Run Your Restaurant Smoother Without Adding More Manual Work
Your team handles table bookings, delivery questions, menu inquiries, staff shifts, guest complaints, and follow-ups every day. Converiqo helps automate repetitive restaurant communication so your staff can focus on food, service, and guests.
Your Digital Restaurant Operations Assistant
Converiqo works like an extra support team for your restaurant. It helps answer customer questions, capture reservations, manage follow-ups, support staff, collect feedback, and reduce daily communication pressure. Your team does not need technical knowledge. They can use simple chat-based workflows.
What does Converiqo do?
Helps automate reservation requests, customer questions, delivery updates, feedback, staff coordination, and follow-up communication.
No Technical Setup
Designed for busy restaurant teams. Works through simple chat workflows so captains, chefs, and managers can use it easily.
24/7 Guest Support
Answers questions about menu ingredients, timings, location, and bookings instantly, even during peak rush hours.
Built for Real Restaurant Operations
How restaurant teams use digital support to run smoother daily service.
Table Reservations
Confirm bookings, send reminders, and reduce no-shows.
- Automate reservation confirmations
- Send seat availability updates
- Automated WhatsApp reminders
- Reduce empty reserved tables
Waitlist Management
Keep guests updated during busy hours.
- Send digital waitlist tokens
- Update table-ready status via chat
- Notify guests when next in line
- Keep floors organized at rush hours
Delivery Complaint Support
Handle delay, refund, and missing item questions faster.
- Support late order updates
- Guide missing item complaints
- Automate refund status checks
- Reduce customer service calls
Menu Inquiry Support
Answer questions about food items, prices, offers, and availability.
- Provide ingredient detail updates
- Share allergen and dietary info
- Update price and offer listings
- Send menu photos on request
Staff Coordination
Manage shifts, leave requests, and daily duty reminders.
- Share shift schedules via chat
- Automate leave request logging
- Send daily service checklists
- Provide digital hygiene SOPs
Party & Event Leads
Capture birthday, corporate, and group booking inquiries.
- Record party guest counts
- Collect set-menu choices
- Send deposit payment links
- Alert managers for custom requests
Guest Feedback
Collect feedback and reduce negative review risk.
- Send automated survey requests
- Alert managers of bad ratings
- Ask for public reviews if happy
- Help improve guest retention
Loyalty Follow-Up
Send offers and reminders to bring guests back.
- Share special event vouchers
- Remind guests of loyalty points
- Send birthday week offers
- Boost repeat customer visits
Why Restaurants Use Converiqo
Make restaurant operations easier and protect your guest experience.
Reduce manual calls and messages
Automate repetitive queries about menus, reservations, and location.
Reply faster to guests
Provide instant answers 24/7, even during busy rush hours.
Stop losing table bookings
Capture booking requests instantly so no customer goes to a competitor.
Improve delivery communication
Handle order status questions and delays automatically.
Handle complaints faster
Resolve missing items and refund questions before they lead to bad reviews.
Capture party and event inquiries
Never miss group booking details when your managers are on the floor.
Reduce staff coordination stress
Centralize shift logs, leave approvals, and duty checklists.
Improve repeat customer visits
Send timely offers and loyalty updates to bring guests back.
Save manager time every week
Free up hours spent on manual scheduling and chasers.
Make restaurant operations easier
Run smoother daily shifts with simple chat-based digital support.
Real Problems Restaurants Face Every Day
Daily operational challenges that slow down service and affect restaurant revenue.
Customers Keep Calling for the Same Questions
Guests ask about table availability, menu items, timings, location, parking, offers, and delivery status. Your staff loses time answering the same questions again and again.
Table Bookings Get Missed
During busy hours, calls and WhatsApp messages get ignored. One missed booking can mean lost revenue.
Delivery Complaints Create Pressure
Customers ask about late orders, missing items, refunds, and delivery status while your team is already busy with dine-in guests.
Staff Coordination Becomes Messy
Shift changes, leave requests, duty updates, and payroll questions get scattered across WhatsApp groups.
Guest Feedback Comes Too Late
Many unhappy guests do not complain directly. They leave a bad review or never return.
Private Party Leads Get Lost
Birthday, corporate lunch, and event inquiries often get buried in messages when the restaurant is busy.
Small Operational Improvements Can Protect Big Revenue
Measurable gains in restaurant efficiency and booking recovery.
Faster customer response
Instantly reply to guest questions about timings, menu ingredients, or delivery status, reducing call wait times.
Fewer missed bookings
Automate table bookings and waitlists so reservations are captured even during busy rush hours.
Reduced repetitive calls
Handle common questions about location, menu availability, and pricing without staff pick-up.
Everything Your Restaurant Needs, Automated
From answering customer questions to managing table bookings and staff rosters, see how our system handles it all.
Customer Support Automation
1. Customers get instant answers about food items, allergens, and special menu options.
2. Provide details on parking availability, venue timings, location directions, and active promotions.
3. Connect inquiries directly to table-booking actions if the guest decides to dine with you.
4. Respond to questions about birthday packages, private room hire, and event capacities.
5. Share drink menus, daily specials, and happy hour listings instantly via chat.
6. Automatically handle basic reservation updates like modifying guest counts or booking times.
Table Booking & Waitlist Support
1. Capture table reservation requests and automatically log guest numbers and contact details.
2. Send automated reservation confirmations and seat availability updates instantly via WhatsApp.
3. Remind guests of bookings 2 hours before arrival to reduce empty reserved tables and no-shows.
4. Send digital waitlist tokens to walk-in guests during busy weekend rush hours.
5. Update waitlist status and table-ready alerts via chat, keeping the host stand organized.
6. Route special requests (e.g., high chairs, window tables) to floor managers prior to seating.
Delivery & Order Support
1. Answer delivery status and order location inquiries to keep customers updated.
2. Help guide customers with missing items, late order updates, or incorrect order complaints.
3. Provide automated instructions on refund steps and compensation policies according to your process.
4. Qualify delivery complaints before alerting managers, saving critical floor time during peak rush.
5. Update order details or cancel requests within valid prep windows automatically.
6. Share contact details for assigned delivery personnel or partner dispatch teams.
Staff & Shift Coordination
1. Share shift schedules, rotas, and duty timings with waitstaff and kitchen crews via chat.
2. Automate leave request logging, shift swaps, and manager approval notifications.
3. Send daily hygiene SOP checklists and pre-opening service reminders to staff.
4. Answer basic staff questions about incentive calculations, tips distribution, and payroll cycles.
5. Give new kitchen staff instant access to recipe specs, allergen sheets, and prep instructions.
6. Alert managers automatically if staff attendance logs show missing shift cover.
Everyone Gets a Smoother Restaurant Experience
How simple operational support improves daily work for owners, managers, staff, and guests.
Restaurant Owner
- Fewer missed bookings, better repeat business, and stronger operational control.
- Easy monitoring of guest satisfaction and table turnover metrics.
- Reduced revenue leakage from order errors and delivery complaints.
Restaurant Manager
- Less manual coordination and easier daily communication.
- Automated shift schedules and leave approvals to reduce office time.
- Unified dashboard to track delivery issues and wait times.
Front Desk Team
- Reduced repetitive calls and smoother reservation handling.
- Organized digital waitlist that keeps host stands clean and stress-free.
- Automated reminders that limit no-shows and eliminate manual chasers.
Kitchen Team
- Fewer interruptions and clearer order-related communication.
- Instant access to recipe specs and allergen warnings via chat.
- Clear prep demands that minimize ingredient wastage.
Delivery Team
- Better customer updates and fewer complaint escalations.
- Faster sorting of delay issues and missing packaging components.
- Direct sharing of driver details for seamless order tracking.
Guests
- Faster replies, easier bookings, better updates, and smoother service.
- Quick menu ingredient checks and table options without waiting.
- Instant resolutions for delivery issues and simple compensation steps.
Capabilities for Every Restaurant Model
Configure once, scale across outlets.
Fine-Dining Restaurants
Manage VIP bookings, custom event inquiries, and dietary specifications.
Casual Dining Chains
Standardize customer support, feedback collection, and shift reminders across outlets.
Quick Service Restaurants (QSR)
Automate menu questions, QSR queues, and delivery status updates.
Cafés & Bakeries
Support table reservations, custom celebration cake orders, and seasonal promotions.
Cloud Kitchen Networks
Coordinate order support, delivery staff updates, and reconciliation audits.
Multi-Branch Eateries
Manage centralized operations, branch-wise FAQs, and manager reporting.
Leaders on measurable change
100%
Booking visibility
70%
Fewer repetitive calls
24/7
Customer response
0
Missed booking slots
“Using Converiqo, we increased our table turns and reduced our night-end reconciliation time. Our managers are now on the floor with guests instead of their desks. It's been a game-changer for our multi-city outlets.”
Sanjay Puri
Director of Operations, Indigo Hospitality Group
Frequently Asked Questions
Converiqo helps restaurants automate customer questions, bookings, delivery updates, feedback, staff coordination, and follow-up communication.
Yes. It can capture booking requests, confirm reservations, send reminders, and support waitlist communication.
Yes. Customers can ask about menu, timings, location, offers, table availability, and delivery support through chat.
Yes. It replies faster to booking inquiries and captures guest details so fewer reservations are lost.
Yes. It can support order status questions, delay updates, missing item complaints, and refund-related guidance.
Yes. Staff can get help with shift updates, leave requests, duty reminders, SOPs, and basic HR questions.
No. The system should feel simple and easy for restaurant teams to use.
Yes. It can support single restaurants as well as multi-branch restaurant operations.
Yes. It can send feedback requests after visits or orders and help improve customer follow-up.
It can be configured around your current booking, communication, and operations process depending on your setup.