Agentic AI Layer for Physiotherapy & Rehab Centers

Converiqo AI automates routine coordination between patients, therapists, and front-office staff. Tasks move through structured workflows instead of scattered chats, reducing manual follow-ups and improving session attendance speed.

Leaders see live session loads, pending evaluation visits, and staff availability across all locations. They can rebalance resources early so no patient is left waiting due to therapist absence.

Non-clinical tasks—session registration reminders, exercise check-ins, internal status queries—are handled by AI agents. Therapists focus on clinical results instead of chasing operational updates.

Workflows are standardised across all clinic and home-visit hubs with site-specific variations. Leadership gets a unified view of session conversion, treatment compliance, and service quality.

The platform tracks patterns in delays and communication gaps that cause patient frustration. Centers fix these friction points proactively, delivering a more predictable and professional recovery journey.

Therapists and counter staff raise requests, track approvals, and check rosters without chasing the HR office. That transparency cuts daily friction and keeps teams focused on patient care.

Attendance logs, shift-linked leave workflows, and irregularity alerts give managers accurate data to ensure critical session slots stay covered during peak hours and holidays.

Scattered emails and messages regarding rehab equipment faults or payroll become structured tickets with owners and SLAs. Departments resolve issues faster with better clarity.

Patient billings, therapist payouts, and equipment rental fees are centralized. Finance teams get cleaner data, fewer errors, and faster reconciliation.

ESS, HR, ticketing, and payments run on a single AI-driven backbone. Rehab groups gain connected workflows, reduced manual effort, and a scalable core for global clinical operations.

Converiqo acts as an orchestration layer that streamlines end-to-end rehab operations. It syncs therapist availability with patient demand, automates session booking and slot locking, sends reminders and prep instructions, tracks room/equipment occupancy in real time, and converts every enquiry into a traceable ticket. Patients get HEP videos, automated follow-ups, and 24/7 FAQ support across WhatsApp, web, and email. Centers report 49% faster intake cycles and automation of up to 80% of routine admin, letting therapists focus on recovery and care.

Real-time schedules enable precise load balancing, faster reschedules, and smarter allocation of cabins and equipment—preventing double-booking and idle resources. Leaders gain a unified view of attendance and treatment adherence across departments, which helps close schedule gaps, improve throughput, and maintain consistent care quality.

Converiqo centralizes operations across sites through a unified command center and connected data ecosystem (EMR, billing, CRM). It offers partner and surgeon portals, automated B2B billing reconciliation and payout tracking, referral success monitoring, and priority routing. For home physio providers, it supports therapist routing, home-visit logs, and integrated billing, with payroll-ready attendance and reimbursement visibility for mobile physios—ensuring consistent SOPs and care continuity at scale.

Converiqo closes the loop on patient experience with automated post-session WhatsApp surveys, in-room QR feedback, and low-satisfaction alerts routed to center heads for immediate recovery workflows. Real-time milestone tracking, adherence alerts, contextual education, and nudges keep patients on-plan, while 24/7 self-service reduces uncertainty. Centers report measurable adherence gains (e.g., up to 4.2x improvement), which translates into higher satisfaction and outcomes.

A single stack unifies patient data and workflows without manual entry, backed by HIPAA-aligned security and immutable audit trails. It’s ROI-driven—plugging revenue leakage in billing and attendance—while autonomous agents ensure high availability for routine logistics and FAQs. With zero IT maintenance and seamless EMR integration, it scales from solo clinics to multi-location networks, delivering proven outcomes like higher session conversion (48%), reduced manual load (62%), and improved staff productivity (45%).