Reply Faster, Follow Up Better, and Book More Trips
Converiqo helps travel agencies handle enquiries, send package details, collect visa documents, remind customers about payments, share itineraries, and support travelers on WhatsApp, website, and phone.
What Does Converiqo Do for Travel Agencies?
Converiqo helps travel agencies manage daily customer communication and follow-up work. It can help your team respond to new enquiries, collect customer travel details, send package information, follow up on quotes, collect visa documents, remind customers about payments, share tickets and vouchers, and support travelers before and during their trip. Instead of your team answering the same questions again and again, Converiqo handles repeated work so your agents can focus on selling trips and giving better service.
Travel Enquiry Support
Converiqo answers common questions about destinations, packages, visas, flights, hotels, and travel dates.
Visa & Document Follow-Up
It reminds customers to submit passports, photos, forms, and other required documents.
Payment & Trip Updates
It sends payment reminders, shares payment links, and keeps travelers updated before their trip.
Built for Daily Travel Agency Work
Automate the repetitive parts of travel planning and operations so your team can focus on creating memorable experiences.
New Travel Enquiries
Help customers quickly get answers when they ask about destinations, packages, prices, visa requirements, flights, hotels, and tour dates.
- Answer basic destination FAQs
- Collect travel preferences
- Reply instantly on WhatsApp
Package Sharing & Follow-Up
Share package details, itinerary options, inclusions, exclusions, and follow-up reminders with interested customers.
- Send itinerary links
- Automatic quote follow-ups
- Track package interest
Visa Document Collection
Remind customers to send passports, photos, forms, bank statements, tickets, hotel bookings, and other visa documents.
- Document requirement alerts
- Pending document reminders
- Submission confirmation
Payment Reminders
Send polite reminders for booking amount, balance payment, final payment, and pending dues.
- Scheduled balance alerts
- Payment link sharing
- Receipt confirmations
Traveler Support
Help customers access tickets, hotel vouchers, itinerary, pickup details, travel checklist, and emergency contact information.
- 24/7 voucher access
- Transfer & pickup details
- Pre-travel instructions
Reviews & Feedback
Collect feedback after the trip and request Google reviews or referrals from happy customers.
- Automatic trip feedback
- Review request links
- Referral program sharing
How Converiqo Helps
Respond, qualify, and support travelers across every stage of their holiday journey.
Respond to New Enquiries
When a customer asks about a trip, Converiqo can reply quickly and collect basic details.
Ask the Right Questions
It can ask for destination, dates, number of travelers, budget, hotel preference, visa requirement, and travel type.
Send Package Details
Converiqo can share package information, itinerary links, inclusions, exclusions, and next steps.
Follow Up on Quotes
If a customer has not confirmed the package, it can send follow-up reminders automatically.
Common Problems Travel Agencies Face
Directly addressing the bottlenecks that slow down travel bookings and operations.
Customers Ask the Same Questions Again and Again
Your team keeps answering questions like “What is included?”, “Do I need a visa?”, “What is the price?”, and “Are flights included?”
Leads Are Missed During Busy Hours
When many enquiries come from WhatsApp, ads, calls, and Instagram, some customers do not get a quick reply.
Customers Delay Documents
Visa processing gets delayed when passports, photos, forms, or bank documents are not submitted on time.
Payments Are Not Collected on Time
Agents have to keep reminding customers about advance payments, balance payments, and final dues.
Travel Details Are Scattered
Customer details, documents, payment status, and package discussions are often spread across WhatsApp chats, Excel sheets, and calls.
Travelers Need Help After Office Hours
Customers may need tickets, hotel vouchers, pickup details, or urgent travel support at night or during weekends.
Why Travel Agencies Use Converiqo
Scale your business by focusing on selling trips instead of manual follow-ups.
Faster Customer Response
Travel customers often message many agencies at the same time. Faster replies help you keep their attention.
Fewer Missed Leads
Enquiries from WhatsApp, Instagram, website, ads, and calls can be captured and followed up properly.
Less Manual Follow-Up
Your team does not need to manually remind every customer about documents, payments, and trip details.
Better Visa Process
Customers get clear reminders about pending documents, reducing last-minute stress for your visa team.
Easier Payment Collection
Converiqo can send payment reminders and payment links so customers know what is pending and when to pay.
Better Traveler Experience
Travelers get quick answers, trip updates, vouchers, and support without waiting for office hours.
Main Travel Agency Workflows
Simplify your daily travel sales and support tasks.
1. New Enquiry Workflow
Destination & Package enquiries
Budget & Date collection
Number of travelers & Trip type
Callback requests for custom trips
Lead handover to sales team
Instant agency intro & WhatsApp greeting
2. Package & Itinerary Workflow
Sharing package options & inclusions
Sending live itinerary links
Answering destination FAQs
Automatic follow-up on pending quotes
Checking customer interest for booking
Sending revised itinerary based on feedback
3. Visa Document Workflow
Passport & photo reminders
Visa form & bank statement alerts
Missing document follow-up
Visa status updates to travelers
Document submission confirmation
Sharing visa center locations & instructions
4. Payment Reminder Workflow
Booking & balance reminders
Final payment deadline alerts
Sharing secure payment links
Payment confirmation & receipt delivery
Escalation of pending dues to finance
Answering refund & cancellation queries
5. Traveler Support Workflow
Ticket & hotel voucher sharing
Pickup & transfer detail updates
Pre-travel checklists & weather guides
Emergency contact & helpline sharing
Flight change or schedule alerts
24/7 basic on-ground trip support
6. Post-Trip Feedback Workflow
Automatic trip feedback collection
Google review & referral requests
Repeat travel offers & loyalty perks
Issue capture & escalation to support
Customer satisfaction tracking
Welcome home greeting & future inspiration
7. Internal Team Support Workflow
Accessing package info & visa checklists
Supplier contact & vendor details
Payment & booking status checks
Sales target & incentive updates
Internal policy & HR self-service
Daily task reminders & meeting schedules
Who Benefits?
Transforming the travel experience for everyone involved.
Travel Agency Owners
- Better visibility into enquiry response times
- Reduced overhead costs per booking
- Consistent service quality across branches
Sales Teams
- Spend less time on basic questions
- Focus on closing serious high-intent leads
- Automated quote follow-ups for higher revenue
Visa Teams
- Reduced manual document chasing
- Fewer last-minute missing document panics
- Better organized document submission logs
Operations Teams
- Better organized vouchers and manifests
- Clearer communication with DMCs/Suppliers
- Automated traveler updates before arrival
Finance Teams
- Easier tracking of pending payments
- Reduced reconciliation effort for bookings
- Automated balance collection reminders
Travelers
- Instant 24/7 answers to travel questions
- Easy access to vouchers and itinerary
- Smoother document submission process
Suppliers and DMCs
- Timely traveler details and rooming lists
- Clearer pickup and transfer coordination
- Standardized digital booking handovers
Marketing & Growth Teams
- Track lead conversion from every channel
- Automate review collection & referrals
- Manage data for travel marketing campaigns
Built for Different Travel Businesses
Flexible automation that fits your specific business model.
Small Travel Agencies
Handle more enquiries and follow-ups without adding more staff.
Boutique Travel Agencies
Give better service to honeymoon, luxury, or custom travel customers.
Large Travel Agencies
Manage high enquiry volume across multiple branches and teams.
Tour Operators
Support group tours, fixed departures, and rooming lists.
DMCs
Manage partner enquiries and local supplier coordination.
Corporate Travel Agencies
Support business travel requests, approvals, and invoices.
MICE & Group Travel Companies
Manage event registrations, manifests, and group payments.
Visa & Passport Experts
Speed up document collection and status updates for visa applicants.
Track the Work That Helps You Sell More Trips
Converiqo helps travel agencies track important daily work like enquiry response, quote follow-up, document collection, payment reminders, and traveler support. This helps your team see where customers are getting stuck and what needs attention.
New
Enquiry response time
Qualified
Leads count
Quote
Follow-ups
Visa
Pending docs
Payment
Reminder rate
Review
Collection rate
Support
Response time
“Before Converiqo, our team was spending too much time replying to repeated questions, collecting visa documents, and reminding customers about payments. Now our enquiry follow-up, document collection, and customer updates are more organized. Our agents can focus more on selling trips.”
Agency Owner
Travel Company
Frequently Asked Questions
Converiqo helps travel agencies respond to enquiries, collect trip details, send package information, follow up with customers, collect visa documents, send payment reminders, and support travelers.
Yes. It can answer common travel questions on WhatsApp, website, and other customer channels.
Yes. It can remind customers to send passports, photos, visa forms, bank statements, and other required documents.
Yes. It can send polite reminders for booking amount, balance payment, final payment, and pending dues.
No. It helps travel agents by handling repeated questions and follow-ups. Your team still handles custom packages, serious buyers, and important customer conversations.
Yes. It can help share itineraries, tickets, hotel vouchers, pickup details, and travel instructions.
Yes. It is useful for small agencies, large agencies, tour operators, DMCs, corporate travel companies, and group travel businesses.
Start with new enquiry response, package follow-up, visa document reminders, payment reminders, and traveler support.
Yes. It can answer common questions and share basic travel information even when your office is closed.