Booking & Client Experience Automation for Salons & Grooming Chains
Converiqo keeps your chairs booked, stylists coordinated, and clients loyal with AI-powered automation.
Challenges Holding Salons Back
Automate the busywork so your teams can focus on craft and guest delight.
Last-Minute Cancellations & Double Bookings
Manual scheduling with phone calls and spreadsheets leads to chaos, idle chairs, and unhappy stylists.
Manual Reminders & Slow Follow-Ups
Teams scramble to confirm visits, reschedule no-shows, and chase walk-in leads without automation.
Staff Coordination Across Branches
Stylists, therapists, and front desks rely on chats and paper notes to manage daily tasks and approvals.
Client Retention & Membership Programs
Loyalty, memberships, and packages are underutilized because insights and campaigns are scattered across systems.
How Converiqo Elevates Salon Operations
AI + workflow automation connect clients, stylists, and HQ.
AI Concierge for Guests & Stylists
Automation handles queries, shares service menus, and routes high-value clients to preferred stylists instantly.
Workflow Fabric for Modern Salons
Design end-to-end journeys for appointments, no-show prevention, packages, and memberships with zero code.
Command Studio for Owners & Managers
Live dashboards highlight occupancy, campaign performance, and automation impact across every location.
Omnichannel Experience Hub
Keep WhatsApp, web, phone, and in-store touchpoints synced so every interaction feels curated and responsive.
Lead & Appointment Automation
Lead & Enquiry Capture
- Online, WhatsApp, Instagram, and missed-call leads auto-ingested with source tagging
- Interest capture for services, stylists, and preferred branches
- Smart dedupe and prioritization for VIP or high-value enquiries
Booking & Reschedule Journeys
- Self-service scheduling with stylist availability and add-on prompts
- Instant confirmations plus route, parking, and prep tips
- Auto-reschedule workflows and waitlist management when slots free up
Reminders & Follow-Ups
- Sequenced reminders via WhatsApp/SMS/email with easy confirm buttons
- No-show automation triggers rebooking nudges and fees if needed
- Post-visit follow-ups capture feedback, reviews, and referrals
Client Self-Service Automation
Give every guest effortless control over their experience.
Stylist & Service Selection
- Clients explore stylist portfolios, ratings, and specialties
- Dynamic service menus with pricing, duration, and add-on suggestions
- Wishlist syncing across devices and upcoming appointments
Memberships & Loyalty
- Real-time loyalty point balance, rewards, and exclusive events
- Membership status, renewal dates, and benefit reminders
- Multi-branch visit history and receipts stored in one place
24/7 Client Desk
- FAQs on services, hygiene, offers, and aftercare handled automatically
- Live chat switch for complex requests or product queries
- Repair/maintenance updates for hair care plans or grooming packages
Employee Self-Service & Coordination
Stylist & Therapist Workflows
- Daily schedules, client notes, and upsell prompts in one view
- Task automation for post-service follow-ups and CRM updates
- Mobile checklists for hygiene, inventory, and closing routines
Internal Communication & Approvals
- Maker-checker flows for discounts, refunds, or escalations
- Branch coordination on inventory, replacements, and emergencies
- Announcement broadcasts for product launches or SOP updates
Performance & Incentive Insights
- Stylists track targets, incentives, and client retention metrics
- Automatic alerts for pending evaluations or trainings
- Managers get real-time view of team utilization across branches
Workflow Automation for Salons & Grooming Brands
No-Show & Cancellation Control
- Smart deposits or card-on-file triggers for peak slots
- Automated refill of vacated slots via waitlist and campaigns
- Insight dashboards highlight patterns by day, service, or stylist
Client Retention & Packages
- Renewal nudges for memberships, grooming plans, and product kits
- Segmented campaigns for seasonal looks, events, or holiday bundles
- Auto-generated offers based on visit frequency and spend
Multi-Branch Orchestration
- Centralized SOPs with local customization for staffing and operations
- Cross-branch referrals and seamless client hand-offs
- HQ dashboards monitor occupancy, revenue, and automation impact
Aftercare & Product Commerce
- Automated regimens, reminders, and product recommendations
- Payment links for at-home kits or subscription deliveries
- Support ticketing for returns, exchanges, or consultations
Benefits for Every Stakeholder
Salon Owners & Founders
- Real-time pulse on bookings, no-shows, and campaign ROI
- Faster expansion by standardizing workflows and experiences
- Confident decisions with automation-backed insights
Managers & Ops Leads
- Single pane of glass for staffing, approvals, and branch coordination
- Automated alerts keep teams ahead of issues and client needs
- Easier compliance with SOPs and brand standards
Stylists & Therapists
- Less admin, more focus on delivering exceptional service
- Always-on assistants surface preferences and upsell cues
- Transparent incentives and feedback loops boost morale
Clients & Members
- Effortless booking, personalized reminders, and instant support
- Transparent view of loyalty, packages, and visit history
- White-glove experiences across in-person and digital channels
Capabilities for Every Salon Format
Single Boutique Salons
Deliver high-touch journeys with concierge booking, stylist showcases, and personalized follow-ups.
Multi-Location Grooming Chains
Standardize workflows, run campaigns, and balance staff loads across busy neighborhoods or malls.
Premium Barbershops & Men’s Grooming
Automate memberships, express services, and chair turnover goals while preserving brand vibe.
Spa-Salon & Luxury Grooming Brands
Integrate wellness, retail, and grooming offerings with bespoke order tracking and VIP programs.
"Converiqo reduced no-shows by 38% across our 22 salons and gave stylists complete visibility into VIP journeys."
Ishita Desai
COO, Gloss & Go Studios
"Our WhatsApp bookings doubled, and membership renewals climbed 27% once automation took over reminders and offers."
Karan Malhotra
Founder, UrbanFade Grooming Club
Frequently Asked Questions
What salon owners, grooming chains, and CRM leaders ask most.
Can Converiqo integrate with our POS or salon software?
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Yes. Converiqo integrates with leading POS/CRM platforms to sync bookings, payments, and client profiles so automation stays accurate.
Do stylists need a complex app to use it?
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No. Stylists get a mobile-first, intuitive experience with schedules, client notes, and tasks surfaced automatically.
How quickly can we go live?
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Most salons launch priority journeys bookings, reminders, and no-show workflows within 3-4 weeks, then expand to loyalty and campaigns.
Does it support WhatsApp Business and SMS in multiple regions?
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Absolutely. Converiqo supports WhatsApp, SMS, email, and push notifications with localization for each geography or store group.
Can we track campaign ROI and occupancy trends?
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Command dashboards show campaign uplift, stylist utilization, and branch occupancy so leaders optimize marketing spend.
Is client data secure?
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Yes. Role-based access, encryption, and audit logs ensure client information, payment history, and preferences remain protected.
What about franchise or partner locations?
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Franchise and partner stores can run standardized journeys with local overrides, while HQ retains visibility and control.
Do you offer support for in-store kiosks or QR bookings?
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Yes. Converiqo supports walk-in kiosks and QR-driven bookings so clients can self-serve in waiting lounges or events.
Can we automate product upsells and retail commerce?
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Automation journeys trigger product recommendations post-service, with payment links or in-store pickup coordination.
What type of training do teams receive?
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Dedicated success teams provide onboarding, playbooks, and refresher sessions to drive adoption across stylists and managers.
Keep Every Chair Booked with Converiqo
Automate bookings, reminders, and loyalty journeys so salons deliver elevated experiences at every touch.
Trusted by boutique salons, grooming chains, spa-salon brands, and barber collectives.