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Agentic AI for Security Agencies & Guarding Firms

Converiqo digitizes guard scheduling, tracks patrols in real-time, automates incident reports, and ensures accurate client billing.

100% attendance visibility
Zero unbilled hours
Automated shift replacements

What is AI for Security Agencies?

A workforce management platform tailored for guarding services—rostering, tracking, reporting, and billing.

How does it improve service?

Clients see real-time proof of presence, instant incident alerts, and transparent billing based on actual data.

Is it mobile friendly?

Yes, guards use a simple app for attendance and reporting, while supervisors monitor from anywhere.

Deployment Scope

How Converiqo is Used in Security

From control room to the front line.

Guard Management

Digital profile for every guard with compliance docs.

  • Police verification tracking
  • Uniform issue logs
  • Performance history

Operations Control

Live dashboard of all sites and active guards.

  • SLA monitoring
  • Absentee alerts
  • Replacement dispatch

Client Service

Transparency portal for your customers.

  • Daily activity reports
  • Patrol logs proof
  • Incident dashboards

Back Office

Automate the painful parts of running an agency.

  • Automated invoicing
  • Payroll calculation
  • Compliance reporting
Unified Advantage

Why Agencies Choose Converiqo

Reliability at scale.

Proof of Presence

Eliminate 'sleeping guard' complaints with GPS and QR patrol logs.

Time-stamped, geo-tagged patrol trails give clients and supervisors irrefutable proof that rounds were done as promised.

Trust

Billing Integrity

Never under-bill a client or over-pay a guard again.

Attendance and shift data flow straight into billing and payroll, reducing disputes and leakage on every contract.

Revenue

Rapid Response

Handle emergencies faster with instant alerts and SOP guidance.

Guards trigger one-tap alerts that route to the right chain of command with clear checklists for each incident type.

Safety

Roster Reliability

Ensure every post is manned by the right guard at the right time.

Auto-generated rosters, replacement suggestions, and attendance checks keep coverage consistent across all client sites.

Continuity
Common problems

Security Operational Issues

We solve the daily headaches of manpower management.

Ghost Guards

Guards marking attendance but not being at post.

Rostering Nightmares

Manual scheduling leading to double-booking or unmanned posts.

Unreported Incidents

Critical events not being logged or reported to clients in time.

Billing Disputes

Clients contesting invoices due to lack of attendance proof.

Payroll Errors

Manual calculation of hours, overtime, and deductions causing staff unreset.

Compliance Gaps

Expired licenses or missing verification documents risking fines.

Cost Efficiency

Smart Security Economics

Protect your margins.

Reduce Leakage

Stop paying for hours not worked.

Link verified attendance and patrol logs directly to payroll so you only pay for shifts that were actually served.

Lean Supervision

One field officer can manage 3x more sites with digital tools.

Live dashboards, exception alerts, and digital checklists let supervisors focus on issues instead of routine calls.

Client Retention

Superior reporting makes you indispensable to facility managers.

Share guard-wise attendance, incident history, and SLA compliance so clients see value on every review call.

Profitable Contracts

Price and renew contracts based on real effort, not guesswork.

Analyze guard hours, overtime, and incident load per site to negotiate rates that protect margins while staying competitive.

Core modules

Security Automation Modules

Mission-critical tools for your agency.

Schedule Flow

Automated Rostering

Auto-allocate guards based on site requirements, skills, and client SLAs.

Handle shift rotations and weekly offs while respecting labor regulations.

Manage leave requests and find suitable replacements instantly from the bench.

Send roster directly to guard's mobile app with real-time updates and changes.

Alerts for unfilled shifts so supervisors can plug gaps before clients notice.

Conflict resolution for double bookings and overlapping assignments in one view.

Patrol Flow

Guard Patrol Tracking

Define patrol routes with QR code checkpoints tailored to each property.

Real-time GPS tracking during patrols for full visibility of guard movement.

Missed checkpoint alerts to control room for immediate follow-up and fix.

Geo-fencing for site boundaries to detect off-route or out-of-area movement.

Battery and network status monitoring to anticipate device-related blind spots.

Sleep alert detection (if supported by device) to reduce 'sleeping guard' risk.

Safety Flow

Incident Reporting

One-tap incident logging with photo/video evidence from the guard’s mobile.

Automated categorization (Theft, Fire, Medical, etc.) for proper routing.

Instant SMS/Email alerts to designated client contacts and supervisors.

Digital SOP display for emergency response so guards follow correct steps.

Investigation tracking and closure with notes, attachments, and status.

Pattern analysis for recurring incidents to recommend preventive measures.

Finance Flow

Billing & Payroll

Auto-generate invoices from verified attendance and patrol data per site.

Calculate guard wages including OT, allowances, and shift differentials.

Deduction management for uniforms, advances, and statutory contributions.

Integration with accounting software for smooth receivables and payouts.

Profitability analysis per site to see which contracts add or erode margin.

Client-specific tax and surcharge rules configured once and reused safely.

Hiring Flow

Guard Recruitment & Onboarding

Digital application forms for walk-ins and referrals captured in one system.

Document collection for police verification with expiry and renewal tracking.

Uniform measurement and issue logging to control inventory and costs.

Training completion tracking across induction, refresher, and site-specific SOPs.

Deployment readiness status so only compliant, trained guards go on duty.

Background check status tracking with alerts for pending or failed checks.

Service Flow

Client Portal

Live view of guard attendance and location for each site and shift.

Access to historical patrol logs and incident reports for audits and reviews.

Service request ticketing for additional guards, changes, or complaints.

Feedback and rating system to capture client satisfaction per site.

Invoice viewing and payment status with downloadable statements.

Monthly performance scorecard summarizing SLAs, incidents, and patrols.

Stakeholder outcomes

Secure Success for All

Benefits across the chain of command.

Agency Owners

  • Total operational visibility.
  • Protection against billing fraud.
  • Scalability without chaos.

Field Officers

  • Less travel, more monitoring.
  • Data-driven guard performance reviews.
  • Instant replacement management.

Security Guards

  • Clear schedules and duty instructions.
  • Transparent salary calculations.
  • Quick help during emergencies.

Clients

  • Peace of mind with proof of service.
  • Professional, data-backed reporting.
  • Accountability for every shift.

Control Room

  • manage exceptions, not routine.
  • Faster response coordination.
  • Digital logs for everything.

HR & Accounts

  • Error-free payroll processing.
  • Automated statutory compliance.
  • Streamlined invoicing.
Deployment fit

Solutions for Guarding Companies

Adaptable to your specific services.

Manned Guarding

Standardize operations for static guard posts.

Patrol Services

Optimize routes and tracking for mobile units.

Event Security

Rapid deployment and coordination for temporary events.

Executive Protection

Discreet tracking and reporting for VIP detail.

Facility Management

Integrate security with housekeeping and maintenance.

Cash Logistics

High-security tracking and compliance workflows.

Proof of impact

Leaders on measurable change

100%

Attendance Accuracy

-90%

Billing Disputes

3x

Supervisor Efficiency

Instant

Incident Response

We execute 500+ shifts daily. Before Converiqo, rostering took all day. Now it's automated, and clients love the transparency.
R

Col. R.S. Hooda (Retd)

MD, Shield Force Security

Need-to-know

Frequently Asked Questions

Answers for leaders and ops heads.

Agentic AI automates rostering, tracks guard patrols in real-time, instantly reports incidents, and ensures accurate billing, transforming manual operations into a digital powerhouse.

Yes. Using GPS geofencing and QR codes, the system ensures guards are exactly where they should be, alerting you instantly to ANY deviation.

Guards use the app to log incidents with photos/video. The AI categorizes the event, notifies the right people immediately, and compiles a formal report.

The mobile app works offline, caching data and syncing immediately once connectivity is restored, ensuring no patrol data is lost.

Yes, it's designed with a simple, icon-based interface and supports local languages for ease of use by all staff.

Yes, the system captures hours, overtime, and leaves automatically, exportable to your payroll software for error-free salary processing.

It supports unlimited sites and zones, giving you a hierarchical view from head office down to a single post.

You define the requirements (e.g., 2 day guards, 1 night), and the system auto-assigns staff, flagging any gaps or double bookings.

Yes, you can provide clients with a branded portal to view attendance and reports, increasing their trust and your retention.

Yes, the app features an SOS button that triggers an immediate high-priority alert to the control room with live location.

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