors get hints on which variant, finance plan, or offer to position and how to follow up to maximise the chance of closure.
How can a Community or Forum module help automotive brands and dealers?
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With Converiqo.ai’s community and forum module, showrooms and brands can host discussions around ownership, features, maintenance tips, and real experiences. This builds trust, creates advocates, and surfaces highly engaged prospects for targeted outreach.
Why should automotive showrooms run these modules on one Converiqo agentic AI stack?
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When lead capture, campaigns, AI advice, and community engagement are split across tools, teams miss patterns and move slower. Converiqo.ai unifies Lead Management, the widget and campaigns, AI recommendations, and community signals into one intelligent dealer stack.
Dealer excellence
Ready to Orchestrate Every Test Drive and Service?
Plug Converiqo into your DMS and CRM stack to unify lead capture, AI recommendations, customer self-service, and workshop automation without rip-and-replace projects.